Skip to main content
Log in

Affording inclusive dyslexia-friendly online text reading

  • Long Paper
  • Published:
Universal Access in the Information Society Aims and scope Submit manuscript

Abstract

To date, guidelines for designing inclusive dyslexia-friendly online learning environments, which take into consideration both learners with and without dyslexia, are still scarce. As web text is one of the extensively used elements in online learning, this study aims to derive practical guidelines on this aspect by exploring the experience of learners with dyslexia and learners without dyslexia when using different online reading affordances. The study employed a within-subjects qualitative study and key patterns that emerged from the data collected via observations and interviews were interpreted based on two important aspects of learning experience, which were perceived learning and engagement. The study reveals that (1) the direct application of Printed Text on the web should be carefully considered, (2) existing web accessibility guidelines (limit to guidelines examined in this study) are appropriate and (3) the use of a Screen Reader for online reading should not be made compulsory and be available as an option instead. The comparison between the experience of learners with and without dyslexia in this study has yielded insights into affordances that are perceived positively by both groups of learners. As learners with dyslexia form a significant minority of the online learning population, the inclusive dyslexia-friendly guidelines derived from this study would better inform the future implementation of online reading affordances that acknowledge differences and similarities between online learners.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2
Fig. 3

Similar content being viewed by others

References

  1. Al-Wabil, A., Zaphiris, P., Wilson, S.: Web navigation for individuals with dyslexia: an exploratory study. In: Universal Acess in Human Computer Interaction. Coping with Diversity, pp. 593–602. Springer Berlin Heidelberg (2007)

  2. Anderson-Inman, L., Horney, M.A.: Assistive technology through text transformations. Read. Res. Q. 42, 153–160 (2007)

    Article  Google Scholar 

  3. Appleton, J.J., Christenson, S.L., Kim, D., Reschly, A.L.: Measuring cognitive and psychological engagement: validation of the Student Engagement Instrument. J. Sch. Psychol. 44(5), 427–445 (2006)

    Article  Google Scholar 

  4. Atkinson, C., Mayer, R. E.: Five ways to reduce PowerPoint overload. Creat. Commons (2004)

  5. Balajthy, E.: Text-to-speech software for helping struggling readers. Read. Online 8(4), 1–9 (2005)

    Google Scholar 

  6. Baxter, P., Jack, S.: Qualitative case study methodology: study design and implementation for novice researchers. Qual. Rep. 13(4), 544–559 (2008)

    Google Scholar 

  7. Beacham, N.: Dyslexia-friendly computer-based learning materials. Access All Areas Disabil. Technol. Learn, 73 (2002)

  8. Beacham, N.A., Alty, J.L.: An investigation into the effects that digital media can have on the learning outcomes of individuals who have dyslexia. Comput. Educ. 47(1), 74–93 (2006)

    Article  Google Scholar 

  9. Bevan, N.: Usability issues in web site design. HCI 2, 803–806 (1997)

    Google Scholar 

  10. Bigham, J. P., Prince, C. M., Ladner, R. E.: WebAnywhere: a screen reader on-the-go. In: Proceedings of the 2008 International Cross-Disciplinary Conference on Web Accessibility (W4A), pp. 73–82. ACM (2008)

  11. Bnonn, D. T.: 16 Pixels: For body copy. Anything less is a costly mistake. http://www.smashingmagazine.com/2011/10/16-pixels-body-copy-anything-less-costly-mistake/ (2011)

  12. Bransford, D., Brown, A., Cocking, R.: How People Learn: Brain, Mind, Experience and School. National Academy Press, Washington, DC (1999)

    Google Scholar 

  13. Boud, D., Cohen, R., Walker, D.: Using Experience for Learning. Society for Research into Higher Education, Buckingham (1993)

    Google Scholar 

  14. Bradford, J.: Designing Web Pages for Dyslexic Readers. http://www.dyslexia-parent.com/mag35.html (2010)

  15. British Dyslexia Association.: Dyslexia Style Guide. http://www.bdadyslexia.org.uk/about-dyslexia/further-information/dyslexia-style-guide.html. (2005)

  16. British Dyslexia Association.: Dyslexia Style Guide. http://www.bdadyslexia.org.uk/about-dyslexia/further-information/dyslexia-style-guide.html (n.d.)

