Barriers to Pharmacy-Based Syringe Purchase Among Injection Drug Users in Tijuana, Mexico: A Mixed Methods Study
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- Pollini, R.A., Lozada, R., Gallardo, M. et al. AIDS Behav (2010) 14: 679. doi:10.1007/s10461-010-9674-3
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Injection drug users (IDUs) may be denied purchase of sterile syringes even where purchase without a prescription is legal. This study examined barriers to over-the-counter (OTC) syringe purchase among IDUs in Tijuana, Mexico. A quantitative survey and subsequent focus groups were used to quantify barriers to purchase, identify their correlates and provide in-depth exploration of syringe purchase experiences. Of 627 IDUs, 81% purchased a syringe in the past 6 months and 16% were refused or overcharged. Factors independently associated with refusal/overcharging were homelessness, receptive syringe sharing, >5 uses per syringe, and number of lifetime abscesses. Few pharmacies sold syringes to IDUs, who adapted by limiting purchase attempts to pharmacies known to sell syringes consistently. Failed purchases occurred when drug withdrawal required purchase at unusual times or locations, often following release from jail. IDUs reported syringe sharing, syringe reuse, and searching through unsecured medical waste for syringes in response to failed purchase attempts. Interventions to expand OTC syringe sales to IDUs, particularly near detention facilities, will facilitate safer injection practices.
KeywordsInjection drug use Pharmacies Syringe access Syringe sharing Mexico
Legal barriers that restrict pharmacy-based syringe sales constitute a structural barrier to HIV prevention . In the United States, where prescription laws and regulations vary by state, research has shown that eliminating the need for a prescription is associated with increased syringe access and decreased sharing among injection drug users (IDUs). For example, IDUs in Connecticut were more likely to report pharmacy purchase of syringes (78 vs. 19%) and less likely to report syringe sharing (31 vs. 52%) following repeal of syringe prescription laws in 1992 . In Minnesota, IDUs were almost three times more likely to purchase syringes at a pharmacy and 33% less likely to report syringe sharing after the state enacted a law allowing non-prescription pharmacy sales of syringes . Most recently, a New York study  showed that a newly established Expanded Syringe Access Demonstration Project was associated with a significant increase in the proportion of IDUs who obtained syringes from pharmacies, and that these IDUs were significantly less likely to report receptive syringe sharing.
Even in settings where syringes can be purchased without a prescription, IDUs face barriers to syringe purchase. Pharmacists and pharmacy staff may still be unwilling—for a variety of reasons—to sell syringes to persons they suspect of injection drug use. “Mystery shopper” studies, in which research staff posing as IDUs attempt to purchase syringes at pharmacies, have documented refusal rates of 31–59% in areas where over-the-counter (OTC) syringe purchase is legal [5, 6, 7, 8, 9, 10, 11]. Documented reasons for refusal include confusion regarding prevailing laws and regulations; pharmacists’ attitudes regarding drug use and drug users; and commercial and safety considerations, including worries about theft, security, and increased drug use and discarded syringes near the pharmacy [12, 13, 14, 15, 16, 17, 18, 19, 20]. These studies establish a need for interventions that go beyond the “laws on the books” to address how policies are implemented “on the street,” thus creating an environment that facilitates safer injection behaviors [21, 22].
OTC syringe sales are legal in Mexico. Tijuana, a city of approximately 1.4 million people located in Mexico’s northwestern corner just across the border from San Diego, California, is home to ~1,500 pharmacies, which historically have thrived on business from Americans seeking to purchase relatively inexpensive pharmaceuticals. The ubiquity of these pharmacies makes them a convenient source of sterile syringes, which are much needed by local IDUs. Baja California, the state in which Tijuana is located, has the second highest cumulative AIDS incidence in Mexico . Tijuana is situated on a major drug trafficking route that brings heroin, methamphetamine and other illicit drugs to the United States, and is increasingly becoming a domestic market for illicit drugs. Approximately 10,000 IDUs live in Tijuana and HIV prevalence is 4% among male IDUs, 10% among female IDUs, and 12% among female IDUs who also engage in sex work [24, 25, 26]. Although HIV prevalence remains somewhat low among Tijuana’s IDUs syringe sharing is common, with 59% reporting receptive syringe sharing in the past 6 months . Hepatitis C prevalence in this population is 96% .
