Electronic Markets

, Volume 23, Issue 4, pp 295–306

Procurement maturity and IT-alignment models: overview and a case study

  • Johan Versendaal
  • Marjan van den Akker
  • Xiaochun Xing
  • Bastiaan de Bevere
Special Theme

DOI: 10.1007/s12525-013-0130-x

Cite this article as:
Versendaal, J., van den Akker, M., Xing, X. et al. Electron Markets (2013) 23: 295. doi:10.1007/s12525-013-0130-x


More and more firms urge their procurement departments to optimize their processes and leverage IT in order to reduce costs, increase quality and sustainability of received products and services, and shorten delivery times. Already in the nineties of the previous century Henderson and Venkatraman (IBM Systems Journal 32(1):4–16, 1993) identified business/IT-alignment as a key to organizational performance. Many maturity and IT-alignment models have since been developed, yet, specific procurement maturity models, including business/IT-alignment principles, are scarce. The aim of this paper is to provide an overview of procurement maturity models that include IT-alignment. We start with a presentation of business/IT-alignment principles, detailing dimensions (areas of concern) for alignment, specifically for the procurement domain. Subsequently, maturity principles are discussed, resulting in maturity levels for the procurement domain. Finally, an in depth study of a specialized procurement model for the construction industry is presented, in which simulation techniques for testing are successfully applied. The discussed models and application justify a business/IT-alignment approach for procurement departments.


Procurement Purchasing Maturity Business/IT-Alignment 



Copyright information

© Institute of Information Management, University of St. Gallen 2013

Authors and Affiliations

  • Johan Versendaal
    • 1
  • Marjan van den Akker
    • 2
  • Xiaochun Xing
    • 3
  • Bastiaan de Bevere
    • 4
  1. 1.HU University of Applied SciencesUtrechtNetherlands
  2. 2.Utrecht UniversityUtrechtNetherlands
  3. 3.Swets Information ServicesLisseNetherlands
  4. 4.Information Department at Ballast NedamUtrechtNetherlands

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