Journal of General Internal Medicine

, Volume 24, Issue 4, pp 517–519

Medical Record Documentation of Patients’ Hearing Loss by Physicians

Authors

    • Department of Audiology Massachusetts Eye and Ear InfirmaryHarvard Medical School
  • Lisa I. Iezzoni
    • Institute for Health Policy, Massachusetts General HospitalHarvard Medical School
  • Steven Rauch
    • Department of Otolaryngology, Massachusetts Eye and Ear InfirmaryHarvard Medical School
Brief Report

DOI: 10.1007/s11606-009-0911-2

Cite this article as:
Halpin, C.F., Iezzoni, L.I. & Rauch, S. J GEN INTERN MED (2009) 24: 517. doi:10.1007/s11606-009-0911-2

Abstract

BACKGROUND

Anecdotal evidence suggests that hearing loss, even when sufficient to prevent full access to spoken communication, often is underreported by patients and not documented by physicians. No published studies have investigated this issue quantitatively.

OBJECTIVE

To assess the documentation of hearing loss in comprehensive physician notes in cases where the patients are known to have substantial binaural loss.

DESIGN

Electronic medical record (EMR) notes for 100 consecutive patients with substantial binaural hearing loss were reviewed retrospectively at a large academic medical center. All records reviewed were created within 2 years before the patient’s audiometry. Comprehensive physician notes containing the headings “History” and “Physical Exam” were examined for documentation of hearing loss and scored as: no mention of loss; finding of loss; or hearing reported as normal.

PARTICIPANTS

Consecutive adult patients with substantial binaural hearing loss by audiometry who also had a comprehensive medical assessment in their electronic medical record created within 2 years before audiometry.

RESULTS

Thirty-six percent of EMRs had no mention of hearing loss, 28% reported some loss, and 36% percent indicated that hearing was normal.

CONCLUSIONS

Substantial hearing loss, sufficient to prevent effective communication in the medical setting, often is underdocumented in medical records.

KEY WORDS

hearing losselectronic medical recordpatient communication

Copyright information

© Society of General Internal Medicine 2009