, Volume 167, Issue 1, pp 337-352
Date: 29 Mar 2008

The multiple server center location problem

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Abstract

In this paper, we introduce the multiple server center location problem. p servers are to be located at nodes of a network. Demand for services of these servers is located at each node, and a subset of nodes are to be chosen to locate one or more servers in each. Each customer selects the closest server. The objective is to minimize the maximum time spent by any customer, including travel time and waiting time at the server sites. The problem is formulated and analyzed. Results for heuristic solution approaches are reported.

Paper was partially supported by a College of Business Administration, California State University San Marcos summer grant of the first author.
Paper was partially supported by an NSERC grant of the second author.