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Internet of connected ServGoods: Considerations, consequences and concerns

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Abstract

In an earlier paper (Tien 2012), the author augurs that, in contrast to the first and second industrial revolutions which respectively focused on the development and the mass production of goods, the next – or third – industrial revolution is focused on the integration of services and/or goods; it began in this second decade of the 21st Century. The Third Industrial Revolution (TIR) is underpinned by the integration or mass customization of services and/or goods. The benefits of real-time mass customization cannot be over-stated as goods and services become indistinguishable and are co-produced as “ServGoods”, resulting in an overwhelming economic advantage to the industrialized countries where the consuming customers are at the same time the co-producing producers. Adding sensors to these ServGoods and letting them connect or communicate among themselves or with other ServGoods can result in an Internet of Things (i.e., connected ServGoods). A number of considerations, consequences and concerns relating to such an Internet of Connected ServGoods are discussed herein.

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Correspondence to James M. Tien.

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James M. Tien received the BEE from Rensselaer Polytechnic Institute (RPI) and the SM, EE and PhD from the Massachusetts Institute of Technology. He has held leadership positions at Bell Telephone Laboratories, at the Rand Corporation, and at Structured Decisions Corporation. He joined the Department of Electrical, Computer and Systems Engineering at RPI in 1977, became Acting Chair of the department, joined a unique interdisciplinary Department of Decision Sciences and Engineering Systems as its founding Chair, and twice served as the Acting Dean of Engineering. In 2007, he was recruited by the University of Miami to be a Distinguished Professor and Dean of its College of Engineering. He has been awarded the IEEE Joseph G. Wohl Outstanding Career Award, the IEEE Major Educational Innovation Award, the IEEE Norbert Wiener Award, and the IBM Faculty Award. He is also an elected member of the U. S. National Academy of Engineering.

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Tien, J.M. Internet of connected ServGoods: Considerations, consequences and concerns. J. Syst. Sci. Syst. Eng. 24, 130–167 (2015). https://doi.org/10.1007/s11518-015-5273-1

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