REFERENCES
Yancy WS Jr, Macpherson DS, Hanusa BH, Switzer GE, Arnold RM, Buranosky RA, Kapoor WN. Patient satisfaction in resident and attending ambulatory care clinics. J Gen Intern Med. 2001;16(11):755–62.
Peccoralo LA, Tackett S, Ward L, Federman A, Helenius I, Christmas C, Thomas DC. Resident satisfaction with continuity clinic and career choice in general internal medicine. J Gen Intern Med. 2013;28(8):1020–7.
Nadkarni M, Reddy S, Bates CK, Fosburgh B, Babbott S, Holmboe E. Ambulatory-based education in internal medicine: current organization and implications for transformation. Results of a national survey of resident continuity clinic directors. J Gen Intern Med. 2011;26(1):16–20.
Gawande A. The Hot Spotters. The New Yorker. Accessed 3/2014. http://www.newyorker.com/reporting/2011/01/24/110124fa_fact_gawande?printable=true¤tPage=all.
Health Care Innovation Award Project Profiles. Centers for Medicare and Medicaid Services. Accessed 3/2014. http://innovation.cms.gov/Files/x/HCIA-Project-Profiles.pdf.
Acknowledgements
We acknowledge the Johns Hopkins Bayview Internal Medicine Residency Program for supporting resident involvement in BPC and the Osler Center for Clinical Excellence at Johns Hopkins for its institutional grant. We acknowledge Dr. Scott Berkowitz for his efforts to include residents in JCHiP planning. We further acknowledge Drs. Justin Elfrey, Ryan Childers, Huy Do, and Lauren Graham for their leadership in implementing the BPC project and Dr. Randy Barker for his mentorship and inspiration. We have presented an overview of the intervention, and subsequently its outcomes on resident education, as oral presentations during the Society of General Internal Medicine Annual Meetings in 2012 and 2013, respectively.
Funding Sources
Institutional grant awarded from the Osler Center for Clinical Excellence at Johns Hopkins.
Conflict of Interest
The authors declare that they do not have a conflict of interest.
Author information
Authors and Affiliations
Corresponding author
Additional information
Affiliated with Johns Hopkins Bayview June 2009–June 2013 during the events in this manuscript.
Rights and permissions
About this article
Cite this article
Dattalo, M., Nothelle, S., Tackett, S. et al. Frontline Account: Targeting Hot Spotters in an Internal Medicine Residency Clinic. J GEN INTERN MED 29, 1305–1307 (2014). https://doi.org/10.1007/s11606-014-2861-6
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11606-014-2861-6