Computer Supported Cooperative Work (CSCW)

, Volume 12, Issue 1, pp 71–95

A Patchwork Planet Integration and Cooperation in Hospitals

Authors

  • Gunnar Ellingsen
    • Dept. of Computer and Information ScienceNorwegian University of Science and Technology
  • Eric Monteiro
    • Dept. of Computer and Information ScienceNorwegian University of Science and Technology
Article

DOI: 10.1023/A:1022469522932

Cite this article as:
Ellingsen, G. & Monteiro, E. Computer Supported Cooperative Work (CSCW) (2003) 12: 71. doi:10.1023/A:1022469522932

Abstract

The `seamless' integration of a collectionof information systems has been recognised asvital in promoting and realising thecollaborative aspects of work. This emphasis onthe collaborative role of integrationsupplements other studies in CSCW focusing onmore singular tools for collaboration.Empirically, we analyse the design and use ofan electronic patient record system (EPR) inlarge hospitals in Norway. We discuss theconditions for and types of integration of EPRwith the host of related information systems inhospitals. We formulate design principles forthe integration of collaborative informationsystems based on a pragmatic study of theproductive role of redundant, fragmented andambiguous information.

ambiguitycollaborative work practiceselectronic patient records (EPR)fragmentationhospital information systemsintegrationredundancy
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Copyright information

© Kluwer Academic Publishers 2003