, Volume 13, Issue 1, pp 5-15
Date: 22 Dec 2010

Studying the ethical implications of e-trust in the lab

Rent the article at a discount

Rent now

* Final gross prices may vary according to local VAT.

Get Access


The paper presents results of recent laboratory experiments that study if and how computer-mediated communication affects cooperation and trust. It is argued that communication medium does not matter much for trust-building and maintenance, whereas relevant pre-play communication and group size can have a major influence. The implications of the findings for the design of sites that depend on trusting communities are discussed.

The article is based on previous theoretic and experimental work by Bicchieri (2006), Bicchieri and Lev-On (2007), Bicchieri, Lev-On and Chavez (2010), Lev-On, Chavez and Bicchieri (2010), and Lev-On (2009b).