Personal and Ubiquitous Computing

, 13:569

Investigating teamwork and taskwork in single- and multi-display groupware systems


    • University of Waterloo
  • Stacey D. Scott
    • University of Waterloo
  • Taryn Stutz
    • University of Waterloo
  • Tricia Enns
    • University of Waterloo
  • Kori Inkpen
    • Microsoft Research
Original Article

DOI: 10.1007/s00779-009-0241-8

Cite this article as:
Wallace, J.R., Scott, S.D., Stutz, T. et al. Pers Ubiquit Comput (2009) 13: 569. doi:10.1007/s00779-009-0241-8


Multi-display groupware (MDG) systems, which typically comprise both public and personal displays, promise to enhance collaboration, yet little is understood about how they differ in use from single-display groupware (SDG) systems. While research has established the technical feasibility of MDG systems, evaluations have not addressed the question of how users’ behave in such environments, how their interface design can impact group behavior, or what advantages they offer for collaboration. This paper presents a user study that investigates the impact of display configuration and software interface design on taskwork and teamwork. Groups of three completed a collaborative optimization task in single- and multi-display environments, under different task interface constraints. Our results suggest that MDG configurations offer advantages for performing individual task duties, whereas SDG conditions offer advantages for coordinating access to shared resources. The results also reveal the importance of ergonomic design considerations when designing co-located groupware systems.


GroupwareMulti-display environmentEvaluationCommunication efficiencyWorkspace awareness

Copyright information

© Springer-Verlag London Limited 2009