Skip to main content
Log in

Synchronous communication in PLM environments using annotated CAD models

  • Published:
Journal of Systems Science and Systems Engineering Aims and scope Submit manuscript

Abstract

The connection of resources, data, and knowledge through communication technology plays a vital role in current collaborative design methodologies and Product Lifecycle Management (PLM) systems, as these elements act as channels for information and meaning. Despite significant advances in the area of PLM, most communication tools are used as separate services that are disconnected from existing development environments. Consequently, during a communication session, the specific elements being discussed are usually not linked to the context of the discussion, which may result in important information getting lost or becoming difficult to access. In this paper, we present a method to add synchronous communication functionality to a PLM system based on annotated information embedded in the CAD model. This approach provides users a communication channel that is built directly into the CAD interface and is valuable when individuals need to be contacted regarding the annotated aspects of a CAD model. We present the architecture of a new system and its integration with existing PLM systems, and describe the implementation details of an annotation-based video conferencing module for a commercial CAD application.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Similar content being viewed by others

References

  1. Abrahamson, S., Wallace, D., Senin, N. & Sferro, P. (2000). Integrated design in a service marketplace. Computer-Aided Design, 32(2):97–107.

    Article  Google Scholar 

  2. Ahmed, S. (2005). Encouraging reuse of design knowledge: a method to index knowledge. Design Studies, 26:565–592.

    Article  Google Scholar 

  3. Alavi, M. & Tiwana, A (2002). Knowledge integration in virtual teams: the potential role of KMS. Journal of the American Society for Information Science and Technology, 53:1029–1037.

    Article  Google Scholar 

  4. Ameri, F. & Dutta, D. (2005). Product lifecycle management: closing the knowledge loops. Computer-Aided Design and Applications, 2(5):577–590.

    Article  Google Scholar 

  5. Anderson, A.H., Smallwood, L., MacDonald, R., Mullin, J., Fleming, A. & O'Malley, C. (2000). Video data and video links in mediated communication: what do users value? International Journal of Human-Computer Studies, 52(1):165–187.

    Article  Google Scholar 

  6. Arias, E., Eden, H., Fischer, G., Gorman, A. & Scharff, E. (2000). Transcending the individual human mind–creating shared understanding through collaborative design. ACM Transactions on Computer-Human Interaction (TOCHI) 7(1): 84–113.

    Article  Google Scholar 

  7. Barley, W.C., Leonardi, P.M., & Bailey, D.E. (2012). Engineering objects for collaboration: strategies of ambiguity and clarity at knowledge boundaries. Human Communication Research, 38:280–308.

    Article  Google Scholar 

  8. Boujut, J.F. & Dugdale, J. (2006). Design of a 3D annotation tool for supporting evaluation activities in engineering design. Cooperative Systems Design, COOP 6:1–8.

    Google Scholar 

  9. Camba, J., Contero, M., Johnson, M. & Company, P. (2014). Extended 3D annotations as a new mechanism to explicitly communicate geometric design intent and increase CAD model reusability. Computer-Aided Design, 57:61–73.

    Article  Google Scholar 

  10. Camba, J., Contero, M. & Salvador-Herranz, G. (2014). Speak with the annotator: promoting interaction in a knowledge-based CAD environment built on the extended annotation concept. Proceedings of the 2014 IEEE 18th International Conference on Computer Supported Cooperative Work in Design (CSCWD), 196–201.

    Google Scholar 

  11. Chudoba, K.M., Wynn, E., Lu, M. & Watson-Manheim, M.B. (2005). How virtual are we? Measuring virtuality and understanding its impact in a global organization. Information Systems Journal, 15(4):279–306.

    Article  Google Scholar 

  12. Danesi, F., Gardan, N. & Gardan, Y. (2006). Collaborative Design: from Concept to Application. Geometric Modeling and Imaging—New Trends, 90–96.

    Chapter  Google Scholar 

  13. Durstewitz, M., Kiefner, B., Kueke, R., Putkonen, H., Repo, P. & Tuikka, T. (2002). Virtual collaboration environment for aircraft design. Proceedings of the IEEE 6th International Conference on Information Visualisation, 502–507.

    Chapter  Google Scholar 

  14. Fisher, D., Brush, A.J., Gleave, E. & Smith, M.A. (2006). Revisiting Whittaker and Sidner’s email overload ten years later. Proceedings of the 2006 20th Anniversary Conference on Computer Supported Cooperative Work. ACM, Banff

    Google Scholar 

  15. Fonseca, M.J., Henriques, E., Silva, N., Cardoso, T. & Jorge, J.A. (2006). A collaborative CAD conference tool to support mobile engineering. Rapid Product Development (RPD’06), Marinha Grande, Portugal.

    Google Scholar 

  16. Frechette, S.P. (2011). Model based enterprise for manufacturing. Proceedings of the 44th CIRP International Conference on Manufacturing Systems.