Prior qualitative research (“El Cuete Phase I”) by our group showed that despite the OTC status of syringes in Tijuana, some IDUs were refused or overcharged when they attempted to purchase syringes . We undertook the current study to: (1) quantify the frequency of refusals and overcharges reported by IDUs at pharmacies in Tijuana; (2) triangulate these findings with the El Cuete Phase I qualitative findings; (3) identify factors associated with experiencing barriers to pharmacy purchase; and (4) provide a detailed understanding of these correlates within the context of IDUs’ experiences.
This study employed a sequential mixed methods design in which a cross-sectional quantitative study was conducted after a small qualitative study to validate the findings of the latter through convergence or triangulation, and in which the quantitative study was followed by another qualitative study to provide a contextual explanation of the quantitative results [30, 31]. Both studies were approved by the Ethics Board of the Tijuana General Hospital and the Human Research Protections Program of the University of California, San Diego. All study participants provided voluntary informed consent.
Quantitative Data Collection
The quantitative study was nested within a longitudinal study of behavioral and contextual factors for HIV, syphilis and TB infection among IDUs in Tijuana, Mexico (“El Cuete Phase III”). Eligible IDUs were ≥18 years old, able to speak Spanish or English, and reported injecting illicit drugs in the last month. IDU status was confirmed by examination of injection stigmata. Overall, 1,056 IDUs were recruited between April 2006 and April 2007 using respondent driven sampling (RDS)  as previously described . Briefly, a diverse group of “seeds” (heterogeneous by age, gender, and neighborhood) was selected and given uniquely coded coupons to refer their peers to the study. Waves of recruitment continued as subjects returning with coupons were given coupons to recruit members of their social networks. Recruitment and interviews were conducted by indigenous outreach workers through the use of a modified recreational vehicle and a storefront office.
At baseline and every 6 months thereafter, El Cuete III study participants completed an interviewer-administered survey that included questions on demographics; drug use and sexual behaviors; geographic locations of residence and drug use; syringe acquisition and use; injection-related morbidities (e.g., abscess, overdose); and interactions with police, which have previously been associated with syringe acquisition and injection behaviors among IDUs in Tijuana [33, 34]. The “Determine” rapid HIV antibody test was used to detect the presence of HIV antibodies (Abbott Pharmaceuticals, Boston, MA). Reactive samples were confirmed using an HIV-1 enzyme immunoassay and immunofluorescence assay. At the second study visit, conducted during the period October 2006–January 2008, we added specific questions regarding recent attempts to purchase syringes at a pharmacy and the outcome of those attempts. For the purposes of analysis, IDUs who reported being overcharged and/or refused syringe purchase at a pharmacy in the past 6 months were categorized as having experienced barriers to pharmacy-based purchase.
Qualitative Data Collection
Between October 2008 and March 2009, we recruited a subset of 47 IDUs from El Cuete III to participate in focus groups designed to provide detailed descriptions of IDUs’ experiences related to pharmacy syringe purchase. Five focus groups composed of exclusively male participants and two composed of female participants were held at the study’s storefront office and led by a Mexican psychologist with experience in focus group facilitation. Male focus group participants were recruited based on their primary geographic area of drug use; specifically, we identified three high intensity drug use neighborhoods based on geographic information collected in the parent study and each focus group consisted of residents from a single one of these three neighborhoods to optimize the likelihood of shared pharmacy experiences. As only 14% of participants in the parent study were female, female focus group participants were purposefully recruited by study outreach personnel as they tracked participants for regularly scheduled El Cuete III follow-up visits.
Focus groups were conducted using a semi-structured interview guide that was developed based on earlier in-depth qualitative interviews with IDUs in Tijuana,  results from the Phase III cross-sectional quantitative study, and a pilot focus group. Discussion topics focused on how IDUs chose the pharmacies for syringe purchase, detailed accounts of experiences in attempting to purchase syringes, descriptions of interactions with pharmacy staff, and specific barriers to pharmacy syringe purchase. Participants were also probed to describe the impact of these barriers on their injection practices. Each focus group lasted approximately 1 h and participants were reimbursed $20 for their time.
Quantitative data were analyzed by comparing the characteristics of IDUs who experienced barriers to pharmacy syringe purchase to those who did not, using Wilcoxon rank-sum tests for continuous variables and Pearson’s chi-square test for categorical variables. Variables significant at <0.20 were manually entered into a multiple logistic regression model to identify factors independently associated with experiencing barriers to syringe purchase at a significance level <0.05. The analyses were performed using Stata statistical software . The RDS recruitment method requires additional analyses to ensure that results from the multiple logistic regression model are both generalizable and valid . The RDS Analysis Tool  was used to assess potential bias introduced by the non-random selection of seeds and a random effects logistic regression model using WinBUGS  was used to identify effects that might arise from correlation between recruiters and recruitees, as previously described . Since results of the RDS-adjusted and unadjusted models yielded similar estimates, we present the unadjusted model herein.
