Journal of Business Ethics

, Volume 114, Issue 1, pp 15–27

Is the Perception of ‘Goodness’ Good Enough? Exploring the Relationship Between Perceived Corporate Social Responsibility and Employee Organizational Identification


    • 366 Mendoza College of Business
  • Lindsey N. Godwin
    • Division of BusinessChamplain College

DOI: 10.1007/s10551-012-1323-5

Cite this article as:
Glavas, A. & Godwin, L.N. J Bus Ethics (2013) 114: 15. doi:10.1007/s10551-012-1323-5


Drawing on social identity theory and organizational identification theory, we develop a model of the impact of perceived corporate social responsibility on employees’ organizational identification. We argue that employees’ perceptions of their company’s social responsibility behaviors are more important than organizational reality in determining organizational identification. After defining perceived corporate social responsibility (PCSR), we postulate how PCSR affects organizational identification when perception and reality are aligned or misaligned. Implications for organizational practice and further research are discussed.


Corporate social responsibility Employee behaviors and attitudes Organizational behavior Organizational identity Sustainability

Copyright information

© Springer Science+Business Media B.V. 2012