Capsule Commentary on Schickedanz et al.: Access, Interest, and Attitudes Toward Electronic Communication for Health Care Among Patients in the Medical Safety Net
- Kim S. Kimminau PhD
- … show all 1 hide
Understanding and testing whether emerging technologies can improve provider–patient communications is important. The acceptability and use of these technologies/tools in vulnerable populations is particularly vital, as it could help reduce disparities in health and healthcare access. Schickendanz et al.1 examined the use of electronic communications in six San Francisco public health department clinics. They found that 55 % of safety net patients routinely used email and text messaging, and 87 % had a strong interest in using it for health matters. At the time of the study, only 17 % reported informal use of email with providers, and none of the clinics had secure communication portals. Patients believed it could improve clinic efficiency and communication with their providers, though they were concerned about creating additional work for busy clinicians and felt that some health issues could not be dealt with by email. Younger patients and those with higher income and education were ...
- Schickedanz A, Huang D, Lopez A, et al. Access, interest, and attitudes toward electronic communication for health care among patients in the medical safety net. J Gen Intern Med. 2013. doi:10.1007/s11606-012-2329-5.
- Saidinejad M, Teach SJ, Chamberlain JM. Internet access and electronic communication among families in an urban pediatric emergency department. Pediatr Emerg Care. 2012;28(6):553–557. CrossRef
- Sawmynaden P, Atherton H, Majeed A, Car J. Email for the provision of information on disease prevention and health promotion. Cochrane Database Syst Rev. 2012; Issue 11. Art. No.: CD007982. doi:10.1002/14651858.CD007982.pub2.
- Ancker JS, Edwards AM, Miller MC, Kaushal R. Consumer perceptions of electronic health information exchange. Am J Prev Med. 2012;43(1):76–80. CrossRef
- Capsule Commentary on Schickedanz et al.: Access, Interest, and Attitudes Toward Electronic Communication for Health Care Among Patients in the Medical Safety Net
Journal of General Internal Medicine
Volume 28, Issue 7 , p 952
- Cover Date
- Print ISSN
- Online ISSN
- Additional Links
- Industry Sectors
- Author Affiliations
- 1. Department of Family Medicine, University of Kansas Medical Center, Kansas City, KS, 66160, USA