    Google Scholar 

  17. Fu, W.X., Bian, J. & Xu, Y.M. (2013). A video conferencing system for collaborative engineering design. Applied Mechanics and Materials, 344:246–252.

    Article  Google Scholar 

  18. Fuh, J.Y.H. & Li, W.D. (2005). Advances in collaborative CAD: the-state-of-the art. Computer-Aided Design, 37:571–581.

    Article  Google Scholar 

  19. Fussell, S.R., Kraut, R.E. & Siegel, J. (2000). Coordination of communication: effects of shared visual context on collaborative work. Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work, 21–30.

    Chapter  Google Scholar 

  20. Gajewska, H., Kistler, J., Manasse, M.S. & Redell, D. (1994). Argo: a system for distributed collaboration. Proceedings of the ACM Second International Conference on Multimedia, San Francisco, CA, USA. 433–440.

    Google Scholar 

  21. Gantz, J., Reinsel, D., Chute, C., Schlichting, W., Mcarthur, J., Minton, S., Xheneti, I., Toncheva, A. & Manfrediz, A. (2007). The expanding digital universe: a forecast of worldwide information growth through 2010. IDC, Massachusetts.

    Google Scholar 

  22. Gowan, Jr. J.A. & Downs, J.M. (1994). Video conferencing human-machine interface: a field study. Information and Management, 27(6):341–356.

    Article  Google Scholar 

  23. Gupta, A., Mattarelli, E., Seshasai, S. & Broschak, J. (2009). Use of collaborative technologies and knowledge sharing in co-located and distributed teams: towards the 24-h knowledge factory. The Journal of Strategic Information Systems, 18:147–161.

    Article  Google Scholar 

  24. Hickson, I. (2009). The Web Socket Protocol IETF, Standards Track.

    Google Scholar 

  25. Hong, J., Toye, G. & Leifer, L.J. (1996). Engineering design notebook for sharing and reuse. Computers in Industry, 29:27–35.

    Article  Google Scholar 

  26. Isaacs, E.A. & Tang, J.C. (1994). What video can and cannot do for collaboration: a case study. Multimedia Systems, 2(2):63–73.

    Article  Google Scholar 

  27. Karsenty, L. (1999). Cooperative work and shared visual context: an empirical study of comprehension problems in side-by-side and remote help dialogues. Human Computer Interaction, 14(3): 283–315.

    Article  Google Scholar 

  28. Lahti, H., Seitamaa-Hakkarainen, P. & Hakkarainen, K. (2004). Collaboration patterns in computer supported collaborative designing. Design Studies, 25:351–371.

    Article  Google Scholar 

  29. Leenders, R.T.A., Van Engelen, J.M. & Kratzer, J. (2003). Virtuality, communication, and new product team creativity: a social network perspective. Journal of Engineering and Technology Management, 20(1):69–92.

    Article  Google Scholar 

  30. Levitt, R.E., Jin, Y. & Dym, C.L. (1991). Knowledge-based support for management of concurrent, multidisciplinary design. Artificial Intelligence for Engineering, Design, Analysis and Manufacturing, 5(2):77–95.

    Article  Google Scholar 

  31. Li, C., McMahon, C. & Newnes, L. (2009). Annotation in product lifecycle management: a review of approaches. Proceedings of the ASME International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, DETC2009. Vol. 2. New York: ASME, 797–806.

    Google Scholar 

  32. Li, W.D., Lu, W.F., Fuh, J.Y. & Wong, Y.S. (2005). Collaborative computer-aided design-research and development status. Computer-Aided Design, 37(9):931–940.

    Article  Google Scholar 

  33. Londono, F., Cleetus, K.J., Nichols, D.M., Iyer, S., Karandikar, H.M., Reddy, S.M., Potnis, S.M., Massey, B., Reddy, A. & Ganti, V. (1992). Coordinating a virtual team. CERC-TR-RN-92-005, Concurrent Engineering Research Centre, West Virginia University, West Virginia.

    Google Scholar 

  34. Lubell, J., Chen, K., Horst, J., Frechette, S., & Huang, P. (2012). Model based enterprise/technical data package summit report. NIST Technical Note, 1753.

    Book  Google Scholar 

  35. May, A. & Carter, C. (2001). A case study of virtual team working in the European automotive industry. International Journal of Industrial Ergonomics, 27(3):171–186.

    Article  Google Scholar 

  36. Olson, J.S., Olson, G.M. & Meader, D.K. (1995). What mix of video and audio is useful for small groups doing remote real-time design work? Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM Press, Addison-Wesley Publishing Co.

    Book  Google Scholar 

  37. Ping-Hung, H., Mishra, C.S. & Gobeli, D.H. (2003). The return on R&D versus capital expenditures in pharmaceutical and chemical industries. IEEE Transactions on Engineering Management, 50:141–150.

