Journal of Family and Economic Issues

, Volume 22, Issue 2, pp 141-170

First online:

The Relationship Between Work-Life Policies and Practices and Employee Loyalty:A Life Course Perspective

  • Patricia V. RoehlingAffiliated withPsychology Department, Hope CollegeCornell Employment and Family Careers Institute, Cornell University
  • , Mark V. RoehlingAffiliated withMichigan State School of Industrial and Labor Relations, Michigan State University
  • , Phyllis MoenAffiliated withCornell University

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Using a representative sample of 3,381 American workers, this study investigates relationships among work/life policies, informal support, and employee loyalty over the life course (defined by age and parental status and age of youngest child). The central thesis is that our understanding of the impact of work/life policies on employee loyalty will be enriched by consideration of the non-work and work contexts that influence employee attitudes and behavior. The relationship between employee child care policies and loyalty varies for women and men at different stages of parenthood. Flexible-time policies have a consistent, positive association with employee loyalty with some variation based on life stage. Informal support (via supervisors and co-workers) has the greatest positive relationship with employee loyalty.

loyalty support benefits life stage