  17. Chaparro, B.S., Shaikh, A.D., Baker, J.R.: Reading online text with a poor layout: is performance worse. Usability News 7(1), 1–4 (2005)

    Google Scholar 

  18. Chaparro, B., Baker, J.R., Shaikh, A.D., Hull, S., Brady, L.: Reading online text: a comparison of four whitespace layouts. Usability News 6(2), 1–7 (2004)

    Google Scholar 

  19. Chen, C.J., Keong, M.W.Y., Teh, C.S., Chuah, K.M.: Learners with Dyslexia: exploring their experiences with different online reading affordances. Themes Sci. Technol. Educ. 8(1), 63–79 (2015)

    Google Scholar 

  20. Chen, C.J., Keong, M.W., Teh, C.S., Chuah, K.M.: Web text reading: what satisfy both dyslexic and normal learners? J. Comput. Educ. 3(1), 47–58 (2015)

    Article  Google Scholar 

  21. Claxton, C. S., Murrell, P. H.: Learning Styles. George Washington University (ERIC), Washington, DC (1987)

  22. Coffield, F.J., Moseley, D.V., Hall, E., Ecclestone, K.: Learning Styles and Pedagogy in Post-16 Learning: A Systematic and Critical Review. The Learning and Skills Research Centre, London (2004)

    Google Scholar 

  23. de Santana, V. F., de Oliveira, R., Almeida, L. D. A., Baranauskas, M. C. C.: Web accessibility and people with dyslexia: a survey on techniques and guidelines. In: Proceedings of the International Cross-Disciplinary Conference on Web Accessibility, p. 35. ACM (2012)

  24. Dickinson, A., Gregor, P., Newell, A. F.: Ongoing investigation of the ways in which some of the problems encountered by some dyslexics can be alleviated using computer techniques. In: Proceedings of the Fifth International ACM Conference on Assistive Technologies, pp. 97–103. ACM (2002)

  25. Dixon, M.: Comparative study of disabled vs. non-disabled evaluators in user-testing: dyslexia and first year students learning computer programming. In: Universal Access in Human Computer Interaction. Coping with Diversity, pp. 647–656 (2007)

  26. Dowhower, S.L.: Effects of repeated reading on second-grade transitional readers’ fluency and comprehension. Read. Res. Q. 4, 389–406 (1987)

    Article  Google Scholar 

  27. Driscoll, M.: How People Learn. ERIC Clearinghouse on Information and Technology Syracuse, New York. http://www.ericdigests.org/2003-3/learn.htm (2002)

  28. Dyslexia Association of Ireland.: Making Information Accessible: Dyslexia-Friendly Style Guide. http://www.dyslexia.ie/information/computers-and-technology/making-information-accessible-dyslexia-friendly-style-guide/ (n.d)

  29. Dyson, M.C.: How physical text layout affects reading from screen. Behav. Inf. Technol. 23(6), 377–393 (2004)

    Article  Google Scholar 

  30. Dyson, M.C., Haselgrove, M.: The influence of reading speed and line length on the effectiveness of reading from screen. Int. J. Hum. Comput. Stud. 54(4), 585–612 (2001)

    Article  Google Scholar 

  31. Elkind, J.: Computer reading machines for poor readers. Perspectives 24(2), 9–13 (1998)

    Google Scholar 

  32. Elkind, J., Cohen, K., Murray, C.: Using computer-based readers to improve reading comprehension of students with dyslexia. Ann. Dyslexia 43(1), 238–259 (1993)

    Article  Google Scholar 

  33. Evett, L., Brown, D.: Text formats and web design for visually impaired and dyslexic readers—clear Text for All. Interact. Comput. 17(4), 453–472 (2005)

    Article  Google Scholar 

  34. Fidler, R., Everatt, J.: Reading comprehension in adult students with dyslexia. In: Supporting Dyslexic Adults in Higher Education and the Workplace, 91 (2012)

  35. Fleming, N.D.: Teaching and Learning Styles: VARK Strategies. N.D. Fleming, Christchurch (2001)

    Google Scholar 

  36. Fredericks, J.A., Blumenfeld, P.C., Paris, A.H.: School engagement: potential of the concept, state of the evidence. Rev. Educ. Res. 74, 59–109 (2004)

    Article  Google Scholar 

  37. Freire, A.P., Petrie, H., Power, C.: Empirical results from an evaluation of the accessibility of websites by dyslexic users. In: Proceedings of the Workshop on Accessible Design in the Digital World. Lisboa, Portugal: CEUR-WS. org, pp. 41–53 (2011)

