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Self-organization of interorganizational process design

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Abstract

Interorganizational process design is challenged by a number of factors: There is no central governance, processes change over time and the stakeholders from the different organizations can hardly meet physically to agree on a mutually acceptable process. A process modeling session in the traditional way can therefore not be executed. In this paper we try to overcome the problems by offering an approach that allows for distributed process modeling and negotiation. Complemented by video or telephone conferencing the whole design can be done without any physical meeting. Much of the design work can even be done offline at the stakeholders’ discretion.

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  1. University of Borås, Allégatan 1, 50190, Borås, Sweden

    Peter Rittgen

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  1. Peter Rittgen
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Correspondence to Peter Rittgen.

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Responsible editor: Kai Riemer

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Rittgen, P. Self-organization of interorganizational process design. Electron Markets 19, 189–199 (2009). https://doi.org/10.1007/s12525-009-0018-y

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  • DOI: https://doi.org/10.1007/s12525-009-0018-y

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