Service Oriented Computing and Applications

, Volume 4, Issue 3, pp 191–201

A flexible, object-centric approach for business process modelling


    • Queensland University of Technology
  • Marlon Dumas
    • University of Tartu
  • Arthur H. M. ter Hofstede
    • Queensland University of Technology
  • Adrian Iordachescu
    • FlowConnect Pty Ltd
Special Issue Paper

DOI: 10.1007/s11761-010-0065-4

Cite this article as:
Redding, G., Dumas, M., ter Hofstede, A.H.M. et al. SOCA (2010) 4: 191. doi:10.1007/s11761-010-0065-4


Mainstream business process modelling techniques often promote a design paradigm wherein the activities that may be performed within a case, together with their usual execution order, form the backbone on top of which other aspects are anchored. This Fordist paradigm, while effective in standardised and production-oriented domains, breaks when confronted with processes in which case-by-case variations and exceptions are the norm. We contend that the effective design of flexible processes calls for a substantially different modelling paradigm. Motivated by requirements from the human services domain, we explore the hypothesis that a framework consisting of a small set of coordination concepts, combined with established object-oriented modelling principles, provides a suitable foundation for designing highly flexible processes. Several human service delivery processes have been designed using this framework, and the resulting models have been used to realise a system to support these processes in a pilot environment.


Object-centricObject-orientedProcess modellingFlexible workflow

Copyright information

© Springer-Verlag London Limited 2010