Quality of Life Research

, Volume 19, Issue 5, pp 677–685

The development of a clinical outcomes survey research application: Assessment CenterSM

  • Richard Gershon
  • Nan E. Rothrock
  • Rachel T. Hanrahan
  • Liz J. Jansky
  • Mark Harniss
  • William Riley
Article

DOI: 10.1007/s11136-010-9634-4

Cite this article as:
Gershon, R., Rothrock, N.E., Hanrahan, R.T. et al. Qual Life Res (2010) 19: 677. doi:10.1007/s11136-010-9634-4

Abstract

Introduction

The National Institutes of Health sponsored Patient-Reported Outcome Measurement Information System (PROMIS) aimed to create item banks and computerized adaptive tests (CATs) across multiple domains for individuals with a range of chronic diseases.

Purpose

Web-based software was created to enable a researcher to create study-specific Websites that could administer PROMIS CATs and other instruments to research participants or clinical samples. This paper outlines the process used to develop a user-friendly, free, Web-based resource (Assessment CenterSM) for storage, retrieval, organization, sharing, and administration of patient-reported outcomes (PRO) instruments.

Methods

Joint Application Design (JAD) sessions were conducted with representatives from numerous institutions in order to supply a general wish list of features. Use Cases were then written to ensure that end user expectations matched programmer specifications. Program development included daily programmer “scrum” sessions, weekly Usability Acceptability Testing (UAT) and continuous Quality Assurance (QA) activities pre- and post-release.

Results

Assessment Center includes features that promote instrument development including item histories, data management, and storage of statistical analysis results.

Conclusions

This case study of software development highlights the collection and incorporation of user input throughout the development process. Potential future applications of Assessment Center in clinical research are discussed.

Keywords

SoftwareSoftware designOutcome assessment (health care)PsychometricsQuality of lifeHealth surveysQuestionnaires

Abbreviations

CAT

Computerized adaptive test

CTQ

Critical to quality

IRT

Item response theory

JAD

Joint application design

NIH

National Institutes of Health

NINDS

National Institutes of Neurological Disorders and Stroke

PRO

Patient-reported outcomes

PROMIS

Patient-reported outcome measurement information system

PRS

Primary research sites

QA

Quality assurance

SCC

Statistical coordinating center

UAT

Usability acceptability testing

Copyright information

© Springer Science+Business Media B.V. 2010

Authors and Affiliations

  • Richard Gershon
    • 1
  • Nan E. Rothrock
    • 1
  • Rachel T. Hanrahan
    • 1
  • Liz J. Jansky
    • 2
  • Mark Harniss
    • 3
  • William Riley
    • 4
  1. 1.Department of Medical Social SciencesNorthwestern UniversityChicagoUSA
  2. 2.WestatRockvilleUSA
  3. 3.University of WashingtonSeattleUSA
  4. 4.National Heart, Lung, and Blood InstituteBethesdaUSA