Journal of Business Ethics

, 89:423

Find Out How Much It Means to Me! The Importance of Interpersonal Respect in Work Values Compared to Perceived Organizational Practices


    • Rotterdam School of Management, Erasmus University
  • Sebastian Zenker
    • Respect Research GroupUniversity of Hamburg
  • Tilman Eckloff
    • Respect Research GroupUniversity of Hamburg

DOI: 10.1007/s10551-008-0008-6

Cite this article as:
van Quaquebeke, N., Zenker, S. & Eckloff, T. J Bus Ethics (2009) 89: 423. doi:10.1007/s10551-008-0008-6


Two large online surveys were conducted among employees in Germany to explore the importance employees and organizations place on aspects of interpersonal respect in relation to other work values. The first study (n = 589) extracted a general ranking of work values, showing that employees rate issues of respect involving supervisors particularly high. The second study (n = 318) replicated the previous value ranking. Additionally, it is shown that the value priorities indicated by employees do not always match their perceptions of actual organizational practices. Particularly, interpersonal respect issues that involve employees’ supervisors diverge strongly negative. Consequences and potentials for change in organizations are discussed.


valuesleadershiporganizational cultureorganizational practicesinterpersonal respect

Copyright information

© Springer Science+Business Media B.V. 2008