, Volume 19, Issue 1, pp 1-7
Date: 13 Nov 2004

Understanding mediated communication: the social intelligence design (SID) approach

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In the information society, new technologies have a huge impact on the way people work, interact, and communicate. New technologies such as social intelligent agents, collaborative virtual and information environments, personalized information tools, and interactive community media, are rapidly changing our language, the way we work together, and our lifestyle in general. The papers in this special issue are focused on the significance of such technologies in our lives, the way we work, learn, and play at home, office, school, or on the move, and, in particular, on the ways new technologies mediate human communication and collaboration across geographical and cultural divides.

These technologies help people to:

  • Interact with one another in a natural manner, whether they are together in the same place, or miles apart but linked through video conferencing or shared virtual environments

  • Develop personal relationships with others in every discipline of social life

  • Improve interpersonal commun