, Volume 44, Issue 3, pp 221-261
Date: 15 Mar 2010

The MATCH corpus: a corpus of older and younger users’ interactions with spoken dialogue systems

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Abstract

We present the MATCH corpus, a unique data set of 447 dialogues in which 26 older and 24 younger adults interact with nine different spoken dialogue systems. The systems varied in the number of options presented and the confirmation strategy used. The corpus also contains information about the users’ cognitive abilities and detailed usability assessments of each dialogue system. The corpus, which was collected using a Wizard-of-Oz methodology, has been fully transcribed and annotated with dialogue acts and “Information State Update” (ISU) representations of dialogue context. Dialogue act and ISU annotations were performed semi-automatically. In addition to describing the corpus collection and annotation, we present a quantitative analysis of the interaction behaviour of older and younger users and discuss further applications of the corpus. We expect that the corpus will provide a key resource for modelling older people’s interaction with spoken dialogue systems.

This research was supported by the MATCH project (SHEFC-HR04016, http://www.match-project.org.uk) and a Wellcome Trust VIP Award to Kallirroi Georgila. Georgila is currently supported by the U.S. Army Research, Development, and Engineering Command (RDECOM). The content does not necessarily reflect the position or the policy of the U.S. Government, and no official endorsement should be inferred. An earlier version of this paper was presented at LREC 2008, Georgila et al. (2008a). The corpus will become publicly available in 2010.