Studying the ethical implications of e-trust in the lab
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- Bicchieri, C. & Lev-On, A. Ethics Inf Technol (2011) 13: 5. doi:10.1007/s10676-010-9258-y
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The paper presents results of recent laboratory experiments that study if and how computer-mediated communication affects cooperation and trust. It is argued that communication medium does not matter much for trust-building and maintenance, whereas relevant pre-play communication and group size can have a major influence. The implications of the findings for the design of sites that depend on trusting communities are discussed.