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A fuzzy ANP based approach in the selection of the best E-Business strategy and to assess the impact of E-Procurement on organizational performance

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Abstract

E-Procurement reduces the cost of purchasing process and takes the activities of purchasing process from an operational to a strategic level. From organizational and inter-organizational perspectives, this study proposes a model to select the best E-Business strategy and to assess the impact of E-Procurement on organizational performance. The proposed model considers the following strategic dimensions: cost reduction, profitability, quality of products/services and IT infrastructure. Fuzzy ANP approach, along with the extent analysis, has been applied to compare E-Procurement with other two E-Business strategies viz; E-Coordination and E-Commerce. The results show that E-Procurement system is preferred over the other alternatives to enhance the efficiency of the organization, improve sales performance and better relationships with trade partners and suppliers.

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Authors and Affiliations

  1. Department of Mechanical Engineering, Motilal Nehru National Institute of Technology, Allahabad, India

    Manish Gupta & Rakesh Narain

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  1. Manish Gupta
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  2. Rakesh Narain
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Correspondence to Manish Gupta.

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Gupta, M., Narain, R. A fuzzy ANP based approach in the selection of the best E-Business strategy and to assess the impact of E-Procurement on organizational performance. Inf Technol Manag 16, 339–349 (2015). https://doi.org/10.1007/s10799-014-0208-y

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