Journal of Immigrant and Minority Health

, Volume 16, Issue 4, pp 769–771

Emergency Communications within the Limited English Proficient Chinese Community

  • Mei-Po Yip
  • Rebecca E. Calhoun
  • Ian S. Painter
  • Hendrika W. Meischke
  • Shin-Ping Tu
Brief Communication

DOI: 10.1007/s10903-013-9935-0

Cite this article as:
Yip, MP., Calhoun, R.E., Painter, I.S. et al. J Immigrant Minority Health (2014) 16: 769. doi:10.1007/s10903-013-9935-0

Abstract

Limited English speaking communities face communication challenges during emergencies. Our objective was to investigate Chinese limited English proficiency individuals’ perceptions of and inclination to interact with emergency communication systems. A telephone survey was conducted in Mandarin or Cantonese with 250 ethnic Chinese individuals who spoke little or no English. Respondents who spoke no English were less likely to name 9-1-1 as their first source of help for a medical emergency than those who spoke some English (p < 0.01). Those reporting higher levels of confidence in handling the situation were more likely to name 9-1-1 as their first source of help, as were those who listed 9-1-1 as their most trusted source of help (p < 0.01). For this group, the results indicate that calling 9-1-1 may require a sense of self-efficacy. Not calling 9-1-1 in a medical emergency can have serious health consequences, thus interventions are needed to increase confidence in accessing 9-1-1.

Keywords

Underserved populationsEnglish proficiencyEmergency preparednessTelephone surveyChinese-Americans

Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  • Mei-Po Yip
    • 1
    • 3
  • Rebecca E. Calhoun
    • 2
  • Ian S. Painter
    • 2
  • Hendrika W. Meischke
    • 2
  • Shin-Ping Tu
    • 1
  1. 1.Division of General Internal Medicine, School of MedicineUniversity of WashingtonSeattleUSA
  2. 2.Department of Health Services, Northwest Center for Public Health PracticeUniversity of WashingtonSeattleUSA
  3. 3.MS 359780, Department of MedicineUniversity of WashingtonSeattleUSA