Skip to main content
SpringerLink
Log in

Online knowledge sharing mechanisms: a systematic review of the state of the art literature and recommendations for future research

  • Published:
Information Systems Frontiers Aims and scope Submit manuscript

An Erratum to this article was published on 04 September 2017

This article has been updated

Abstract

Knowledge sharing is an activity through which knowledge, namely, information, skills, or expertise, is exchanged between people, friends, families, communities or organizations. Online knowledge sharing activities are flourishing with the advent of social media and digital life. However, despite of the importance of the online knowledge sharing methods and mechanisms, there is not any comprehensive and systematic study about studying and analyzing its important techniques. Therefore, the main aim of this paper, the comprehensive, detailed, and systematic study, and survey of the state-of-the-art knowledge sharing mechanisms in an online environments is provided. Also, this paper presents a systematic literature review (SLR) on the online knowledge sharing literatures up to end of 2015. We identified 348 papers, which are reduced to 251 primary studies through our paper selection process. Also, the broad overview of the literature provides insights into potential areas for further research. By providing state-of-the-art information, this survey will directly support academics and practicing professionals in their understanding of developments in online knowledge sharing mechanisms and techniques.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2
Fig. 3
Fig. 4

Similar content being viewed by others

Change history

  • 04 September 2017

    An erratum to this article has been published.

References

  • Abouzahra, M., & Tan, J. (2014). The effect of community type on knowledge sharing incentives in online communities: A meta-analysis. Paper presented at the System Sciences (HICSS), 2014 47th Hawaii International Conference on.

  • Ahmad, I., & Ewe, H. T. (2006). Stimulating knowledge sharing through online collaboration. Asian Journal of Information Technology, 5(6), 603–608.

    Google Scholar 

  • Akiyoshi, M. (2008). Knowledge sharing over the network. Thin Solid Films, 517(4), 1512–1514.

    Article  Google Scholar 

  • Alajmi, B. M. (2011). The intention to share: professionals’ knowledge sharing behaviors in online communities. New Brunswick: Rutgers University-Graduate School.

    Google Scholar 

  • Alajmi, B. M. (2012). The intention to share: psychological investigation of knowledge sharing behaviour in online communities. Journal of Information & Knowledge Management, 11(03), 1250022.

    Article  Google Scholar 

  • Alrushiedat, N., Olfman, L., Kung, M., & van der Pol, J. (2010). Knowledge sharing motivations, Perceived enjoyment, and anchoring effects on perceived usefulness of asynchronous online discussions. Paper presented at the AMCIS.

  • Amila, K., & Suryadi, K. (2014). Keefektifan online knowledge sharing behavior (Studi Kasus: Blended learning ITB). Keefektifan online knowledge sharing behavior (Studi Kasus: Blended Learning ITB).

  • Ardichvili, A., Maurer, M., & Wentling, T. (2005). Knowledge sharing through online communities of practice: the impact of cultural variations. Online Submission. Paper presented at the Education Resources Information Center.

  • Ardichvili, A., Maurer, M., Li, W., Wentling, T., & Stuedemann, R. (2006). Cultural influences on knowledge sharing through online communities of practice. Journal of Knowledge Management, 10(1), 94–107.

    Article  Google Scholar 

  • Bai, J., & Zhang, L. A. (2011). Enterprise online service system: knowledge sharing mechanism Based on virtual community. Proceedings of the 2010 International Symposium, Technical Innovation of Industrial Transformation and Structural Adjustment (pp. 43–49).

  • Bai, L.-X., & Liu, J.-S. (2010). Empirical study of factors affecting online learners’ knowledge sharing. Journal of Beijing University of Posts and Telecommunications (Social Sciences Edition), 5, 003.

    Google Scholar 

  • Bamberg, J., & Lehtonen, P. (2011). Facilitating knowledge sharing in e-governance: Online spatial displays as translating devices. Manoharan, Aroon & Marc Holzer (toim.) E-Governance and Civic Engagement: Factors and Determinants of E-democracy. IGI Global Publishing.

  • Boonmee, S. (2011). Moderating role of self-efficacy on social-exchange factors and knowledge sharing in online customer communities. 2011 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (e-CASE & e-Tech 2011), Tokyo, Japan, January 18–20, 2011.

  • Booth, S.E. (2011). Cultivating knowledge sharing and trust in online communities for educators: A multiple-case study.

  • Booth, S. E. (2012). Cultivating knowledge sharing and trust in online communities for educators. Journal of Educational Computing Research, 47(1), 1–31.

    Article  Google Scholar 

  • Botezat, O., Ionescu, L., Paun, S., Drumea, M. C., & Lazaroiu, G. (2011). Knowledge sharing, the credibility of Web-based online news, and digitally-enabled social networks. Economics, Management and Financial Markets, 6(2), 304.

    Google Scholar 

  • Bourdon, I., Kimble, C., & Tessier, N. (2015). Knowledge sharing in online communities: the power game. Journal of Business Strategy, 36(3), 11–17.

    Article  Google Scholar 

  • Braun, P., & Hollick, M. (2004). Sharing tourism knowledge: regional capacity building through online skills delivery. Paper presented at the Regional Science Association International Australia and New Zealand ANZRSAI Conference, Wollongong.

  • Breu, K., & Hemingway, C. J. (2004). Making organisations virtual: the hidden cost of distributed teams. Journal of Information Technology, 19(3), 191–202.

    Article  Google Scholar 

  • Buller, P. F., & McEvoy, G. M. (2012). Strategy, human resource management and performance: sharpening line of sight. Human Resource Management Review, 22(1), 43–56.

    Article  Google Scholar 

  • Burke, M., & Sulaiman, I. (2008). Global perspectives on knowledge sharing: investigating Malaysian online community behaviour. Paper presented at the Proceedings of the Eleventh International Conference on Knowledge, Culture and Change in Organizations, Universidad San Pablo CEU, Madrid, Spain.

  • Cao, X., Qin, Y.-H., & Liu, F. (2010). The analysis on existing situations about the impact of online publication to Chinese scientific researchers knowledge-sharing. Scientific Decision Making, 4, 010.

    Google Scholar 

  • Cervellon, M.-C., & Wernerfelt, A.-S. (2012). Knowledge sharing among green fashion communities online: lessons for the sustainable supply chain. Journal of Fashion Marketing and Management, 16(2), 176–192.

    Article  Google Scholar 

  • Chai, S., Das, S., & Rao, H. R. (2011). Factors affecting bloggers’ knowledge sharing: an investigation across gender. Journal of Management Information Systems, 28(3), 309–342.

    Article  Google Scholar 

  • Chalkiti, K., & Sigala, M. (2008). Information sharing and knowledge creation in online forums: the case of the Greek online forum ‘DIALOGOI’. Current Issues in Tourism, 11(5), 381–406.

    Article  Google Scholar 

  • Chang, Y.-S., Hsu, S.-F., Liao, C.-H., & Lin, S.-C. (2013). Knowledge sharing in online communities: Subjective norm, trust, media richness, and the individual’s role in knowledge sharing. Paper presented at the World Conference on Educational Media and Technology.

  • Chao, C.-Y., Hwu, S.-L., & Chang, C.-C. (2011). Supporting interaction among participants of online learning using the knowledge sharing concept. Turkish Online Journal of Educational Technology-TOJET, 10(4), 311–319.

    Google Scholar 

  • Chen, M.-F., & Yen, Y.-H. (2011). Costs and utilities perspective of Consumers’ intentions to engage in online music sharing: Consumers’ knowledge matters. Ethics & Behavior, 21(4), 283–300.

    Article  Google Scholar 

  • Chen, T., Zhang, C., & Huang, L. (2006). Technological and community factors that influence online rust and knowledge sharing--A model based on virtual community. Paper presented at the PACIS.

  • Cheng, J. (2014). Motivation for knowledge sharing by expert participants in company hosted online user communities. Indiana University.

  • Cheng, J.-H., & Fu, Y.-C. (2013). Inter-organizational relationships and knowledge sharing through the relationship and institutional orientations in supply chains. International Journal of Information Management, 33(3), 473–484.

