Long Paper

Universal Access in the Information Society

, Volume 6, Issue 2, pp 119-135

First online:

Characterising user capabilities to support inclusive design evaluation

  • Umesh PersadAffiliated withDepartment of Engineering, Engineering Design Centre, University of Cambridge Email author 
  • , Patrick LangdonAffiliated withDepartment of Engineering, Engineering Design Centre, University of Cambridge
  • , John ClarksonAffiliated withDepartment of Engineering, Engineering Design Centre, University of Cambridge

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Abstract

Designers require knowledge and data about users to effectively evaluate product accessibility during the early stages of design. This paper addresses this problem by setting out the sensory, cognitive and motor dimensions of user capability that are important for product interaction. The relationship between user capability and product demand is used as the underlying conceptual model for product design evaluations and for estimating the number of people potentially excluded from using a given product.

Keywords

Inclusive design Design evaluation Ability model Product design