    Article  Google Scholar 

  38. Sharma, A. (2005). Collaborative product innovation: integrating elements of CPI via PLM framework. Computer-Aided Design, 37(13):1425–1434.

    Article  Google Scholar 

  39. Shum, S.J.B., Selvin, A.M., Sierhuis, M., Conklin, J., Haley, C.B. & Nuseibeh, B. (2006). Hypermedia support for argumentation-based rationale: 15 Years on from Gibis and Qoc. Rationale Management in Software Engineering, 111–132.

    Chapter  Google Scholar 

  40. Siltanen, P. & Valli, S. (2013). Web-based 3D Mediated Communication in Manufacturing Industry. Concurrent Engineering Approaches for Sustainable Product Development in a Multidisciplinary Environment, 1181–1192. Springer London.

    Chapter  Google Scholar 

  41. Stark, J. (2011). Product Lifecycle Management. 1–16. Springer London.

    Google Scholar 

  42. Tavcar, J., Potocnik, U. & Duhovnik, J. (2013). PLM used as a backbone for concurrent engineering in supply chain. Concurrent Engineering Approaches for Sustainable Product Development in a Multi-Disciplinary Environment, 681–692.

    Chapter  Google Scholar 

  43. Tay, F.E.H. & Ming, C. (2001). A shared multi-media design environment for concurrent engineering over the internet. Concurrent Engineering, 9(1):55–63.

    Article  Google Scholar 

  44. Tay, F.E.H. & Roy, A. (2003). CyberCAD: a collaborative approach in 3D-CAD technology in a multimedia-supported environment. Computers in Industry, 52(2):127–145.

    Article  Google Scholar 

  45. Toussaint, J. & Cheng, K. (2002). Design agility and manufacturing responsiveness on the web. Integrated Manufacturing Systems, 13(5):328–339.

    Article  Google Scholar 

  46. Tsoi, K.N. & Rahman, S.M. (1996). Media-on-demand multimedia electronic mail: a tool for collaboration on the web. Proceedings of the 5th IEEE International Symposium on High Performance Distributed Computing.

    Google Scholar 

  47. Upton, D.M. & Mcafee, A. (1999). The Real Virtual Factory. Harvard Business School Press, 69–89.

    Google Scholar 

  48. Vila, C., Estruch, A., Siller, H.R., Abellán, J.V. & Romero, F. (2007). Workflow methodology for collaborative design and manufacturing. Cooperative Design, Visualization, and Engineering 42–49, Springer Berlin Heidelberg.

    Chapter  Google Scholar 

  49. Wasiak, J., Hicks, B., Newnes, L., Dong, A., & Burrow, L. (2010). Understanding engineering email: the development of a taxonomy for identifying and classifying engineering work. Research in Engineering Design, 21(1):43–64.

    Article  Google Scholar 

  50. Wasko, M.M. & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly: Management Information Systems, 29:35–57.

    Google Scholar 

  51. Yang, Q.Z., Zhang, Y., Miao, C.Y. & Shen, Z.Q. (2008). Semantic annotation of digital engineering resources for multidisciplinary design collaboration. ASME 2008 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, 617–624. American Society of Mechanical Engineers.

    Google Scholar 

  52. You, C.F. & Chao, S.N. (2006). Multilayer architecture in collaborative environment. Concurrent Engineering Research and Applications, 14(4):273–281.

    Article  Google Scholar 

  53. Yuan, Y.C., Fulk, J., Monge, P.R. & Contractor, N. (2010). Expertise directory development, shared task interdependence, and strength of communication network ties as multilevel predictors of expertise exchange in transactive memory work groups. Communication Research, 37: 20–47.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jorge D. Camba.

Additional information

Jorge D. Camba is an assistant professor of Industrial Design at the University of Houston. He received his PhD in design and manufacturing from Polytechnic University of Valencia, Spain.

Manuel Contero is a professor of engineering graphics at the Polytechnic University of Valencia, Spain. His research interests include modeling methodologies for CAD applications, concurrent engineering, and product data quality models. He received an MS and PhD in electrical engineering from Polytechnic University of Valencia, Spain.

Gustavo Salvador-Herranz is a lecturer in the Technical School of Design, Architecture and Engineering at the University CEU Cardenal Herrera in Valencia, Spain. His research focuses on human computer interaction, e-learning, and computer-supported collaborative learning. He is currently finishing his PhD in design and manufacturing at the Polytechnic University of Valencia, Spain.

Raquel Plumed teaches engineering graphics at Universitat Jaume I in Castellón, Spain, where she received her PhD in the area of sketch-based modeling. She was recently an invited doctoral researcher at the School of Computer Science at Cardiff University in the UK.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Camba, J.D., Contero, M., Salvador-Herranz, G. et al. Synchronous communication in PLM environments using annotated CAD models. J. Syst. Sci. Syst. Eng. 25, 142–158 (2016). https://doi.org/10.1007/s11518-016-5305-5

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11518-016-5305-5

Keywords

Navigation