Cognition, Technology & Work

, Volume 10, Issue 3, pp 199–207

WESTT (workload, error, situational awareness, time and teamwork): an analytical prototyping system for command and control

  • Robert J. Houghton
  • Chris Baber
  • Malcolm Cowton
  • Guy H. Walker
  • Neville A. Stanton
Original Article

DOI: 10.1007/s10111-007-0098-4

Cite this article as:
Houghton, R.J., Baber, C., Cowton, M. et al. Cogn Tech Work (2008) 10: 199. doi:10.1007/s10111-007-0098-4

Abstract

Modern developments in the use of information technology within command and control allow unprecedented scope for flexibility in the way teams deal with tasks. These developments, together with the increased recognition of the importance of knowledge management within teams present difficulties for the analyst in terms of evaluating the impacts of changes to task composition or team membership. In this paper an approach to this problem is presented that represents team behaviour in terms of three linked networks (representing task, social network structure and knowledge) within the integrative WESTT software tool. In addition, by automating analyses of workload and error based on the same data that generate the networks, WESTT allows the user to engage in the process of rapid and iterative “analytical prototyping”. For purposes of illustration an example of the use of this technique with regard to a simple tactical vignette is presented.

Keywords

Analytical prototyping Command and control Network enabled capability Social networks Knowledge networks Human error Workload 

Copyright information

© Springer-Verlag London Limited 2007

Authors and Affiliations

  • Robert J. Houghton
    • 1
  • Chris Baber
    • 1
  • Malcolm Cowton
    • 2
  • Guy H. Walker
    • 3
  • Neville A. Stanton
    • 3
  1. 1.Electronic, Electrical and Computer Engineering, School of EngineeringThe University of BirminghamBirminghamUK
  2. 2.Aerosystems InternationalYeovilUK
  3. 3.School of Engineering and DesignBrunel UniversityUxbridgeUK

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