  38. Gay, L.R., Airasian, P.: Educational Research. Merrill, Upper Saddle River (2003)

    Google Scholar 

  39. Gregor, P., Newell, A.F.: An empirical investigation of ways in which some of the problems encountered by some dyslexics may be alleviated using computer techniques. Proceedings of the fourth international ACM conference on Assistive technologies, ASSETS 2000, pp. 85–91. ACM, New York (2000)

    Chapter  Google Scholar 

  40. Gregor, P., Dickinson, A., Macaffer, A., Andreasen, P.: SeeWord—a personal word processing environment for dyslexic computer users. Br. J. Educ.Technol. 34(3), 341–355 (2003)

    Article  Google Scholar 

  41. Griffin, M.A., Parker, S.K., Neal, A.: Is behavioral engagement a distinct and useful construct? Ind. Organ. Psychol. 1(1), 48–51 (2008)

    Article  Google Scholar 

  42. Gupta, B.L.: Management Competency Based Learning. Concept Publishing Company, Bhopal (2007)

    Google Scholar 

  43. Handelsman, M.M., Briggs, W.L., Sullivan, N., Towler, A.: A measure of college student course engagement. J. Educ. Res 98, 184–191 (2005)

    Article  Google Scholar 

  44. International Organization for Standardization.: Ergonomics of Human-System Interaction. Part 151: Guidance on World Wide Web user interfaces. International standard ISO 9241-151, Switzerland (2008)

  45. Jeanes, R., Busby, A., Martin, J., Lewis, E., Stevenson, N., Pointon, D., Wilkins, A.: Prolonged use of colored overlays for classroom reading. Br. J. Psychol. 88, 541–548 (1997)

    Article  Google Scholar 

  46. Jimerson, S.R., Campos, E., Greif, J.L.: Toward and understanding of definitions and measures of school engagement and related terms. Calif. Sch. Psychol. 8, 7–27 (2003)

    Article  Google Scholar 

  47. Joanisse, M.F., Manis, F.R., Keating, P., Seidenberg, M.S.: Language deficits in dyslexic children: speech perception, phonology, and morphology. J. Exp. Child Psychol. 77(1), 30–60 (2000)

    Article  Google Scholar 

  48. Koohang, A., Durante, A.: Learners’ perceptions toward the web-based distance learning activities/assignments portion of an undergraduate hybrid instructional model. J. Inf. Technol. Educ. Res. 2(1), 105–113 (2003)

    Google Scholar 

  49. Koon, J., Murray, H.G.: Using multiple outcomes to validate student ratings of overall teacher effectiveness. J. Higher Educ. 66(1), 61–81 (1995)

    Article  Google Scholar 

  50. Kurniawan, S., Conroy, G.: Comparing Comprehension Speed and Accuracy of Online Information in Students with and Without Dyslexia, pp. 257–270. Advances in Universal Web Design and Evaluation, Research, Trends and Opportunities, Idea Group Publishing, Hershey, PA (2006)

    Google Scholar 

  51. Laasonen, M., Virsu, V., Oinonen, S., Sandbacka, M., Salakari, A.: Phonological and sensory short-term memory are correlates and both affected in developmental dyslexia. Read. Writ. 25(9), 2247–2273 (2012)

    Article  Google Scholar 

  52. Lange, A.A., McPhillips, M., Mulhern, G., Wylie, J.: Assistive software tools for secondary-level students with literacy difficulties. J. Special Educ. Technol. 21(3), 13–22 (2006)

    Article  Google Scholar 

  53. Leite, W.L., Svinicki, M., Shi, Y.: Attempted validation of the scores of the VARK: learning styles inventory with multitrait–multimethod confirmatory factor analysis models. Educ. Psychol. Measur. 70(2), 323–339 (2010)

    Article  Google Scholar 

  54. Ludwig, K.U., Roeske, D., Herms, S., Schumacher, J., Warnke, A., Plume, E., Hoffmann, P.: Variation in GRIN2B contributes to weak performance in verbal short-term memory in children with dyslexia. Am. J. Med. Genet. B Neuropsychiatr. Genet. 153(2), 503–511 (2010)

    Article  Google Scholar 

  55. McCarthy, J.E., Swierenga, S.J.: What we know about dyslexia and Web accessibility: a research review. Univ. Access Inf. Soc. 9, 147–152 (2010)