Focus groups were digitally recorded, transcribed, translated from Spanish to English by a certified translator, and reviewed as they became available. An iterative process was used whereby questions and clarifications arising from real-time focus group observation and transcript review were used to inform facilitation of subsequent focus groups. Transcripts were double-coded using a descriptive and thematic approach in accordance with the “Coding Consensus, Co-occurrence, and Comparison” method and rooted in grounded theory [38, 39]. An explanatory design was used to explain or build upon initial quantitative results . In this instance, themes identified from focus group transcripts were used to understand why certain characteristics were associated with experiencing barriers to syringe purchase. For the purposes of this paper, specific text excerpts were selected from the coded qualitative transcripts to provide context for the quantitative findings.
Overall, 649 IDUs were administered the Visit 2 survey instrument of whom 627 (96.6%) responded to the questions on pharmacy syringe purchase. A majority (82.1%) was male and median age was 38 years (interquartile range [IQR]: 33–44). Almost all IDUs (87.5%) reported injecting daily during the past 6 months; 80.7% reported injecting heroin alone, 51.3% injected heroin and methamphetamine together, and 14.2% injected methamphetamine alone. Few reported injecting cocaine, either alone (0.6%) or in combination with heroin (6.1%) or methamphetamine (1.3%). More than one-third (39.7%) reported receptive syringe sharing in the past 6 months.
Barriers to Pharmacy Syringe Purchase—Frequencies
Most IDUs (80.7%) in the quantitative study reported purchasing a syringe in a pharmacy in the past 6 months; overall, 71.6% cited pharmacies as their primary source of syringes. Only 16.0% experienced barriers to pharmacy syringe purchase, including being refused purchase (7.0%), being overcharged (1.9%) or both (7.0%).
Man 1: …we usually buy at one pharmacy in particular where they never deny [syringes] to us…of five pharmacies, only one sells them to us and that’s where we go. But as for the others, we know by logic that they will not sell them to us there…[so] we don’t go there.
Man 1: [M]any of us struggle to get better and, well, we have the addiction 24 hours a day and pharmacies are not open all 24 hours. The pharmacies where we buy, well, they close early, and many times in the middle of the night, well, we’re kind of looking [for a clean syringe] and it can’t be found.
Man 2: [O]ne time I left La Veinte around three in the morning or four and as I was saying it’s very rare for them to sell to you there…on that side of Veinte de Noviembre, they don’t sell syringes to you…You have to send someone who uses, what’s it called? Insulin…but they don’t sell to you, it’s not easy to get syringes, and much less at three thirty or almost four in the morning and so instead I came over here…close to the hospital there’s a pharmacy that’s open 24 hours and there they sold it to me for 45 pesos…normally it’s about 5 pesos, 10 pesos.
Barriers to Pharmacy Syringe Purchase—Correlates and Contexts
Factors associated with barriers to pharmacy syringe purchasea among IDUs in Tijuana, Mexico
Yes % (n = 100)
No % (n = 527)
Median age (IQR)b
Injection drug usea
Heroin and methamphetamine
Heroin and cocaine
Methamphetamine and cocaine
Receptive syringe sharing
Distributive syringe sharing
Average # uses per syringe >5
Sources for new syringes
Syringe exchange program
Ease of clean syringe acquisition
Interactions with policea
Arrest for possessing new syringe
Arrest for possessing used syringe
Arrest for track marks
Police caused rushed injection
Injection associated morbidities
Abscess last 6 months
Median # abscesses (lifetime)b
Factors independently associated with barriers to pharmacy syringe purchasea among IDUs in Tijuana, Mexico
Adjusted odds ratio (95% confidence interval)
2.24 (1.29, 3.89)
Receptive syringe sharinga
1.57 (1.01, 2.45)
Average uses per syringe >5a
1.74 (1.11, 2.71)
Number of abscesses (lifetime)
1.02 (1.00, 1.03)
Man 2: And once I …went by a pharmacy that was there by the one in [the Zona Río neighborhood] and I go in and I say to him, ‘excuse me would you sell me [a syringe]’ and he just looks at me, it’s a man and he tells me, ‘Hey’, he says, ‘make this the last time that I sell to you like with you coming like that. Next time,’ he tells me, ‘I won’t sell syringes to people like you who come like that and if you want me to sell you syringes you have to take a shower and change, you have to look nice.’
