Skip to main content
Log in

The doctor will be with you ... shortly?

The effect of insurance coverage on ED wait time

  • Original Article
  • Published:
Journal of Regulatory Economics Aims and scope Submit manuscript

Abstract

The Emergency Medical Treatment and Active Labor Act (EMTALA) requires that Medicare-participating hospitals screen and stabilize all individuals appearing in their emergency departments, regardless of expected compensation. To counter the incentive to prioritize revenue-generating patients, the law also prohibits facilities from delaying care to under-insured individuals. I estimate whether timeliness of emergency care is, in fact, unaffected by payer source as mandated. Using the National Hospital Ambulatory Medical Care Survey, I first examine the direct effect of under-insurance and find that under-insurance is associated with an approximately 6–10 % increase in emergency department wait time. Because of concerns that the effects of under-insurance may be mediated by triage assignment, I subsequently estimate the relationship between under-insurance and triage assignment, using the office hours of general practitioners as an exogenous source of variation in payer source. Instrumental variable results suggest that under-insured patients are inexplicably assigned higher triage scores which are known to lengthen waits. Contrary to the stipulations of EMTALA, discrepancies in timeliness of care do exist. Yet, this noncompliance is not readily apparent; roughly 80 % of the increase in under-insured individuals’ wait times are masked by adjustments to triage scores.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Similar content being viewed by others

Notes

  1. Data from 2001 and 2002 is not used because wait times were not measured in those years.

  2. To verify that the omission of unknown triage observations does not bias wait time results, independent sample t tests were run to compare the ‘unknown triage’ sample with the ‘known triage’ sample. After controlling for the wait time predictors used in this paper, I find that the difference between the average adjusted wait time of individuals in my sample (with known triage) and the average wait time of the omitted sample (with unknown triage) is only 36 s.

  3. According to the NHAMCS instructions, the self-pay category, “Includes visits for which the patient is expected to be ultimately responsible for most of the bill, not whether the patient actually pays the bill.”

  4. The distribution of wait times across triage assignments are shown in Fig. 1 of the Appendix. This distribution uses the smaller (\(n=92{,}587\)) sample where observations with unknown waits and/or who left the ED before being seen by a physician are omitted.

  5. The non-instrumented triage results from Eq. (2) are presented in the Appendix (Table 13) only for comparison to the results obtained using IV estimation.

  6. These include 44 dummy variables which represent different reasons for visiting the ED. Each variable takes the value of one if the individual cited that item as either the first, second, or third reason for visiting the ED, and zero if the individual did not cite that item as a reason for visiting the ED.

  7. Flores and Flores-Lagunes’ 2009 unpublished manuscript represents recent work done in the area of causal mechanisms Flores and Flores-Lagunes (2009). However, the use of instrumental variables has yet to be fully developed. Existing IV methods are not yet at a stage where they can be straightforwardly applied in this context.

References

  • American Hospital Association. (2012). Trends affecting hospitals and health systems: Utilization and volume (Chap. 3). Retrieved from http://www.aha.org/research/reports/tw/chartbook/2012/table3-3.pdf.

  • Bound, J., Jaeger, D. A., & Baker, R. M. (1995). Problems with instrumental variables estimation when the correlation between the instruments and the endogenous explanatory variable is weak. Journal of the American Statistical Association, 90(430), 443–450.

    Google Scholar 

  • Brillman, J. C., Doezema, D., Tandberg, D., Sklar, D. P., Davis, K. D., Simms, S., et al. (1996). Triage: Limitations in predicting need for emergent care and hospital admission. Annals of Emergency Medicine, 27(4), 493–500. doi:10.1016/s0196-0644(96)70240-8.

    Article  Google Scholar 

  • Flores, C. A., & Flores-Lagunes, A. (2009). Identification and estimation of causal mechanisms and net effects of a treatment under unconfoundedness. SSRN eLibrary.

  • Hoot, N. R., & Aronsky, D. (2008). Systematic review of emergency department crowding: Causes, effects, and solutions. Annals of Emergency Medicine, 52(2), 126–136.

    Article  Google Scholar 

  • Institute of Medicine (U.S.). Committee on Quality of Health Care in America. (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, D.C.: The National Academies Press.

  • Institute of Medicine (U.S.). Committee on the Consequences of Uninsurance. (2002). Care without coverage: Too little, too late. Washington, D.C.: National Academy Press.

  • James, C. A., Bourgeois, F. T., & Shannon, M. W. (2005). Association of race/ethnicity with emergency department wait times. Pediatrics, 115(3), e310–315. doi:10.1542/peds.2004-1541.

    Article  Google Scholar 

  • Kellermann, A. L. (2006). Crisis in the emergency department. New England Journal of Medicine, 355(13), 1300–1303. doi:10.1056/NEJMp068194.