    Article  Google Scholar 

  56. McKnight, L., Davies, C.: Current perspectives on assistive learning technologies—2012 review of research and challenges within the field. Kellogg College Centre for Research into Assistive Learning Technologies (2012)

  57. Meyer, N.K., Bouck, E.C.: The impact of text-to-speech on expository reading for adolescents with LD. J. Special Educ. Technol. 29(1), 21–33 (2014)

    Article  Google Scholar 

  58. Miller, R.L., Rycek, R.F., Fritson, K.: The effects of high impact learning experiences on student engagement. Procedia Soc. Behav. Sci 15, 53–59 (2011)

    Article  Google Scholar 

  59. Morkes, J., Nielsen, J.: Concise, scannable, and objective: how to write for the Web. Useit. com (1997)

  60. Nielsen, J.: Usability 101: Introduction to usability. http://didattica.uniroma2.it (2003)

  61. O’Shea, L.J., Sindelar, P.T., O’Shea, D.J.: The effects of repeated readings and attentional cues on reading fluency and comprehension. J. Lit. Res. 17(2), 129–142 (1985)

    Google Scholar 

  62. Pace, C.R.: The Undergraduates: A Report of Their Activities and Progress in College in the 1980s. Center for the Study of Evaluation, University of California, Los Angeles, Los Angeles (1990)

    Google Scholar 

  63. Paivio, A.: Mental Representations: A Dual Coding Approach. Oxford University Press, Oxford (1990)

    Book  Google Scholar 

  64. Pedley, M.: Designing-for-dyslexics-part-3-of-3. http://accessites.org/site/2006/11/designing-for-dyslexics-part-3-of-3 (2006)

  65. Perez, T.M., Majerus, S., Mahot, A., Poncelet, M.: Evidence for a specific impairment of serial order short-term memory in dyslexic children. Dyslexia 18(2), 94–109 (2012)

    Article  Google Scholar 

  66. Petrie, H.L., Weber, G., Fisher, W.: Personalization, interaction, and navigation in rich multimedia documents for print-disabled users. IBM Syst. J. 44(3), 629–635 (2005)

    Article  Google Scholar 

  67. Ramus, F., Marshall, C.R., Rosen, S., van der Lely, H.K.: Phonological deficits in specific language impairment and developmental dyslexia: towards a multidimensional model. Brain 136(2), 630–645 (2013)

    Article  Google Scholar 

  68. Raskind, M. H., Stanberry, K.: Assistive technology for kids with LD: an overview. Retrieved 21 November 2011. http://www.disabilityrightsca.org/pubs/Assistive_Technology_Parents_Guide.pdf (2006)

  69. Reading, C.: Recognising and measuring engagement in ICT-rich learning environments. In: Australian Computers in Education Conference, Vol. 1 (2008)

  70. Reeve, J., Jang, H., Carrell, D., Jeon, S., Barch, J.: Enhancing students’ engagement by increasing teachers’ autonomy support. Mot. Emot. 28(2), 147–169 (2004)

    Article  Google Scholar 

  71. Rello, L., Baeza-Yates, R.: Optimal colors to improve readability for people with dyslexia. In: Text Customization for Readability Online Symposium (2012)

  72. Rello, L., Baeza-Yates, R.: Evaluation of DysWebxia: a reading app designed for people with dyslexia. In: Proceedings of the 11th Web for All Conference, p. 10. ACM (2014)

  73. Rello, L., Kanvinde, G., Baeza-Yates, R.: Layout guidelines for web text and a web service to improve accessibility for dyslexics. In: Proceedings of the International Cross-Disciplinary Conference on Web Accessibility, p. 36. ACM (2012)

  74. Rello, L., Pielot, M., Marcos, M. C., Carlini, R.: Size matters (spacing not): 18 points for a dyslexic-friendly Wikipedia. In: Proceedings of the 10th International Cross-Disciplinary Conference on Web Accessibility, p. 17. ACM (2013)

  75. Rello, L., Saggion, H., Baeza-Yates, R.: Keyword Highlighting Improves Comprehension for People with Dyslexia. In: Proceedings of the 3rd Workshop on Predicting and Improving Text Readability for Target Reader Populations (PITR)@ EACL, pp. 30–37 (2014)