    Article  Google Scholar 

  • Cheung, C. M., Lee, M. K., & Lee, Z. W. (2013). Understanding the continuance intention of knowledge sharing in online communities of practice through the post‐knowledge‐sharing evaluation processes. Journal of the American Society for Information Science and Technology, 64(7), 1357–1374.

    Article  Google Scholar 

  • Chieh, P. (2008). Clarifying the relationship between organizational citizenship behaviors, gender, and knowledge sharing in workplace organizations in Taiwan. Published online: 15 January 2008: Springer Science þ Business Media, LLC.

  • Chohan, R., Shah, M., Larson, M., & Welch, M. (2014). Overcoming trust barriers: Evaluating Inter-organisational knowledge sharing in UK online retail sector’. Paper presented at the European Conference on Knowledge Management.

  • Choi, S. Y., Lee, H., & Yoo, Y. (2010). The impact of information technology and transactive memory systems on knowledge sharing, application, and team performance: a field study. MIS Quarterly, 34(4), 855–870.

    Google Scholar 

  • Choi, T.-M., Lo, C. K., Wong, C. W., Yee, R. W., Cervellon, M.-C., & Wernerfelt, A.-S. (2012). Knowledge sharing among green fashion communities online: lessons for the sustainable supply chain. Journal of Fashion Marketing and Management: An International Journal, 16(2), 176–192.

    Article  Google Scholar 

  • Chua, A. Y., & Balkunje, R. S. (2013). Beyond knowledge sharing: interactions in online discussion communities. International Journal of Web Based Communities, 9(1), 67–82.

    Article  Google Scholar 

  • Chuang, Y.-W. (2015). Toward an understanding of uses and gratifications theory and the sense of virtual community on knowledge sharing in online game communities. International Journal of Information and Education Technology, 5(6), 472.

    Article  Google Scholar 

  • Claudio Bosio, A., Graffigna, G., Scaratti, G., Graffigna, G., Libreri, C., & Bosio, C. (2012). Online exchanges among cancer patients and caregivers: constructing and sharing health knowledge about time. Qualitative Research in Organizations and Management: An International Journal, 7(3), 323–337.

    Article  Google Scholar 

  • Coetzer, A., & Sitlington, H. (2014). Using research informed approaches to strategic human resource management teaching. The International Journal of Management Education, 12(3), 223–234.

    Article  Google Scholar 

  • da Cruz, I. C. F. (2002). Brazilian nursing online and abroad… sharing scientific knowledge to become powerful! Online Brazilian Journal of Nursing, 1(1), 1.

    Google Scholar 

  • Dawes, S. S., Gharawi, M. A., & Burke, G. B. (2012). Transnational public sector knowledge networks: knowledge and information sharing in a multi-dimensional context. Government Information Quarterly, 29, S112–S120.

    Article  Google Scholar 

  • de Kervenoael, R., Bisson, C., & Palmer, M. (2015). Dissidents with an innovation cause? Non-institutionalized actors’ online social knowledge sharing, solution-finding tensions and technology management innovation. Information Technology & People, 28(3), 653–676.

    Article  Google Scholar 

  • Denner, L., & Blackman, T. (2013). Knowledge management in the public sector: an online presence as a tool for capture and sharing. Digital Repository, Economic Commission for Latin America and the Caribbean, Studies and Perspectives Series (The Caribbean).

  • Dictionaries, O. (2010). Oxford dictionaries. Oxford University Press. http://oxforddictionaries.com/definition/english/VAR. Accessed 15 Oct 2012.

  • Din, N., & Haron, S. (2012). Knowledge sharing as a culture among Malaysian online social networking users. Procedia-Social and Behavioral Sciences, 50, 1043–1050.

    Article  Google Scholar 

  • Duan, Y., Xu, X., & Fu, Z. (2006). Understanding transnational knowledge transfer. Paper presented at the Proceedings of the 7th European Conference on Knowledge Management, Budapest, Hungary.

  • Durante, M. (2008). What model of trust for networked cooperation? Online social trust in the production of common goods (knowledge sharing). Paper presented at the Living, Working and Learning Beyond Technology, Proceedings of the Tenth International Conference Ethicomp.

  • Eglene, O., & Dawes, S. S. (2006). Challenges and strategies for conducting international public management research. Administration & Society, 38(5), 596–622.

    Article  Google Scholar 

  • Einstein, A., Podolsky, B., & Rosen, N. (1935). Can quantum-mechanical description of physical reality be considered complete? Physical Review, 47, 777–780.

  • Enck, P., Campbell, K., Tap, J., Arnoux, P.-Y., & Antoine, J.-M. (2015). The gut microbiota for health experts exchange: an online network for sharing knowledge. The FASEB Journal, 29(1 Supplement), 909.904.

    Google Scholar 

  • Erden, Z., Von Krogh, G., & Kim, S. (2012). Knowledge sharing in an online community of volunteers: the role of community munificence. European Management Review, 9(4), 213–227.

    Article  Google Scholar 

  • Fraj, E., Matute, J., & Melero, I. (2015). Environmental strategies and organizational competitiveness in the hotel industry: the role of learning and innovation as determinants of environmental success. Tourism Management, 46, 30–42.

    Article  Google Scholar 

  • Gan, X., & Huosong, X. (2014). The impact of community commitment on knowledge sharing behavior in microblog online communities. Journal of Intelligence, 1, 024.

    Google Scholar 

  • Gauthier, K. I., & Krajicek, M. J. (2013). Obesogenic environment: a concept analysis and pediatric perspective. Journal for Specialists in Pediatric Nursing, 18(3), 202–210.

    Article  Google Scholar 

  • Gilbert, M.D., & Mark, Z. (2012). Sharing time: engaging students as co-designers in the creation of an online knowledge sharing application. Paper presented at the Proceedings of the 30th ACM international conference on Design of communication.

  • Gnasa, M. (2004). Sharing knowledge online (abstract only): A dream or reality? Paper presented at the Proceedings of the 27th annual international ACM SIGIR conference on Research and development in information retrieval.

  • Godara, J. (2007). The efficacy of knowledge sharing: centralized vs. self-organizing online communities. Virginia Tech Electronic Theses and Dissertations.

  • Godara, J., Isenhour, P., & Kavanaugh, A. (2009). The efficacy of knowledge sharing in centralized and self-organizing online communities: Weblog networks vs. discussion forums. Paper presented at the System Sciences, 2009. HICSS’09. 42nd Hawaii International Conference on.

  • Gould, L. (2004). What’s new in automotive supply chains. Automotive Desplay Products, 116(2), 50–51.

    Google Scholar 

  • Grosbois, J.D. (2013). Improving online collaboration for FR knowledge preservation–repositories, E-learning and sharing. INIS Repository search, Country/Organization International Atomic Energy Agency (IAEA), Vienna.

  • Guimarães, A., da Silva, A. P. C., & Almeida, J. M. (2015). Temporal analysis of inter-community user flows in online knowledge-sharing networks. In Conference: SIGIR 2015 Workshop on Temporal, Social and Spatially-aware Information Access (#TAIA2015). Santiago, Chile.

  • Gupta, J.N., Sharma, S.K., & Hsu, J. (2004). An overview of knowledge management. Creating knowledge based organizations, 360.

  • Gustafsson, M., & Falkman, G. (2007). Modeling contexts of knowledge sharing in an online community for oral medicine. Paper presented at the 6th International and Interdisciplinary Conference on Modeling and Using Context (CONTEXT’07), Roskilde University, Denmark, 20–24 August 2007.

  • Haas, M., Criscuolo, P., & George, G. (2014a). Attention allocation and online knowledge sharing within organizations. Paper presented at the Academy of Management Proceedings.

  • Haas, M.R., Criscuolo, P., & George, G. (2014b). Which problems to solve? Attention allocation and online knowledge sharing in organizations. Academy of Management Journal. Forthcoming.

