TOP

, Volume 22, Issue 2, pp 469–488

Strategic interactions in service supply chain with horizontal competition

Original Paper

DOI: 10.1007/s11750-012-0265-5

Cite this article as:
Tang, X.T., Fang, S.J. & Cheng, F. TOP (2014) 22: 469. doi:10.1007/s11750-012-0265-5

Abstract

We analyze strategic interaction issues that arise in service supply chain, such as consulting, service outsourcing, and travel service. To capture strategic interactions in service supply chain, we study a case where there are two service vendors providing competing service products and selling them through a common Service Integrator. In particular, we derive and compare equilibrium solutions (e.g. service prices, wholesale prices, service volumes) for the service supply chain under three different scenarios. We then study the effect of key parameters in the model upon the equilibrium solution using sensitivity analysis, and discuss our results along with a numerical experiment. Finally, future research direction is pointed out.

Keywords

Service supply chainService vendorService integratorStrategic interactionCompetition

Mathematics Subject Classification

91A80

Copyright information

© Sociedad de Estadística e Investigación Operativa 2012

Authors and Affiliations

  1. 1.School of ManagementUniversity of Science and Technology of ChinaHefeiP.R. China
  2. 2.Anhui Academy of GovernanceHefeiP.R. China
  3. 3.China Ceprei LaboratoryMinistry of Industry and Information TechnologyBeijingP.R. China