  76. Reschly, A., Appleton, J.: Student Engagement. [Powerpoint presentation]. Athens: University of Georgia (n.d)

  77. Roberts, K., Takahashi, K., Park, H., Stodden, R.: Supporting struggling readers in secondary school science classes. Teach. Except. Child. 44(6), 40–48 (2012)

    Article  Google Scholar 

  78. Rotgans, J., Schmidt, H.G.: Cognitive engagement in the problem-based learning classroom. Adv. Health Sci. Found. 16(4), 465–479 (2011)

    Article  Google Scholar 

  79. Rovai, A.P., Wighting, M.J., Baker, J.D., Grooms, L.D.: Development of an instrument to measure perceived cognitive, affective, and psychomotor learning in traditional and virtual classroom higher education settings. Internet High. Educ. 12(1), 7–13 (2009)

    Article  Google Scholar 

  80. Schneps, M.H., Thomson, J.M., Chen, C., Sonnert, G., Pomplun, M.: E-readers are more effective than paper for some with dyslexia. PLoS ONE 8(9), e75634 (2013)

    Article  Google Scholar 

  81. Sloan, D.: Creating accessible e-learning content. In: L. Phipps, A. Sutherland, J. Seale (Eds.), Access All Areas: Disability, Technology and Learning, pp. 35–41. http://www.engsc.ac.uk/assets/documents/AAA.pdf#page=44 (2002)

  82. Snowling, M.J.: Changing concepts of dyslexia: nature, treatment and co-morbidity. J. Child Psychol. Psychiatry 48, 609–618 (2009)

    Article  Google Scholar 

  83. Sorrell, C.A., Bell, S.M., McCallum, R.S.: Reading rate and comprehension as a function of computerized versus traditional presentation mode: a preliminary study. J. Special Educ. Technol. 22(1), 1 (2007)

    Article  Google Scholar 

  84. Stein, J.F., Richardson, A.J., Fowler, M.S.: Monocular occlusion can improve binocular Printed Text and reading in dyslexics. Brain 123(1), 164–170 (2000)

    Article  Google Scholar 

  85. Sweller, J.: Cognitive load theory, learning difficulty, and instructional design. Learn Instr. 4(4), 295–312 (1994)

    Article  Google Scholar 

  86. Sweller, J., Van Merrienboer, J.J., Paas, F.G.: Cognitive architecture and instructional design. Educ. Psychol. Rev. 10(3), 251–296 (1998)

    Article  Google Scholar 

  87. The International Dyslexia Association.: Dyslexia Basics. http://www.interdys.org/ewebeditpro5/upload/DyslexiaBasicsREVMay2012.pdf (2012)

  88. Topac, V.: The development of a text customization tool for existing web sites. In: Text Customization for Readability Symposium (2012)

  89. Trecy, M.P., Steve, M., Martine, P.: Impaired short-term memory for order in adults with dyslexia. Res. Dev. Disabil. 34(7), 2211–2223 (2013)

    Article  Google Scholar 

  90. U.S. Department of Health & Human Services.: Research-Based Web Design and Usability Guidelines. http://guidelines.usability.gov/ (2014)

  91. Vassallo, S.: Enabling the Internet for People with Dyslexia. http://www.ebility.com/articles/dyslexia.php (2003)

  92. Vidyasagar, T.R., Pammer, K.: Dyslexia: a deficit in visuo-spatial attention, not in phonological processing. Trends Cognit. Sci. 14(2), 57–63 (2010)

    Article  Google Scholar 

  93. Wighting, M.: Measuring sense of community and perceived learning among alternative licensure candidates. J. Nat. Assoc. Altern. Certif. 6(1), 4–12 (2011)

    Google Scholar 

  94. Wu, D., Hiltz, S.R.: Online discussions and perceived learning. In: AMCIS 2003 Proceedings, 86 (2003)

  95. Zarach, V.: Ten Guidelines for Improving Accessibility for People with Dyslexia. http://wiki.cetis.ac.uk (2002)

Download references

Acknowledgements

The authors acknowledge the financial support rendered by Universiti Malaysia Sarawak through Fundamental Research Grant Scheme, Ministry of Education, Malaysia, Grant No. FRGS/06(20)/847/2012(87).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Chwen Jen Chen.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Chen, C.J., Keong, M.W.Y. Affording inclusive dyslexia-friendly online text reading. Univ Access Inf Soc 16, 951–965 (2017). https://doi.org/10.1007/s10209-016-0501-0

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10209-016-0501-0

Keywords

Navigation