  • Haas, M. R., Criscuolo, P., & George, G. (2014c). Which problems to solve? Online knowledge sharing and attention allocation in organizations. Academy of Management Journal, AMJ, 2013, 0263.

    Google Scholar 

  • Hannuksela, J. (2009). Exploring users’ knowledge sharing intentions in firm-hosted commercial online communities.

  • Hansen, D.L. (2006). Knowledge sharing, maintenance, and use in online support communities. Paper presented at the CHI’06 Extended Abstracts on Human Factors in Computing Systems.

  • Hara, N. (2014). Understanding boundaries for knowledge sharing in online communities. Paper presented at the XVIII ISA World Congress of Sociology (July 13–19, 2014).

  • Hara, N., & Fichman, P. (2014). Chapter five frameworks for understanding knowledge sharing in online communities: Boundaries and boundary crossing. Social Informatics: Past, Present and Future, 89.

  • Hara, N., & Foon Hew, K. (2007). Knowledge-sharing in an online community of health-care professionals. Information Technology & People, 20(3), 235–261.

    Article  Google Scholar 

  • Hara, N., Shachaf, P., Haigh, T., Mackey, T. P., Sandusky, R. J., & Davenport, E. (2006). Knowledge sharing in online communities of practice: digital trends. Proceedings of the American Society for Information Science and Technology, 43(1), 1–10.

    Article  Google Scholar 

  • Hartono, R. (2009). Social capital, knowledge creation and sharing within online forums and blogs (Master's Thesis). National Taiwan University of Science and Technology.

  • Hashim, K.F. (2012). Understanding the determinants of continuous knowledge sharing intention within business online communities. Auckland University of Technology.

  • Hashim, K.F., & Tan, F.B. (2009). Understanding passive knowledge sharing within an online business community from the perspectives of Expectancy Theory & Social Capital Theory. PACIS 2009 Proceedings, 45.

  • Hashim, K. F., Ahmad, A., & Shahranee, I. N. (2015). Continuous knowledge sharing: an exploratory study using online focus group technique. Advanced Science Letters, 21(6), 1822–1825.

    Article  Google Scholar 

  • Hau, Y.-S. (2010). Identifying the drivers of innovation-related knowledge sharing in the online game user community (Doctoral Thesis). Korea Advanced Institute of Science and Technology.

  • Havakhor, T., & Sabherwal, R. (2013). Knowledge sharing in peer-to-peer online communities: The effects of recommendation agents and community characteristics. Paper presented at the System Sciences (HICSS), 2013 46th Hawaii International Conference on.

  • Helsing, I. (2015). Communication and knowledge sharing in an online community: a case study of a global oil service company (Master thesis). University of Oslo.

  • Hermanrud, I., & Eide, D. (2010). ‘We do not have time for online knowledge sharing’: identities and their barriers to organizational learning in managed networks of practice in a distributed organization. Paper presented at the Proceedings of the 11th European Conference on Knowledge Management: Universidade Lusiada de Vila Nova de Famalico, Portugal 2–3 September 2010.

  • Hew, K.F. (2006). Knowledge sharing among professionals in three online communities: ProQuest.

  • Hew, K. F., & Hara, N. (2006). Identifying factors that encourage and hinder knowledge sharing in a longstanding online community of practice. Journal of Interactive Online Learning, 5(3), 297–316.

    Google Scholar 

  • Hew, K. F., & Hara, N. (2007a). Empirical study of motivators and barriers of teacher online knowledge sharing. Educational Technology Research and Development, 55(6), 573–595.

    Article  Google Scholar 

  • Hew, K. F., & Hara, N. (2007b). Knowledge sharing in online environments: a qualitative case study. Journal of the American Society for Information Science and Technology, 58(14), 2310–2324.

    Article  Google Scholar 

  • Hildrum, J. M. (2009). Sharing tacit knowledge online: a case study of e-learning in Cisco’s network of system integrator partner firms: research paper. Industry and Innovation, 16(2), 197–218.

    Article  Google Scholar 

  • Ho, H., & Ganesan, S. (2013). Does knowledge base compatibility help or hurt knowledge sharing between suppliers in coopetition? The role of customer participation. Journal of Marketing, 77(6), 91–107.

    Article  Google Scholar 

  • Ho, L.-A., Kuo, T.-H., Lin, C., & Lin, B. (2010). The mediate effect of trust on organizational online knowledge sharing: an empirical study. International Journal of Information Technology & Decision Making, 9(04), 625–644.

    Article  Google Scholar 

  • Ho, L.-A., Kuo, T.-H., & Lin, B. (2012). How social identification and trust influence organizational online knowledge sharing. Internet Research, 22(1), 4–28.

    Article  Google Scholar 

  • Hollick, M., & Braun, P. (2006). The state we’re in: sharing tourism knowledge online.

  • Hou, H.-T., & Sung, Y.-T. (2009). Detecting users’ online knowledge sharing behavioral patterns in a knowledge management system: Using sequential analysis to explore online knowledge construction process of an online teacher community. Paper presented at the Proceedings of International Conference on Computer Engineering and Applications (ICCEA 2009).

  • Hou, H.-T., Sung, Y.-T., & Chang, K.-E. (2009). Exploring the behavioral patterns of an online knowledge-sharing discussion activity among teachers with problem-solving strategy. Teaching and Teacher Education, 25(1), 101–108.

    Article  Google Scholar 

  • Houston, J., Barker, W., Clarke, J., & Mew, E. (2014). Sharing knowledge, saving time: an online toolbox to aid junior doctors. BMJ Quality Improvement Reports, 2(2), u200583.w200651.

  • Hsiao, R.-L. (2008). Knowledge sharing in a global professional service firm. MIS Quarterly Executive, 7(3), 123–137.

    Google Scholar 

  • Hsu, C.-P. (2015). Effects of social capital on online knowledge sharing: positive and negative perspectives. Online Information Review, 39(4), 466–484.

    Article  Google Scholar 

  • Huang, Y.-Y., & Hsia, Y.-H. (2010). Development and validation of online knowledge-sharing motivation (KSM) questionnaire. Poster presented at the 14th Global Chinese Conference on Computers in Education (GCCCE), Singapore.

  • Huang, S., & DeSanctis, G. (2005). Mobilizing informational social capital in cyber space: Online social network structural properties and knowledge sharing. ICIS 2005 Proceedings, 18.

  • Huang, L.-C., Ting, I.-H., & Chou, S.-C.T. (2014). The key factors of knowledge sharing in online community Learning Technology for Education in Cloud. MOOC and Big Data (pp. 105–113): Springer

  • Huffaker, D., & Lai, J. (2007). Motivating online expertise-sharing for informal learning: The influence of age and tenure in knowledge organizations. Paper presented at the Advanced Learning Technologies, 2007. ICALT 2007. Seventh IEEE International Conference on.

  • Hwang, E.H., Singh, P.V., & Argote, L. (2014). Knowledge sharing across boundaries in online knowledge communities: fading of surface-level and rise of deep-level similarity with experience. Available at SSRN 1983463.

  • Hwang, E.H., Singh, P.V., & Argote, L. (2015). Knowledge sharing in online communities: learning to cross geographic and hierarchical boundaries. Organization Science.

  • Inoue, T., Yamaguchi, S., & Takada, J.-I. (2015). Motivations of content development in online research database: towards sustainable platform for knowledge exchange and sharing. Paper presented at the 16th Spring Meeting of Japan Society for International Development (JASID), Tokyo.

  • Ismail, W. K. W., & Hosseini, S. A. (2014). Understanding online knowledge sharing intention: A factor analysis in E-Learning system. Journal of Emerging Trends in Computing and Information Sciences, 5(1), 9–20.

  • Jadin, T., Gnambs, T., & Batinic, B. (2013). Personality traits and knowledge sharing in online communities. Computers in Human Behavior, 29(1), 210–216.

    Article  Google Scholar 

  • Jafari Navimipour, N., Masoud Rahmani, A., Habibizad Navin, A., Hosseinzadeh, M., Oussalah, M., & Hessami, P. A. (2014). Job scheduling in the expert cloud based on genetic algorithms. Kybernetes, 43(8), 1262–1275.

