Journal of General Internal Medicine

, Volume 24, Issue 1, pp 57–62

Improving Patient Understanding of Prescription Drug Label Instructions

  • Terry C. Davis
  • Alex D. Federman
  • Pat F. BassIII
  • Robert H. Jackson
  • Mark Middlebrooks
  • Ruth M. Parker
  • Michael S. Wolf
Original Article

DOI: 10.1007/s11606-008-0833-4

Cite this article as:
Davis, T.C., Federman, A.D., Bass, P.F. et al. J GEN INTERN MED (2009) 24: 57. doi:10.1007/s11606-008-0833-4

Abstract

Background

Patient misunderstanding of instructions on prescription drug labels is common and a likely cause of medication error and less effective treatment.

Objective

To test whether the use of more explicit language to describe dose and frequency of use for prescribed drugs could improve comprehension, especially among patients with limited literacy.

Design

Cross-sectional study using in-person, structured interviews.

Patients

Three hundred and fifty-nine adults waiting for an appointment in two hospital-based primary care clinics and one federally qualified health center in Shreveport, Louisiana; Chicago, Illinois; and New York, New York, respectively.

Measurement

Correct understanding of each of ten label instructions as determined by a blinded panel review of patients’ verbatim responses.

Results

Patient understanding of prescription label instructions ranged from 53% for the least understood to 89% for the most commonly understood label. Patients were significantly more likely to understand instructions with explicit times periods (i.e., morning) or precise times of day compared to instructions stating times per day (i.e., twice) or hourly intervals (89%, 77%, 61%, and 53%, respectively, p < 0.001). In multivariate analyses, dosage instructions with specific times or time periods were significantly more likely to be understood compared to instructions stating times per day (time periods — adjusted relative risk ratio (ARR) 0.42, 95% Confidence Interval (CI) 0.34–0.52; specific times — ARR 0.60, 95% CI 0.49–0.74). Low and marginal literacy remained statistically significant independent predictors of misinterpreting instructions (low - ARR 2.70, 95% CI 1.81–4.03; marginal -ARR 1.66, 95% CI 1.18–2.32).

Conclusions

Use of precise wording on prescription drug label instructions can improve patient comprehension. However, patients with limited literacy were more likely to misinterpret instructions despite use of more explicit language.

Key Words

literacyhealth literacydrugsprescription medicationslabelspatient safetymedication regimens

Copyright information

© Society of General Internal Medicine 2008

Authors and Affiliations

  • Terry C. Davis
    • 1
  • Alex D. Federman
    • 2
  • Pat F. BassIII
    • 1
  • Robert H. Jackson
    • 1
  • Mark Middlebrooks
    • 1
  • Ruth M. Parker
    • 3
  • Michael S. Wolf
    • 4
  1. 1.Departments of Medicine and PediatricsLouisiana State University Health Sciences CenterShreveportUSA
  2. 2.Division of General Internal MedicineMount Sinai School of MedicineNew YorkUSA
  3. 3.Emory University School of MedicineAtlantaUSA
  4. 4.Health Literacy and Learning Program, Center for Communication in Healthcare, Institute for Healthcare Studies & Division of General Internal Medicine, Feinberg School of MedicineNorthwestern UniversityChicagoUSA