IDUs generally believed that pharmacists were troubled by their appearance because it negatively affected the “image” of the pharmacy and thus was bad for business. However, some participants reported being told by pharmacists that (despite the legality of OTC syringe sales) they feared trouble with the police if they were even perceived to be selling syringes to IDUs and were therefore reluctant to have anyone whose appearance suggested drug use in their pharmacy.
Receptive Syringe Sharing
Man 2: I think that many [pharmacists] think that by prohibiting the sale of syringes that they are going to stop the usage of drugs…but what they are doing is wrong, because of that we have a harder time finding syringes. We need to use drugs in order to feel well, since when we are in need of a fix we feel desperate enough that we don’t care and borrow one from a friend, since it’s a desperate feeling we just don’t care…
Man 1: They didn’t want to sell [a syringe] to me and I had to go out and look and look for one [and] I found one of those that have been thrown away.
Man 3: We have even come to the point of also looking like that in places where they’re used and see who, where those people are, you know like the Red Cross and all those places or the hospital or you look over there in the trash…Many times the need for [a syringe] makes us go look for them at the clinics where they throw them away, with the [biohazard] containers… you just wash them with water.
Still others reported using syringes found in household trash. The focus groups also included discussions of a secondary market for syringes in Tijuana, where syringes gathered through searching medical waste, household trash and the streets were washed and then resold to fill the gap left by inadequate sterile syringe supply.
Syringe Reuse and Abscesses
Man 1: All syringes are for a single use, supposedly, right. [But] I’ll carry it up to a month, for as long as it works.
Man 2: For as long as it works, seriously.
Man 3: [Y]ou want to get one and it depends on where you are, you’re out of the neighborhood and they won’t sell to you; I mean, so then instead you just say I’m going to take mine because even though it’s all messed up, well, they won’t sell to you there.
Man 6: Sometimes, well, the truth is, one syringe, well, it can last you up to two or three days. Honestly, by the time you get to use it, it either stops working or it sticks to you. I mean, the blood clots, and so then you have to buy another one…
Woman 2: [I] struggle to get my veins, you know, I just really need a new one and not just one syringe a day, no, I have to buy up to four syringes a day…because of the small veins we have.
Facilitator: Do you damage your skin because you don’t have a new syringe? Have you gotten abscesses?
Woman 2: I have gotten abscesses. Look, I have, I have them all over my arms because many times I’ve struggled with the syringes even because it doesn’t have a tip and I don’t get the vein well and since I suffer from my veins.
At the conclusion of each focus group, the facilitator asked the participants how having better access to syringes at pharmacies would affect their lives. While most IDUs talked about how expanded pharmacy-based syringe access would help them to avoid syringe sharing and HIV infection, none cited reductions in reuse or abscesses as a potential benefit of expanded pharmacy syringe access.
Our quantitative study found that a majority of IDUs in Tijuana used pharmacies as their primary source for new syringes and few reported being recently refused or overcharged. These quantitative findings suggest that sterile syringe access is not a problem in Tijuana; however, they obscure the process through which IDUs have adapted to what is in reality a very limited market for syringes. Our focus groups ascertained that IDUs identified pharmacies (or more frequently a single pharmacy) that would sell syringes to them consistently and relied on those pharmacies almost exclusively, substantially reducing the likelihood of refusal or overcharging. These findings complement findings from our previous qualitative work in Tijuana, which documented barriers to pharmacy-based syringe access but not the subsequent process of adaptation . They also provide a case study in the value of using multiple methods in HIV prevention research, as the quantitative findings alone would have provided a highly distorted view of the role of Tijuana pharmacies in sterile syringe access.
Our qualitative study found that this adaptive approach to syringe purchase can be easily disturbed, particularly when withdrawal symptoms necessitate immediate injection. IDUs described situations in which periods of police detention or mismanaged dosing led them to urgently seek a syringe in a location (e.g., near a detention facility) or at a time of day (e.g., late at night) that deviated from their usual routine. Efforts to obtain a sterile syringe under these circumstances were often unsuccessful and led directly to syringe sharing or reuse. The period immediately following release from jail or prison has been identified previously as a high risk time for overdose [41, 42, 43]. Our findings suggest that, where syringe access is limited, the immediate post-release period is also a high risk time for syringe sharing. Prioritizing interventions for pharmacies located near detention facilities could substantially reduce syringe sharing among IDUs. Expanding access to sterile syringes late at night, when a majority of pharmacies are closed, could have a similar effect and warrants interventions especially targeted towards 24-h pharmacies.
