Service-dominant logic: continuing the evolution
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- Vargo, S.L. & Lusch, R.F. J. of the Acad. Mark. Sci. (2008) 36: 1. doi:10.1007/s11747-007-0069-6
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Since the introductory article for what has become known as the “service-dominant (S-D) logic of marketing,” “Evolving to a New Dominant Logic for Marketing,” was published in the Journal of Marketing (Vargo, S. L., & Lusch, R. F. (2004a)), there has been considerable discussion and elaboration of its specifics. This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP. Directions for future work are also discussed.