Innovative Higher Education

, 31:115

Oral Communication Skills in Higher Education: Using a Performance-Based Evaluation Rubric to Assess Communication Skills

Authors

    • Department of Communication StudiesCalifornia State University
  • Catherine F. Brooks
    • Department of Communication StudiesCalifornia State University
  • Tara Kubicka-Miller
    • Department of Communication StudiesCalifornia State University
Article

DOI: 10.1007/s10755-006-9012-x

Cite this article as:
Dunbar, N.E., Brooks, C.F. & Kubicka-Miller, T. Innov High Educ (2006) 31: 115. doi:10.1007/s10755-006-9012-x

ABSTRACT

This study used The Competent Speaker, a rubric developed by the National Communication Association (S. P. Morreale, M. R. Moore, K. P. Taylor, D. Surges-Tatum, & R. Hulbert-Johnson, 1993), to evaluate student performance in general education public speaking courses as a case study of student skills and programmatic assessment. Results indicate that students taking the general education public speaking course are below satisfactory standards on five of the eight competencies defined by the National Communication Association and are above satisfactory standards on two of the eight competencies. Implications for this particular program, other communication departments, and communication across the curriculum in general education are discussed. We also offer suggestions for those in other disciplines or educational settings in the use of performance evaluation rubrics for assessing other student skills/knowledge and for training new teachers.

KEY WORDS

assessmentgeneral educationevaluation rubricsfaculty development

Copyright information

© Springer Science+Business Media, Inc. 2006