    Article  Google Scholar 

  • Jensen, A., & Grindsted, A. (2012). Good Day! My name is Martin and I am Danish citizen: problem-solving, knowledge-sharing, and trust in online interaction–the case of family reunification. MedieKultur. Journal of Media and Communication Research, 28(53), 20.

    Google Scholar 

  • Jin, X., & Zhou, X. (2011). Research on spreading and sharing of knowledge from Science paper online to wikipedia Advances in Electrical Engineering and Electrical Machines (pp. 707–714): Springer

  • Jorge, A., Moyle, S., & Voß, A. (2002). Remote collaborative data mining through online knowledge sharing Collaborative Business Ecosystems and Virtual Enterprises (pp. 497–504): Springer

  • Kang, B. S. (2014). Factors affecting knowledge-sharing within endurance-sports online communities. Auckland University of Technology.

  • Keats, D., Watson, J., & Yoong, P. (2005). Online knowledge sharing and media selection in a community organisation: An application of the Theory of Media Synchronicity. ACIS 2005 Proceedings, 67.

  • Khalil, T., Atieh, K., Mohammad, A.U., & Bagdadlian, E.F. (2014). Examining the social and technical factors influencing school teachers knowledge sharing intentions in a Teachers Online Professional Community. Electronic Journal of Knowledge Management, 12(3).

  • Khan, A. W., Chaudhry, B., & Planning, D. D. S. (2014a). Role of demographic diversity in online knowledge sharing. Pakistan Journal of Commerce and Social Sciences, 8(2), 279–304.

    Google Scholar 

  • Khan, S., Meyers, E., Gowen, E., & Bergman, K. (2014b). Online information seeking and knowledge sharing practices of science teachers. Proceedings of the American Society for Information Science and Technology, 51(1), 1–4.

    Article  Google Scholar 

  • Kim, H., & Stefanone, M.A. (2009). Knowledge Sharing Online. Information communication technologies for human services education and delivery: Concepts and cases: Concepts and cases, 230.

  • Kim, K., & Tse, E. (2011). Dynamic competition strategy for online knowledge-sharing platforms. International Journal of Electronic Commerce, 16(1), 41–76.

    Article  Google Scholar 

  • Koc-Michalska, K., & Lilleker, D.G. (2011). “Hello!? Any leaders here?” Community leading, knowledge sharing and representation: MEPs use of online environments for e-representation. Leadership and New Trends in Political Communication, 21.

  • Kosonen, M., Gan, C., Blomqvist, K., & Vanhala, M. (2012). Users’ motivations and knowledge sharing in an online innovation community. Paper presented at the ISPIM Conference Proceedings.

  • Kurubacak, G. (2005). Learners and faculty creative partnerships through building a virtual community: Their experiences toward sharing knowledge online. Online Submission.

  • Kurubacak, G. (2005). Sharing power and culture through Project-Based Online Learning (PBOL): Designing online knowledge based on multicultural education. Online Submission.

  • Kutay, C., Riley, L., Mooney, J., & Howard-Wagner, D. (2012). Teaching Aboriginal Culture Online: sustaining traditions of knowledge sharing. Future Challenges, Sustainable Futures. Ascilite, 529–538.

  • Lai, H.-M., & Chen, T. T. (2014). Knowledge sharing in interest online communities: a comparison of posters and lurkers. Computers in Human Behavior, 35, 295–306.

    Article  Google Scholar 

  • Law, S., & Chang, M.-K. (2012). Social capital and knowledge sharing in online communities: A mediation model. Paper presented at the System Science (HICSS), 2012 45th Hawaii International Conference on.

  • Law, S.P.-M., & Chang, M.-K. (2012). Social capital and knowledge sharing in online communities: A mediation model. Paper presented at the System Science (HICSS), 2012 45th Hawaii International Conference on.

  • Lăzăroiu, G., Botezat, O., Păun, Ş., Drumea, M. C., & Ionescu, L. (2011). Knowledge sharing, the credibility of web-based online news, and digitally-enabled social networks. Economics, Management, and Financial Markets, 6(2), 304–313.

    Google Scholar 

  • Le, A.P. (2006). Design patterns for online learning environments: A structured approach for operationalizing and sharing theory-based design knowledge. University of colorado at boulder.

  • Lee, J.-N. (2001). The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success. Information & Management, 38(5), 323–335.

    Article  Google Scholar 

  • Lee, E.-J., & Jang, J.-W. (2010). Profiling good Samaritans in online knowledge forums: effects of affiliative tendency, self-esteem, and public individuation on knowledge sharing. Computers in Human Behavior, 26(6), 1336–1344.

    Article  Google Scholar 

  • Lee, A., Hobson, J., Bienkowski, M., Midgley, S., Currier, S., Campbell, L. M., & Novoselova, T. (2012a). Towards networked knowledge: the learning registry, an infrastructure for sharing online learning resources. Educational Technology, 52(6), 14–19.

    Google Scholar 

  • Lee, H., Reid, E., & Kim, W.G. (2012). Understanding knowledge sharing in online travel communities: antecedents and the moderating effects of interaction modes. Journal of Hospitality & Tourism Research, 1096348012451454.

  • Lefika, P. (2010). Sharing knowledge: combining online technology to educate individuals through knowledge cafes. Paper presented at the 2010 Conference.

  • Lertpittayapoom, N., & Paul, S. (2002). Online intermediary based knowledge sharing in electronic negotiation: A theoretical framework. AMCIS 2002 Proceedings, 64.

  • Levy, E. (2009). System and a method for an online knowledge sharing community: Google Patents.

  • Li, W. (2008). Online knowledge sharing in a multinational corporation: Chinese and American practices: ProQuest.

  • Li, W. (2009). Online knowledge sharing among Chinese and American employees: explore the influence of national cultural differences. International Journal of Knowledge Management (IJKM), 5(3), 54–72.

    Article  Google Scholar 

  • Li, W. (2011). Factors impacting cross-cultural knowledge sharing through online systems in organisational settings. Journal of Information & Knowledge Management, 10(04), 351–363.

    Article  Google Scholar 

  • Li, X. (2013). The mechanism of spontaneous order in online knowledge sharing community: Taking Wikipedia as an example. Paper presented at the 2nd International Symposium on Computer, Communication, Control and Automation.

  • Li, S. M. (2015). Exploring perceived accounting ethics of University students on online knowledge sharing New Media, Knowledge Practices and Multiliteracies (pp. 133–148): Springer.

  • Li, G., & Li, Y. (2010). Knowledge sharing behavior in learning online communities: A social capital perspective. Paper presented at the Management of Innovation and Technology (ICMIT), 2010 I.E. International Conference on.

  • Li, Y., Thompson, S., Tan, Z., Giles, N., & Gharib, H. (2003). Beyond ontology construction; ontology services as online knowledge sharing communities The Semantic Web-ISWC 2003 (pp. 469–483): Springer.

  • Li, W., Ardichvili, A., Maurer, M., Wentling, T., & Stuedemann, R. (2007a). Impact of Chinese culture values on knowledge sharing through online communities of practice. International Journal of Knowledge Management, 3(3), 46–59.

    Article  Google Scholar 

  • Li, W., Downey, S., & Wentling, T. (2007b). Online knowledge sharing in a multinational corporation: Chinese versus American practices. Proceedings of the American Society for Information Science and Technology, 44(1), 1–13.

    Article  Google Scholar 

  • Li, Y.-M., Liao, T.-F., & Lai, C.-Y. (2012). A social recommender mechanism for improving knowledge sharing in online forums. Information Processing & Management, 48(5), 978–994.

    Article  Google Scholar 

  • Li, W., Zhong, Y., Wang, X., & Cao, Y. (2013). Resource virtualization and service selection in cloud logistics. Journal of Network and Computer Applications, 36(6), 1696–1704.

    Article  Google Scholar 

  • Libreri, C. (2013). Online patients knowledge sharing: the role of web peer exchanges in the diabetes care.

