Brief Report

Community Mental Health Journal

, Volume 50, Issue 6, pp 688-696

Exploring the Relationship Between Treatment Satisfaction, Perceived Improvements in Functioning and Well-Being and Gambling Harm Reduction Among Clients of Pathological Gambling Treatment Programs

  • Shannon M. MonnatAffiliated withDepartment of Agricultural Economics, Sociology and Education, Population Research Institute, The Pennsylvania State University Email author 
  • , Bo BernhardAffiliated withWilliam F. Harrah College of Hotel Administration and International Gaming Institute, University of Nevada, Las Vegas
  • , Brett L. L. AbarbanelAffiliated withWilliam F. Harrah College of Hotel Administration and International Gaming Institute, University of Nevada, Las Vegas
  • , Sarah St. JohnAffiliated withDepartment of Sociology and International Gaming Institute, University of Nevada, Las Vegas
  • , Ashlee KalinaAffiliated withInternational Gaming Institute, University of Nevada, Las Vegas

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Abstract

The objective of this study was to evaluate the relationship between treatment service quality, perceived improvement in social, functional, and material well-being and reduction in gambling behaviors among clients of Nevada state-funded pathological gambling treatment programs. Utilizing survey data from 361 clients from 2009 to 2010, analyses revealed that client satisfaction with treatment services is positively associated with perceived improvements in social, functional, and material well-being, abstinence from gambling, reduction in gambling thoughts and reduction in problems associated with gambling, even after controlling for various respondent characteristics. These findings can be useful to treatment program staff in managing program development and allocating resources.

Keywords

Pathological gambling Addiction Satisfaction Gambling abstinence Harm reduction