Journal of General Internal Medicine

, 21:S30

Using complexity theory to build interventions that improve health care delivery in primary care

Authors

  • David Litaker
    • VA HSR&D Center for Quality Improvement Research, Louis Stokes Cleveland Department of Veterans Affairs Medical Center and Department of MedicineCase Western Reserve University
    • Departments of Epidemiology and Biostatistics, School of MedicineCase Western Reserve University
  • Anne Tomolo
    • VA HSR&D Center for Quality Improvement Research, Louis Stokes Cleveland Department of Veterans Affairs Medical Center and Department of MedicineCase Western Reserve University
  • Vincenzo Liberatore
    • Division of Computer Sciences, School of EngineeringCase Western Reserve University
  • Kurt C. Stange
    • Departments of Epidemiology and Biostatistics, School of MedicineCase Western Reserve University
    • Departments of Family Medicine and Sociology, School of Medicine, Case Comprehensive Cancer CenterCase Wester Reserve University
    • VA HSR&D Center for Quality Improvement Research, Louis Stokes Cleveland Department of Veterans Affairs Medical Center and Department of MedicineCase Western Reserve University
    • Departments of Epidemiology and Biostatistics, School of MedicineCase Western Reserve University
Article

DOI: 10.1007/s11606-006-0272-z

Cite this article as:
Litaker, D., Tomolo, A., Liberatore, V. et al. J Gen Intern Med (2006) 21: S30. doi:10.1007/s11606-006-0272-z

Abstract

Previous observational research confirms abundant variation in primary care practice. While variation is sometimes viewed as problematic, its presence may also be highly informative in uncovering ways to enhance health care delivery when it represents unique adaptations to the values and needs of people within the practice and interactions with the local community and health care system. We describe a theoretical perspective for use in developing interventions to improve care that acknowledges the uniqueness of primary care practices and encourages flexibility in the form of intervention implementation, while maintaining fidelity to its essential functions.

Key words

health care delivery nonlinear dynamics quality of health care

Copyright information

© Society of General Internal Medicine 2006