  • Limpisook, N. (2009). Exploring consumers’ multi-motives on knowledge sharing in online brand community: The moderating effect of trust, opportunity and ability. 成功大學國際經營管理研究所碩士班學位論文, 1–95.

  • Lin, C.-P. (2010). Learning task effectiveness and social interdependence through the mediating mechanisms of sharing and helping: a survey of online knowledge workers. Group & Organization Management, 35(3), 299–328.

    Article  Google Scholar 

  • Lin, C.-P., & Joe, S.-W. (2012). To share or not to share: Assessing knowledge sharing, interemployee helping, and their antecedents among online knowledge workers. Journal of Business Ethics, 108(4), 439–449.

    Article  Google Scholar 

  • Lin, M.-J. J., Hung, S.-W., & Chen, C.-J. (2009a). Fostering the determinants of knowledge sharing in professional virtual communities. Computers in Human Behavior, 25(4), 929–939.

    Article  Google Scholar 

  • Lin, W.-K., Ma, H.-C., Lin, C.-P., & Chiu, C.-K. (2009). Modeling knowledge sharing and interemployee helping from a perspective of flow theory: A survey of online knowledge works. AMCIS 2009 Proceedings, 374.

  • Lin, M.-F.G., Herrick, M., Davids, J., & Tsai, H.-W.C. (2010). Building community and sharing knowledge: Team teaching an online class. Paper presented at the World Conference on Educational Multimedia, Hypermedia and Telecommunications.

  • Liu, Z., Wang, W., & Zhang, X. (2009). Application of online collaborative documentation and knowledge sharing platform in research team. Paper presented at the Information Management, Innovation Management and Industrial Engineering, 2009 International Conference on.

  • Liu, Z., Wang, W., Wu, H.-J., & Zhang, X.-F. (2010). Application of knowledge sharing platform and online collaborative documentation in graduate education. Modern Manufacturing Engineering, 5, 107–110.

    Google Scholar 

  • Liu, C.-C., Lin, C.-C., Deng, K.-Y., Wu, Y.-T., & Tsai, C.-C. (2014). Online knowledge sharing experience with creative commons. Online Information Review, 38(5), 680–696.

    Article  Google Scholar 

  • Low, A.L., Ong, C.Y., & Low, L. (2005). A roadmap of multimedia based learning and online knowledge sharing networks. Issues in Higher Education, 83.

  • Lubart, T.I., & Mouchiroud, C. (2003). Creativity: a source of difficulty in problem solving. The Psychology of Problem Solving, 127.

  • Lueg, C. (2003). Knowledge sharing in online communities and its relevance to knowledge management in the e-business era. International Journal of Electronic Business, 1(2), 140–151.

    Article  Google Scholar 

  • Lueg, C. (2008). Beyond FAQs: From information sharing to knowledge generation in online travel communities. From Information Provision to Knowledge Production, 105.

  • Ma, W.W. (2012). Online knowledge sharing. Encyclopedia of Cyber Behavior, 394–402.

  • Ma, W. W., & Chan, A. (2014). Knowledge sharing and social media: altruism, perceived online attachment motivation, and perceived online relationship commitment. Computers in Human Behavior, 39, 51–58.

    Article  Google Scholar 

  • Ma, W. W. K., & Chan, C. K. (2015). Online knowledge sharing and psychological well-being among Chinese college students. Journal of Communication and Education, 2(1), 31–38.

  • Ma, W.W.K., & Yuen, A.H.K. (2010). Understanding online knowledge sharing: An exploratory theoretical framework Hybrid Learning (pp. 239–248): Springer.

  • Ma, W. W., & Yuen, A. H. (2011a). Understanding online knowledge sharing: an interpersonal relationship perspective. Computers & Education, 56(1), 210–219.

    Article  Google Scholar 

  • Ma, W.W.K., & Yuen, A.H.K. (2011). Gender differences of knowledge sharing in online learning environment Hybrid Learning (pp. 116–128): Springer

  • Ma, W.-K., Chu, C.-M., & Hui, K.-I. (2013). Online knowledge sharing: Who, what and where to Share: Hong Kong Shue Yan University.

  • Majchrzak, A., Faraj, S., Kane, G. C., & Azad, B. (2013). The contradictory influence of social media affordances on online communal knowledge sharing. Journal of Computer-Mediated Communication, 19(1), 38–55.

    Article  Google Scholar 

  • Majewski, G. (2012). Online knowledge sharing in virtual communities of practice. University of the West of Scotland.

  • Majid, S., Yang, P., Lei, H., & Haoran, G. (2014). Knowledge sharing by students: Preference for online discussion board vs face-to-face class participation The Emergence of Digital Libraries–Research and Practices (pp. 149–159): Springer.

  • Malik, M. (2009). Problem based learning: enhancing constructivist activities and engagement by fostering online knowledge sharing. Paper presented at the Journal of the World Universities Forum.

  • Maloles, J., Zagado, R., Parac, E., Solsoloy, M., Palomar, E., Antonio, H., & Frediles, C. (2010). Knowledge sharing through online delivery of rice and rice-based technologies: the OPAPA E-learning experience. Philippine Journal of Crop Science (Philippines).

  • Marketing-AFramework, E.V. (2002). For knowledge sharing and influence in online social networks.

  • Mason, C., Castleman, T., & Parker, C. (2008). Factors influencing Australian SMEs knowledge sharing online. ACIS 2008 Proceedings, 100.

  • Matayong, S. (2009). Review of influence factors to enhance knowledge sharing through online community of practices. Paper presented at the Managing Knowledge for Global and Collaborative Innovations.

  • Matlay, H., Braun, P., & Hollick, M. (2006). Tourism skills delivery: sharing tourism knowledge online. Education + Training, 48(8/9), 693–703.

    Article  Google Scholar 

  • Matthews, P., Matthews, P., & Stephens, R. (2010). Sociable knowledge sharing online: Philosophy, patterns and intervention. Paper presented at the Aslib Proceedings.

  • Maung, Y. (2011). Strengthening the PIP network: Exploring the motivation behind online communication and knowledge sharing. University of Alberta.

  • McCready, K., & Marcus, C. (2009). Assessment to innovation: Creating a model for interdisciplinary collaboration and knowledge sharing online. Paper presented at the Pushing the Edge: Explore, Engage, Extend: Proceedings of the Fourteenth National Conference of the Association of College and Research Libraries, March 12–15, 2009, Seattle, Washington.

  • Meng, Z., & Gong, J. (2009). Knowledge sharing in online communities. AIS Electronic Library, European Conference on Information Systems.

  • Mojdeh, S. (2014). Understanding knowledge sharing in Web 2.0 online communities: A socio-technical study.

  • Mojdeh, S., & Head, M. (2011). Understanding knowledge sharing in online communities: the impacts of technical and social dimensions.

  • Montash, M., Dwivedi, A., & Vidgen, R. (2015). Knowledge sharing and professional online communities acceptance: An integrated model. Paper presented at the Proceedings of the 58th Annual Meeting of the ISSS-2014 United States.

  • Muhamad Ali, H., & Mohammad Yusof, Z. (2009). Knowledge-based banking: the bankers’ experience on OKS (online knowledge sharing). International Journal of Business and Management, 4(2), 31–35.

    Google Scholar 

  • Mutoka, A. (2015). The use of web-based and online technologies to enhance the culture of knowledge sharing in organizations in Kenya.

  • Myburgh, E. (2014). Creating an online collaborative space for knowledge sharing among service learning participants. Knowledge as Enablement: Engagement between higher education and the third sector in South Africa, 269.

  • Nagi, M., & Della Senta, T. (2008). Sharing knowledge across language barriers: A universal approach for online books. Paper presented at the Proceedings of the 2008 ACM workshop on Research advances in large digital book repositories.

  • Nasir, N. R. M. (2010). Knowledge sharing practice: comparison of offline and online communities. In Knowledge Management International Conference 2010 (KMICe2010), Kuala Terengganu, Malaysia, pp. 409–412.

