Original Paper

Journal of Medical Systems

, Volume 36, Issue 1, pp 241-277

Systematic Review of Factors Influencing the Adoption of Information and Communication Technologies by Healthcare Professionals

  • Marie-Pierre GagnonAffiliated withQuebec University Hospital Research CentreDepartment of Nursing, Laval UniversityCentre de recherche du CHUQ, Hôpital St-François D’Assise Email author 
  • , Marie DesmartisAffiliated withQuebec University Hospital Research Centre
  • , Michel LabrecqueAffiliated withQuebec University Hospital Research CentreDepartment of Family and Emergency Medicine, Laval University
  • , Josip CarAffiliated withDepartment of Primary Care and Social Medicine, Faculty of Medicine, Imperial College London
  • , Claudia PagliariAffiliated withCentre for Population Health Sciences, University of Edinburgh
  • , Pierre PluyeAffiliated withDepartment of Family Medicine, McGill University
  • , Pierre FrémontAffiliated withQuebec University Hospital Research CentreDepartment of Rehabilitation, Laval University
  • , Johanne GagnonAffiliated withQuebec University Hospital Research CentreDepartment of Nursing, Laval University
  • , Nadine TremblayAffiliated withQuebec University Hospital Research Centre
    • , France LégaréAffiliated withQuebec University Hospital Research CentreDepartment of Family and Emergency Medicine, Laval University

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Abstract

This systematic review of mixed methods studies focuses on factors that can facilitate or limit the implementation of information and communication technologies (ICTs) in clinical settings. Systematic searches of relevant bibliographic databases identified studies about interventions promoting ICT adoption by healthcare professionals. Content analysis was performed by two reviewers using a specific grid. One hundred and one (101) studies were included in the review. Perception of the benefits of the innovation (system usefulness) was the most common facilitating factor, followed by ease of use. Issues regarding design, technical concerns, familiarity with ICT, and time were the most frequent limiting factors identified. Our results suggest strategies that could effectively promote the successful adoption of ICT in healthcare professional practices.

Keywords

Systematic review Adoption factors Information and communication technologies (ICTs) ICT adoption by healthcare professionals