Journal of Medical Systems

, Volume 36, Issue 1, pp 241–277

Systematic Review of Factors Influencing the Adoption of Information and Communication Technologies by Healthcare Professionals

  • Marie-Pierre Gagnon
  • Marie Desmartis
  • Michel Labrecque
  • Josip Car
  • Claudia Pagliari
  • Pierre Pluye
  • Pierre Frémont
  • Johanne Gagnon
  • Nadine Tremblay
  • France Légaré
Original Paper

DOI: 10.1007/s10916-010-9473-4

Cite this article as:
Gagnon, MP., Desmartis, M., Labrecque, M. et al. J Med Syst (2012) 36: 241. doi:10.1007/s10916-010-9473-4

Abstract

This systematic review of mixed methods studies focuses on factors that can facilitate or limit the implementation of information and communication technologies (ICTs) in clinical settings. Systematic searches of relevant bibliographic databases identified studies about interventions promoting ICT adoption by healthcare professionals. Content analysis was performed by two reviewers using a specific grid. One hundred and one (101) studies were included in the review. Perception of the benefits of the innovation (system usefulness) was the most common facilitating factor, followed by ease of use. Issues regarding design, technical concerns, familiarity with ICT, and time were the most frequent limiting factors identified. Our results suggest strategies that could effectively promote the successful adoption of ICT in healthcare professional practices.

Keywords

Systematic reviewAdoption factorsInformation and communication technologies (ICTs)ICT adoption by healthcare professionals

Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  • Marie-Pierre Gagnon
    • 1
    • 2
    • 8
  • Marie Desmartis
    • 1
  • Michel Labrecque
    • 1
    • 3
  • Josip Car
    • 4
  • Claudia Pagliari
    • 5
  • Pierre Pluye
    • 6
  • Pierre Frémont
    • 1
    • 7
  • Johanne Gagnon
    • 1
    • 2
  • Nadine Tremblay
    • 1
  • France Légaré
    • 1
    • 3
  1. 1.Quebec University Hospital Research CentreQuébec CityCanada
  2. 2.Department of NursingLaval UniversityQuébec CityCanada
  3. 3.Department of Family and Emergency MedicineLaval UniversityQuébec CityCanada
  4. 4.Department of Primary Care and Social Medicine, Faculty of MedicineImperial College LondonLondonUK
  5. 5.Centre for Population Health SciencesUniversity of EdinburghEdinburghUK
  6. 6.Department of Family MedicineMcGill UniversityMontréalCanada
  7. 7.Department of RehabilitationLaval UniversityQuébec CityCanada
  8. 8.Centre de recherche du CHUQ, Hôpital St-François D’AssiseQuébec CityCanada