  • Navimipour, N. J., & Milani, F. S. (2014). A comprehensive study of the resource discovery techniques in Peer-to-Peer networks. Peer-to-Peer Networking and Applications, 8(3), 474–492.

    Article  Google Scholar 

  • Navimipour, N. J., & Zareie, B. (2015). A model for assessing the impact of e-learning systems on employees’ satisfaction. Computers in Human Behavior, 53, 475–485.

    Article  Google Scholar 

  • Navimipour, N. J., Rahmani, A. M., Navin, A. H., & Hosseinzadeh, M. (2015). Expert cloud: a cloud-based framework to share the knowledge and skills of human resources. Computers in Human Behavior, 46, 57–74.

    Article  Google Scholar 

  • Ngwenya, J., Annand, D., & Wang, E. (2013). Facilitating knowledge sharing among unpaced online learners.

  • Nilmanat, R. (2009). Image usage and tacit knowledge sharing in online communities. Paper presented at the Computing, Engineering and Information, 2009. ICC’09. International Conference on.

  • Nilmanat, R. (2011). Investigating image usage and tacit knowledge sharing in online communities. International Journal of Innovation and Learning, 10(4), 350–364.

    Article  Google Scholar 

  • Nistor, N., Baltes, B., & Schustek, M. (2012). Knowledge sharing and educational technology acceptance in online academic communities of practice. Campus-Wide Information Systems, 29(2), 108–116.

    Article  Google Scholar 

  • Nkomo, S., & Hoobler, J. M. (2014). A historical perspective on diversity ideologies in the United States: reflections on human resource management research and practice. Human Resource Management Review, 24(3), 245–257.

    Article  Google Scholar 

  • Oh, S. (2012). The characteristics and motivations of health answerers for sharing information, knowledge, and experiences in online environments. Journal of the American Society for Information Science and Technology, 63(3), 543–557.

    Article  Google Scholar 

  • Ostrander, J.C. (2013). Costs, benefits, and participation in online knowledge sharing in communities of practice for faculty.

  • Oussalah, M., Professor Ali Hessami, D., Jafari Navimipour, N., Masoud Rahmani, A., Habibizad Navin, A., & Hosseinzadeh, M. (2014). Job scheduling in the expert cloud based on genetic algorithms. Kybernetes, 43(8), 1262–1275.

    Article  Google Scholar 

  • Pan, S. L., Hsieh, M.-H., & Chen, H. (2001). Knowledge sharing through intranet-based learning: a case study of an online learning center. Journal of Organizational Computing and Electronic Commerce, 11(3), 179–195.

    Article  Google Scholar 

  • Papadopoulos, T., Stamati, T., & Nopparuch, P. (2013). Exploring the determinants of knowledge sharing via employee weblogs. International Journal of Information Management, 33(1), 133–146.

  • Pee, L. (2015). Online knowledge sharing-investigating the antecedents of frequency and intensity. Paper presented at the Research Challenges in Information Science (RCIS), 2015 I.E. 9th International Conference on.

  • Pee, L., & Lee, J. (2015). Intrinsically motivating employees’ online knowledge sharing: understanding the effects of job design. International Journal of Information Management, 35(6), 679–690.

    Article  Google Scholar 

  • Penny-Light, T., Bloom, K., Buzza, D., Collins, B.J., Moos, B., & Carey, J. (1944). First steps in developing an online learning community to facilitate knowledge-sharing on early literacy issues. Language and Literacy, 9(1).

  • Pi, S.-M., Chou, C.-H., & Liao, H.-L. (2013). A study of facebook groups members’ knowledge sharing. Computers in Human Behavior, 29(5), 1971–1979.

    Article  Google Scholar 

  • Quinn, J.B., Anderson, P., & Finkelstein, S. (1998). Managing professional intellect: making the most of the best. The strategic Management of Intellectual capital, 87–100.

  • Quinto, I. (2011). Knowledge sharing VS construction in online-conversations: a Debate Dashboard to support distributed decision making through the collaborative construction of shared knowledge representations.

  • Qun, Z., & Xiaocheng, Z. (2012). The design of individual knowledge sharing platform based on blog for online information literacy education. Physics Procedia, 33, 1426–1432.

    Article  Google Scholar 

  • Racherla, P., & Hu, C. (2007). Examining the determinants of knowledge sharing in tourism online communities of practice. In E. Christou & M. Sigala (Eds.), Proceedings of the 2007 Annual International CHRIE Conference, Dallas, TX (pp. 345–356). Richmond, VA: International Council on Hotel, Restaurant & Institutional Education.

  • Radford, A. E., Ahles, H. E., & Bell, C. R. (1968). Manual of the vascular flora of the Carolinas. Chapel Hill: University of North Carolina Press.

    Google Scholar 

  • Rafaeli, S., Barak, M., Dan-Gur, Y., & Toch, E. (2003). Knowledge sharing and online assessment. Proceedings Online of IADIS.

  • Reinfried, C. (2011). Modifying knowledge creation and sharing for online learning environments. Knowledge Work, 131.

  • Rodon, J., Cataldo, C., & Christiaanse, E. (2005). Antecedents of knowledge sharing and effectiveness of online professional communities: A conceptual model. European Academy of Management, 4–7.

  • Rosenblatt, M. (2003). The impact of networked display devices on awareness and adoption of an online knowledge sharing system. Massachusetts Institute of Technology.

  • Rui-li, X. (2012). Strategies of facilitating knowledge sharing in the regional teachers’ online learning community.

  • Russ-Eft, D. (2014). Costs, benefits, and participation in online knowledge sharing in communities of practice Jane Ostrander, Ph. D. Truckee Meadows Community College Reno, NV USA.

  • Saadatmand, M., & Kumpulainen, K. (2012). Content aggregation and knowledge sharing in a personal learning environment: Serendipitous and emergent learning in open online networks. Paper presented at the Interactive Collaborative Learning (ICL), 2012 15th International Conference on.

  • Saadatmand, M., & Kumpulainen, K. (2013). Content aggregation and knowledge sharing in a personal learning environment: serendipity in open online networks. International Journal of Emerging Technologies in Learning (IJET), 8(2013), 70–77.

    Google Scholar 

  • Sabetzadeh, F. (2008). A study on motives in knowledge sharing portals via online collaboration. Multimedia University.

  • Salamata, M.A., Fudzeeb, M.F.M., Mahdinc, H., & Mohamadd, K.M. (2006). Mapping content management system features with knowledge sharing elements for creating online knowledge sharing model.

  • Sale, R.A. (2008). Pedagogy of the American oppressed: Understanding online knowledge sharing by impoverished adults: ProQuest.

  • Salovaara, A., & Tuunainen, V.K. (2013). Software developers’ online chat as an intra-firm mechanism for sharing ephemeral knowledge.

  • Sche, J.Y.C. (2002). Digital knowledge resources sharing through online distance education course. 现代图书情报技术, 1.

  • Schiuma, G., Carlucci, D., Lerro, A., Iandoli, L., Quinto, I., De Liddo, A., & Buckingham Shum, S. (2012). A debate dashboard to enhance online knowledge sharing. VINE, 42(1), 67–93.

    Article  Google Scholar 

  • Schutt, S. (2013). Introducing StoryMaker: an online narrative-creation system for the sharing of workplace knowledge.

  • Segers, M. (2013). An evaluation model for collaborative online courses: The impact of knowledge sharing. Facilitating Learning in the 21st Century: Leading through Technology, Diversity and Authenticity, 5, 87.

  • Seliaman, M.E. (2013). Exploring the adoption of online discussion forums for knowledge sharing and social relations among virtual communities. Paper presented at the Computer and Information Technology (WCCIT), 2013 World Congress on.

  • Sensuse, D. I., & Tampahan, B. (2012). Pemetaan dan analisis knowledge sharing pada situs forum komunitas online kaskus. Jurnal Sistem Informasi, 6(1), 44–59.

