Abstract
Joseph C. Pitt, based on his understanding of trust and of technology, makes the provocative argument that trusting technology is actually a matter of trusting people. I agree with Pitt’s conclusion but differ with him on the nature of trust. I contend, nonetheless, that my understanding of trust actually reinforces Pitt’s characterization of technology as “humanity at work.”
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Notes
I am influenced in this by the work of my mentor, Sir Geoffrey Vickers (see, for example, Vickers 1968).
See, for example, Cook and Brown 1999.
I make this observation, in part, drawing on my experience as a musician (I have been a member of the San Francisco Symphony Chorus since 1997).
There is a sense of this in Hannah Arendt’s observation that plurality is an aspect of the human condition, “…that men, not Man, live on the earth and inhabit the world” (Arendt 1958).
References
Arendt, H. (1958). The human condition. Chicago: University of Chicago Press.
Cook, S. D. N., & Brown, J. S. (1999). Bridging epistemologies: the generative dance between organizational knowledge and organizational knowing. Organization Science, 10(4).
Vickers, S. G. (1968). Value systems and social process. New York: Basic Books.
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Cook, S.D.N. Making the Technological Trustworthy:. Know Techn Pol 23, 455–459 (2010). https://doi.org/10.1007/s12130-010-9126-4
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DOI: https://doi.org/10.1007/s12130-010-9126-4