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Programming Tools for Messenger-Based Chatbot System Organization: Implication for Outpatient and Translational Medicines

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Abstract

The implementation of translational medicine is associated with considerable costs of equipment, staff competence, and doctor-patient (DP) and clinic-patient (CP) communication. The application of DP and CP systems evolved from e-mail letters to website assistance chat and smartphone apps in the context of the m-health paradigm. The rapid development of mobile messengers and chatbot systems has opened a new niche for DP and CP communication, providing a high population penetration rate with perfect capabilities for personalization. This article provides a model of chatbot system organization as well as programming tools for its implementation. The integration of machine conversation systems supplemented by natural spoken language together with m-health devices and mobile apps is a good solution for a variety of tasks in translational and outpatient medicine. The usage of chatbot systems as a communication device for the purposes of translational medicine is going to reduce costs and time on routine operations.

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Acknowledgements

The research described in this paper is supported by the Ministry of Education and Science of the Russian Federation, Project “5-100”.

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Authors and Affiliations

  1. Uniclinic Kazan, Kazan Federal University, 1А, Chekhov St., Kazan, Russian Federation, 420043

    Almir Abashev

  2. Kazan Innovative University Named after V.G. Timiryasov, 42 Moskovskaya St., Kazan, Russian Federation, 420101

    Ruslan Grigoryev & Karen Grigorian

  3. Institute of Management, Economics and Finance, Kazan Federal University, 18 Kremlyovskaya St., Kazan, Russian Federation, 420008

    Karen Grigorian

  4. R&D Textocat, IT-Park, 52 Peterburgskaya St., Kazan, Republic of Tatarstan, 420074, Russia

    Vladislav Boyko

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  1. Almir Abashev
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  2. Ruslan Grigoryev
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  3. Karen Grigorian
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  4. Vladislav Boyko
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Correspondence to Ruslan Grigoryev.

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Abashev, A., Grigoryev, R., Grigorian, K. et al. Programming Tools for Messenger-Based Chatbot System Organization: Implication for Outpatient and Translational Medicines. BioNanoSci. 7, 403–407 (2017). https://doi.org/10.1007/s12668-016-0376-9

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  • DOI: https://doi.org/10.1007/s12668-016-0376-9

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