    Article  Google Scholar 

  • Sharratt, M., & Usoro, A. (2003). Understanding knowledge-sharing in online communities of practice. Electronic Journal on Knowledge Management, 1(2), 187–196.

    Google Scholar 

  • Shek, S.P., & Sla, C.-L. (2008). Understanding the motivations of consumer knowledge sharing in online community. AMCIS 2008 Proceedings, 145.

  • Sheng, M., & Hartono, R. (2015). An exploratory study of knowledge creation and sharing in online community: a social capital perspective. Total Quality Management & Business Excellence, 26(1–2), 93–107.

    Article  Google Scholar 

  • Sie, R., Bitter-Rijpkema, M., & Sloep, P. (2009). Knowledge sharing strategies for collaborative creativity.

  • Singh, V. (2008). Knowledge creation, sharing and reuse in online technical support for Open Source Software: ProQuest.

  • Sloan, S., Bodey, K., & Gyrd-Jones, R. (2015). Knowledge sharing in online brand communities. Qualitative Market Research: An International Journal, 18(3), 320–345.

    Article  Google Scholar 

  • Smith, A. L., Baxter, R. J., Boss, S. R., & Hunton, J. E. (2012). The dark side of online knowledge sharing. Journal of Information Systems, 26(2), 71–91.

    Article  Google Scholar 

  • Soller, A., & Lesgold, A. (2003). A computational approach to analyzing online knowledge sharing interaction. Paper presented at the Proceedings of Artificial Intelligence in Education.

  • Soon, L., & Fraser, C. (2011). Knowledge sharing and knowledge exchange in distance education online group work. International Journal of Information and Education Technology, 1(2), 156–162.

    Article  Google Scholar 

  • Stewart, S. A., & Abidi, S. S. R. (2012). Applying social network analysis to understand the knowledge sharing behaviour of practitioners in a clinical online discussion forum. Journal of Medical Internet Research, 14(6), e170.

    Article  Google Scholar 

  • Stoica, D. (2011). New Romanian Muslimas. Converted women sharing knowledge in online and offline communities. Muslims in Poland and Eastern Europe, 266.

  • Strang, K. D. (2011). Asynchronous knowledge sharing and conversation interaction impact on grade in an online business course. Journal of Education for Business, 86(4), 223–233.

    Article  Google Scholar 

  • Subramani, M. R., & Rajagopalan, B. (2003). Knowledge-sharing and influence in online social networks via viral marketing. Communications of the ACM, 46(12), 300–307.

    Article  Google Scholar 

  • Suh, A., & Shin, K.-S. (2010). Exploring the effects of online social ties on knowledge sharing: a comparative analysis of collocated vs dispersed teams. Journal of Information Science, 36(4), 443–463.

    Article  Google Scholar 

  • Sulaiman, N.I.S., & Burke, M.E. (2011). Global perspectives on knowledge sharing: investigating malaysian online community behaviour. Paper presented at the 11th International Conference on Knowledge Culture and Change In Organisations.

  • Sulaiman, S., Ariffin, M., Esmaeilian, G., Faghihi, K., & Baharudin, B. (2011). Customer knowledge management application in Malaysian mobile service providers. Procedia Engineering, 15, 3891–3895.

    Article  Google Scholar 

  • Tazelaar, K. (2008). Pianoo-desk: A success story of online sharing of knowledge on public procurement. Paper presented at the 3rd International Public Procurement Conference (IPPC) proceedings.

  • Tee, M. Y., & Karney, D. (2010). Sharing and cultivating tacit knowledge in an online learning environment. International Journal of Computer-Supported Collaborative Learning, 5(4), 385–413.

    Article  Google Scholar 

  • Temizi, M.Z. (2008). Universiti Teknologi Petronas Virtual FYP Communities An Online Knowledge Sharing and Resource Centre.

  • Tewksbury, D. (2013). Online-offline knowledge sharing in the occupy movement: howtooccupy. org and discursive communities of practice. American Communication Journal, 15(1), 11–23.

    Google Scholar 

  • Thoms, B., Garrett, N., Herrera, J.C., & Ryan, T. (2008). Understanding the roles of knowledge sharing and trust in online learning communities. Paper presented at the Hawaii International Conference on System Sciences, Proceedings of the 41st Annual.

  • Tian, Y. (2005). Towards a sustainable knowledge sharing environment for online research communities. University of Leeds.

  • Tian, W. (2011). Achieving knowledge sharing outcomes through the activation of social capital in virtural communities: evidence from Chinese online social network communities.

  • Tian, Y., Lau, L., & Dew, P. (2004). Importance of mutual benefits in online knowledge sharing communities.

  • Tian, S. W., Vogel, D., & Tan, F.B. (2012). Continuous knowledge sharing in online social network communities: service features, social capital. Virtual Community Participation and Motivation: Cross-Disciplinary Theories: Cross-Disciplinary Theories, 228.

  • Tianjiao, C., Cheng, Z., & Lihua, H. (2006). Technological and community factors that influence online trust and knowledge sharing—A model based on virtual community. PACIS 2006 Proceedings, 23.

  • Tjen, Y. (2013). Knowledge sharing among online stock trader communities in Indonesia. 成功大學國際經營管理研究所碩士班學位論文, 1–125.

  • Tong, C., Tak, W. I. W., & Wong, A. (2015). The impact of knowledge sharing on the relationship between organizational culture and Job satisfaction: the perception of information communication and technology (ICT) practitioners in Hong Kong. International Journal of Human Resource Studies, 5(1), 19–47.

    Article  Google Scholar 

  • Topousis, D., Lebsock, K., & Dennehy, C. (2010). Exploiting expertise and knowledge sharing online for the benefit of NASA’s GN&C community of practice. Paper presented at the Proceedings of the AIAA Guidance Navigation and Control Conference, Toronto, Canada.

  • Toral Marín, S.L., Barrero García, F., & Martínez Torres, M.D.R. (2009). Knowledge sharing through online communities of practice: the case of linux ports to embedded processors.

  • Tørning, K. (2008). The rhetorical situation for knowledge sharing of best pratices in corporate online environments. Paper presented at the International Conference on Organizational Learning, Knowledge and Capabilities.

  • Trentin, G. (2008). Learning and knowledge sharing within online communities of professionals: an approach to the evaluation of virtual community environments. Educational Technology, 48(3), 32–38.

    Google Scholar 

  • Tseng, S.-M., & Huang, J.-S. (2011). The correlation between Wikipedia and knowledge sharing on job performance. Expert systems with applications, 38(5), 6118–6124.

    Article  Google Scholar 

  • Tseng, F.-C., & Kuo, F.-Y. (2014). A study of social participation and knowledge sharing in the teachers’ online professional community of practice. Computers & Education, 72, 37–47.

    Article  Google Scholar 

  • Utakrit, N., & Utakrit, N. (2015). Knowledge sharing and management via online social networks: a prototype for older people in Thailand. Journal of Advanced Management Science, 3(1), 74–80.

    Article  Google Scholar 

  • Valentine, S. (2010). Human resource management, ethical context, and personnel consequences: a commentary essay. Journal of Business Research, 63(8), 908–910.

    Article  Google Scholar 

  • van den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117–130.

    Article  Google Scholar 

  • Van Doodewaard, M. (2006). Online knowledge sharing tools: any use in Africa. Knowledge Management for Development Journal, 2(3), 40–47.

    Google Scholar 

  • Vogel, A. L., Hall, K. L., Fiore, S. M., Klein, J. T., Bennett, L. M., Gadlin, H., & Patrick, K. (2013). The team science toolkit: enhancing research collaboration through online knowledge sharing. American Journal of Preventive Medicine, 45(6), 787–789.

    Article  Google Scholar 

  • Wang, P., & Liu, M. (2008). Supporting online knowledge sharing with an open-source tool in a graduate level course. Paper presented at the World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education.

  • Wang, G. A., Wang, H. J., Li, J., Abrahams, A. S., & Fan, W. (2014a). An analytical framework for understanding knowledge-sharing processes in online Q&A communities. ACM Transactions on Management Information Systems (TMIS), 5(4), 18.