Our examination of correlates and contexts found that homeless IDUs were more than twice as likely to report barriers to syringe purchase. Numerous studies have reported associations between homelessness and high risk injection behaviors [44, 45, 46, 47, 48, 49]. Hypothesized causal pathways include the need for homeless IDUs to find a discreet place to inject (e.g., shooting gallery) to avoid police detection, the need to rush injections in public places, and characteristics of homeless IDUs’ social networks that normalize syringe sharing. Our focus group findings suggest another hypothesis: homeless IDUs may have difficulty purchasing OTC syringes where their right to do so is not enforced. The unkempt appearance of these IDUs may make them more identifiable to pharmacy staff as drug users, or may be viewed as offensive or frightening to other customers and bad for business, thus increasing the likelihood of refusal. A recent qualitative study from the United Kingdom similarly documented stigmatization of IDUs based on housing status and appearance, finding that these IDUs are stigmatized by both pharmacists and other IDUs . Any interventions designed to improve pharmacy-based access to sterile syringes in Tijuana will need to include measures for addressing stigmatization of these highly marginalized IDUs.
While homelessness increases the likelihood that IDUs will be refused or overcharged when attempting to purchase syringes, the other correlates we observed were more likely to occur as a result of encountering these barriers. Focus group participants made a direct connection between their inability to purchase sterile syringes and syringe sharing, which places them at risk of infection with HIV and other blood borne pathogens. The link between restrictive pharmacy sales and syringe sharing has been previously reported [2, 3, 4]. Our study adds to this growing literature on syringe access and injection risk and makes clear the need for interventions to improve adherence to OTC syringe purchase laws. Interventions elsewhere have accomplished this through pharmacist training, information dissemination, and community outreach  and might serve as models for future interventions in Tijuana.
Among the more disturbing findings from our study is that IDUs linked restrictive syringe sales practices in Tijuana with the use of syringes salvaged from medical waste and household trash. Use of these syringes puts IDUs at risk of both viral and bacterial infections. Medical waste disposal at Tijuana clinics and hospitals is governed by laws similar to those in the U.S. (e.g., the California Medical Waste Management Act of 1990 ). Mexican law  requires that health facilities dispose of sharps in a puncture-proof container with a top that can be permanently sealed. These containers must be kept in a restricted area until they are picked up for transport to a permitted disposal facility. The fact that IDUs report salvaging syringes from clinic waste in Tijuana suggests that adherence to this law may need stricter enforcement. In contrast, there are no Mexican laws governing home-based disposal of syringes. Across the border in California, a law governing disposal of home-generated sharps didn’t become effective until January 1, 2008, when Senate Bill 1305 closed a loophole in the state’s Medical Waste Management Act that exempted these sharps from regulation. Passing a similar law designed to promote safer disposal of home-generated sharps in Mexico could reduce the likelihood that IDUs will salvage used syringes from household trash.
Finally, we found that experiencing barriers to syringe purchase is associated with higher odds of syringe reuse and abscesses. While these consequences did not appear to be as high a priority for IDUs as syringe sharing, which they linked clearly with HIV infection, abscesses are a frequent and sometimes serious complication of injection among IDUs in Tijuana and elsewhere [54, 55, 56]. Expanding OTC syringe access would increase the likelihood of using a new syringe for every injection.
This study was limited by the fact that we only interviewed IDUs. Subsequent research needs to include interviews with pharmacists and pharmacy staff in Tijuana to fully understand the factors that influence syringe sales practices and design appropriate interventions. Our studies were also conducted over a period of approximately 5 years, which may obscure any substantial changes in OTC syringe sales practices over time.
In summary, we found that pharmacies play an important role in meeting the syringe needs of IDUs in Tijuana but that restrictive sales practices limit the ability of IDUs to access sterile syringes where, when and in the quantities needed and lead to syringe sharing and reuse. Pharmacy-targeted interventions to expand OTC syringe sales in Tijuana, particularly near detention facilities, would increase safe injection behaviors and reduce the likelihood of injection-related infections.
This study was funded by the National Institute on Drug Abuse (K01DA022923 and R01DA019829). The authors gratefully acknowledge the contributions of study participants and staff; Pro-COMUSIDA, PrevenCasa and UCSD for assistance with data collection; Centro para la Prevencion y el Control de VIH/SIDA (CENSIDA); and Instituto de Servicios de Salud de Estado de Baja California (ISESALUD).
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