    Article  Google Scholar 

  • Kennedy, J., Rhodes, K., Walls, C. A., & Asplin, B. R. (2004). Access to emergency care: Restricted by long waiting times and cost and coverage concerns. Annals of Emergency Medicine, 43(5), 567–573. doi:10.1016/S0196064403010758.

    Article  Google Scholar 

  • Mitchell, T. A., & Remmel, R. J. (1992). Level of uncompensated care delivered by emergency physicians in Florida. Annals of Emergency Medicine, 21(10), 1208–1214. doi:10.1016/s0196-0644(05)81748-2.

    Article  Google Scholar 

  • National News Briefs. (1998). Hospitals cannot delay care for insurance O.K. The New York Times. Retrieved from http://www.nytimes.com/1998/11/30/us/national-news-briefs-hospitals-cannot-delay-care-for-insurance-ok.html.

  • O’Shea, J. S. (2007). The crisis in hospital emergency departments: Overcoming the burden of federal regulation backgrounder. Washington D.C.: Center for Health Policy Studies.

    Google Scholar 

  • Press Ganey Associates. (2010). Emergency department: Patient perspectives on American Health Care. (2010). Pulse Report. South Bend: Press Ganey Associates.

  • Resneck, J, Jr, Pletcher, M. J., & Lozano, N. (2004). Medicare, Medicaid, and access to dermatologists: The effect of patient insurance on appointment access and wait times. Journal of the American Academy of Dermatology, 50(1), 85–92. doi:10.1016/S0190.

  • Rice, S. (2011). Don’t die waiting in the ER. Retrieved from http://www.cnn.com/2011/HEALTH/01/13/emergency.room.ep/index.html.

  • Roll, K., Stargardt, T., & Schreyogg, J. (2012). Effect of type of insurance and income on waiting time for outpatient care. Geneva Papers on Risk and Insurance: Issues and Practice, 37(4), 609–632. doi:10.1057/Gpp.2012.6.

  • Ruger, J. P., Richter, C. J., & Lewis, L. M. (2003). Association between insurance status and admission rate for patients evaluated in the emergency department. Academic Emergency Medicine, 10(11), 1285–1288. doi:10.1197/s1069-6563(03)00500-1.

    Article  Google Scholar 

  • Sox, C. M., Burstin, H. R., Edwards, R. A., O’Neil, A. C., & Brennan, T. A. (1998). Hospital admissions through the emergency department: Does insurance status matter? The American Journal of Medicine, 105(6), 506–512. doi:10.1016/s0002-9343(98)00324-6.

    Article  Google Scholar 

  • United States General Accounting Office. (June 2001). Emergency Care: EMTALA Implementation and Enforcement Issues. Report to Congressional Committees. Washington, D.C.: United States General Accounting Office.

  • U.S. Senate: United States Government Accountability Office. (2009). Hospital Emergency Departments: Crowding continues to occur, and some patients wait longer than recommended time frames. Report to the Chairman, Committee on Finance, U.S. Senate: United States Government Accountability Office.

  • White, F. A., French, D., Zwemer, F. L., Jr, & Fairbanks, R. J. (2007). Care without coverage: Is there a relationship between insurance and ED care? The Journal of Emergency Medicine, 32(2), 159–165. doi:10.1016/j.jemermed.2006.05.043.

    Google Scholar 

  • Wilper, A. P., Woolhandler, S., Lasser, K. E., McCormick, D., Cutrona, S. L., Bor, D. H., et al. (2008). Waits to see an emergency department physician: U.S. trends and predictors, 1997–2004. Health Affairs (Millwood), 27(2), w84–95. doi:10.1377/hlthaff.27.2.w84.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Lindsey Woodworth.

Appendix

Appendix

See Appendix Fig. 1.

Fig. 1
figure 1

Wait time distributions, by triage assignment. Whisker ends denote the fifth and 95th percentiles, outer box edges denote the 25th and 75th percentiles, and center lines mark the median

See Appendix Tables 13, 14, 15 and 16.

Table 13 Non-instrumented effect of being under-insured on triage
Table 14 First stage: effect of office hours on being under-insured (analogous to Table 4, but with restricted sample)
Table 15 IV-interval regression: effect of being under-insured on triage minute assignment (analogous to Table 7, but with restricted sample)
Table 16 IV-ordered probit: effect of being under-insured on triage category (analogous to Table 8, but with restricted sample)

Rights and permissions

Reprints and permissions

About this article

Cite this article

Woodworth, L. The doctor will be with you ... shortly?. J Regul Econ 45, 138–174 (2014). https://doi.org/10.1007/s11149-013-9235-6

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11149-013-9235-6

Keywords

JEL Classification

Navigation