    Google Scholar 

  • Wang, G.A., Wang, H.J., Li, J., & Fan, W. (2014). Mining knowledge sharing processes in online discussion forums. Paper presented at the System Sciences (HICSS), 2014 47th Hawaii International Conference on.

  • Wang, J., Song, Y., Jin, M., & Ren, P. (2014c). Empirical research on knowledge sharing factors in travel online community. Pakistan Journal Statistic, 30(5), 815–826.

    Google Scholar 

  • Wang, G.A., Liu, X., Wang, J., Zhang, M., & Fan, W. (2015). Examining micro-level knowledge sharing discussions in online communities. Information Systems Frontiers, 1–12.

  • Wei, C.-P., Lin, W.-B., Chen, H.-C., An, W.-Y., & Yeh, W.-C. (2015). Finding experts in online forums for enhancing knowledge sharing and accessibility. Computers in Human Behavior, 51, 325–335.

    Article  Google Scholar 

  • Wende, E., & Haghirian, P. (2009). Knowledge sharing in online communities.

  • Whitworth, E., & Biddle, R. (2005). Share and enjoy! Patterns for successful knowledge sharing in large online communities.

  • Williams, R. L., & Bukowitz, W. R. (1999). The knowledge management field book. London: FT Management.

    Google Scholar 

  • Wu, C.-C. (2010). A study on the relationship of attitude toward online professional development and knowledge sharing among civil servant-A case study of Examination Yuan and its Affiliates.

  • Yang, J. (2015). Effect of internal marketing on knowledge sharing and organisational effectiveness in the hotel industry. Total Quality Management & Business Excellence, 26(1–2), 76–92.

  • Yang, H.-L., & Lai, C.-Y. (2011). Understanding knowledge-sharing behaviour in Wikipedia. Behaviour & Information Technology, 30(1), 131–142.

    Article  Google Scholar 

  • Yang, J., & Shim, J. (2009). Adoption factors of online knowledge sharing service in the Era of Web 2.0. AMCIS 2009 Proceedings, 588.

  • Yang, J., Wei, X., Ackerman, M.S., & Adamic, L.A. (2010). Activity lifespan: An analysis of user survival patterns in online knowledge sharing communities. Paper presented at the ICWSM.

  • Yeh, Y.-C., Yeh, Y.-l., & Chen, Y.-H. (2012). From knowledge sharing to knowledge creation: a blended knowledge-management model for improving university students’ creativity. Thinking Skills and Creativity, 7(3), 245–257.

    Article  Google Scholar 

  • Young, M.-L., & Tseng, F.-C. (2008). Interplay between physical and virtual settings for online interpersonal trust formation in knowledge-sharing practice. CyberPsychology & Behavior, 11(1), 55–64.

    Article  Google Scholar 

  • Yu, Y. (2012). Knowledge sharing and global collaboration on online knowledge exchange platforms: City University of New York.

  • Yunduan, F. (2011). Sharing tacit knowledge in online learning communities: obstacles and solutions. Distance Education in China, 3, 009.

    Google Scholar 

  • Zach, L., & Agosto, D. E. (2009). Using the online learning environment to develop real-life collaboration and knowledge-sharing skills: a theoretical discussion and framework for online course design. MERLOT Journal of Online Learning and Teaching, 5(4), 590–599.

    Google Scholar 

  • Zhang, Y., & Hiltz, S.R. (2003). Factors that influence online relationship development in a knowledge sharing community. AMCIS 2003 Proceedings, 53.

  • Zhang, X., de Pablos, P. O., Wang, X., Wang, W., Sun, Y., & She, J. (2014). Understanding the users’ continuous adoption of 3D social virtual world in China: a comparative case study. Computers in Human Behavior, 35, 578–585.

  • Zhang, X., De Pablos, P. O., & Zhou, Z. (2013). Effect of knowledge sharing visibility on incentive-based relationship in electronic knowledge management systems: an empirical investigation. Computers in Human Behavior, 29(2), 307–313.

  • Zheng, Z.-l., Zhang, Q.-P., & Wang, B. (2014). Research on model of online knowledge sharing for CoPS R&D team based on WeChat platform. Paper presented at the Management Science & Engineering (ICMSE), 2014 International Conference on.

  • Zhimin, Z., Jiangle, Z., & Yiping, X. (2014). How do introversion-extraversion personality traits influence knowledge sharing behavior in online brand communities: the mediation of network centrality and reciprocity norm. Nankai Business Review, 3, 003.

    Google Scholar 

  • Zhou, J.-J., & Zuo, M.-Y. (2012). Research on the relationship among the online/offline interaction, group differentiation and knowledge sharing: an empirical analysis based on virtual community. Chinese Journal of Management Science, 6, 024.

    Google Scholar 

  • Zhou, Z., Fang, Y., Vogel, D. R., Jin, X.-L., & Zhang, X. (2012). Attracted to or locked in? Predicting continuance intention in social virtual world services. Journal of Management Information Systems, 29(1), 273–306.

  • Zhu, B., Gao, Q., & Nohdurft, E. (2014). A cross-cultural comparison on contributors’ motivations to online knowledge sharing: Chinese vs. Germans cross-cultural design (pp. 597–605): Springer

Download references

Author information

Authors and Affiliations

  1. Young Researchers and Elite Club, Tabriz Branch, Islamic Azad University, Tabriz, Iran

    Yeganeh Charband & Nima Jafari Navimipour

Authors
  1. Yeganeh Charband
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Nima Jafari Navimipour
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Nima Jafari Navimipour.

Appendices

Appendix 1

1.1 Basic concepts

This section introduces the basic concepts and related terminologies that used in the paper. In this regard, the following concepts and terminologies are explained:

  • Creativity: creativity is the making of new and useful ideas in any domain and is a phenomenon by which a new and valuable thing such as an idea is formed.

  • Innovation: innovation is the successful execution of creative ideas within an organization (Yeh et al. 2012). It can be viewed as the application of better solutions to meet new requirements, inarticulate needs, or existing market needs (Lubart and Mouchiroud 2003).

  • Institutional orientation: institutional orientation means the ones which are formal through rules or laws, or informal through certain cultural expectations between supply chain members (Cheng and Fu 2013).

  • Knowledge: Knowledge is a familiarity, awareness, or understanding of someone or something, such as information, facts, descriptions, or skills, which is acquired through experience or education by perceiving, discovering, or learning. Besides, it is gained via experience, communication or inference as accumulated information (Pi et al. 2013). Knowledge can refer to theoretical or practical understanding of a subject where it can be implicit or explicit (Dictionaries 2010).

  • Knowledge sharing: knowledge sharing means that an individual, team, and organization share the knowledge with other members of the governing body in the form of activities through the various ways (Qun and Xiaocheng 2012). Also, it is an activity through which knowledge are exchanged between people, allies, families, communities, or organizations (Gupta et al. 2004; Williams and Bukowitz 1999).

  • Knowledge management: knowledge management is getting the knowledge about customers, constantly improving it and sharing it through those parts of the organization, which need the knowledge to use it (Sulaiman et al. 2011). It adverts to a multi-disciplined approach to accomplish the organizational objectives by creating the best usage of knowledge (Radford et al. 1968).

  • Supply chain: supply chain encompasses the steps it takes to get a good or service from the supplier to the customer (Gould 2004).

  • Wikipedia: Wikipedia is a free online knowledge database that allows people to search, compose, and edit contents according to some basic rules, and absorb knowledge through the knowledge sharing process (Sie et al. 2009).

Appendix 2

Table 4 The abbreviation is the used terms in the paper
Full size table

Appendix 3

Table 5 The reviewed articles in section 3
Full size table

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Charband, Y., Jafari Navimipour, N. Online knowledge sharing mechanisms: a systematic review of the state of the art literature and recommendations for future research. Inf Syst Front 18, 1131–1151 (2016). https://doi.org/10.1007/s10796-016-9628-z

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10796-016-9628-z

Keywords

Search

Navigation