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Academic Help Seeking: a Framework for Conceptualizing Facebook Use for Higher Education Support

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Abstract

This purpose of this study was to understand how higher education students, specifically preservice teachers, used Facebook to seek academic help. Results indicated that participants who regularly used Facebook to seek academic support formally and informally, considered the network to be social in nature, generated a sense of community through online interactions, and sought help for academic task completion. A framework for understanding help seeking is provided for higher education personnel working to support the academic success of students.

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Authors and Affiliations

  1. University of Idaho, 1031 N. Academic Way, Coeur d’Alene, ID, 83814, USA

    Paul V. Amador & Julie M. Amador

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  1. Paul V. Amador
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  2. Julie M. Amador
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Correspondence to Paul V. Amador.

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Amador, P.V., Amador, J.M. Academic Help Seeking: a Framework for Conceptualizing Facebook Use for Higher Education Support. TechTrends 61, 195–202 (2017). https://doi.org/10.1007/s11528-016-0135-3

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  • DOI: https://doi.org/10.1007/s11528-016-0135-3

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