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The Buyer–Supplier Relationship: An Integrative Model of Ethics and Trust

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Abstract

The buyer–supplier relationship is the nexus of the economic partnership of many commercial transactions and is founded upon the reciprocal trust of the two parties that participate in this economic exchange. In this article, we identify how six ethical elements play a key role in framing the buyer–supplier relationship, incorporating a model articulated by Hosmer (The ethics of management, McGraw-Hill, New York, 2008). We explain how trust is a behavior, the relinquishing of personal control in the expectant hope that the other party will honor the duties of a psychological contract. Presenting information about six factors of organizational trustworthiness, we offer insights about the relationship between ethics and trust in the buyer–supplier relationship.

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Gullett, J., Do, L., Canuto-Carranco, M. et al. The Buyer–Supplier Relationship: An Integrative Model of Ethics and Trust. J Bus Ethics 90 (Suppl 3), 329–341 (2009). https://doi.org/10.1007/s10551-010-0430-4

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