Supporting cross-cultural communication with a large-screen system
Purchase on Springer.com
$39.95 / €34.95 / £29.95*
Rent the article at a discountRent now
* Final gross prices may vary according to local VAT.
As opportunities for international collaboration and crosscultural communication among people from heterogeneous cultures increase, the importance of electronic communication support is increasing. To support cross-cultural communication, we believe it is necessary to offer environments in which participants enjoy conversations, which allow them to share one another’s background and profile visually.
We believe that the following three functions are important: (1) showing topics based on participants’ profiles and cultural background; (2) lifesized, large-screen interface; and, (3) displaying objects which show feelings of identify. In this paper, we discuss the implementation and the empirical evaluation of two systems that were designed to support cross-cultural communication in the real world or between remote locations.
From the empirical evaluation of these systems, we conclude that these systems add new functionality to support conversation contents, which may be especially useful in a cross-cultural context where language skills are an issue, and this type of environment may be especially useful in a pre-collaboration context.
- AT&T Laboratories Cambridge, “The Active Badge System”, http://www.cam-orl.co.uk/ab.html, 1999.
- Borovoy, R., Martin, F., Vemuri, S., Resnick, M., Silverman, B. and Hancock, C., “Meme Tags and Community Mirrors: Moving from Conferences to Collaboration,” inProc. of the International Conference on Computer Supported Cooperative Work (CSCW-98), pp. 159–168, 1998.
- CUseeMe Networks, http://www. cuseeme. com/, 2000.
- Grasso, A., Koch, M. and Snowdon, D., “Campiello—New User Interface Approaches for Community Networks”, inProc. of Workshop Designing Across Borders: The Community Design of Community Design of Community Networks at CSCW-98, 1998.
- Isbister, K., “Designing for Social Interaction in Cyberspace,”IPSJ Magazine, 40, 6, pp. 569–574, 1999 (in Japanese).
- Ishida, T., “Towards Communityware”,New Generation Computing, 16, 1, pp. 5–21, 1998 (also appeared inInternational Conference and Exhibition on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM-97), pp. 7–21. 1997).
- Ishida, T. (ed.),Community Computing: Collaboration over Global Information Networks, John Wiley and Sons, 1998.
- Lieberman, H., Dyke, N. V. and Vivacqua, A., “Let’s browse: A Collaborative Browsing Agent”,Knowledge-Based Systems, 12, pp. 427–431, 1999. CrossRef
- Mase, K., Sumi, Y. and Nishimoto, K., “Informal Conversation Environment for Collaborative Concept Formation”,Community Computing: Collaboration over Global Information Networks, (Ishida, T. ed.), John Wiley & Sons, pp. 165–205, 1998.
- Morikawa, O. and Maesako, T., “HyperMirror: Toward Pleasant-to-use Video Mediated Communication System”, inProc. of the International Conference on Computer Supported Cooperative Work (CSCW-98), pp. 149–158, 1998.
- Nagao, K. and Katsuno, Y., “Agent Augmented Community: Human-to-Human and Human-to-Environment Interactions Enhanced by Situation-Aware Personalized Mobile Agents”,Community Computing and Support Systems, (Ishida, T. ed.), Lecture Notes in Computer Science 1519, Springer-Verlag, pp. 342–358, 1998.
- Nakanishi, H., Yoshida, C., Nishimura T. and Ishida, T., “FreeWalk: supporting Casual Meetings in a Network”, inProc. of International Conference on Computer Supported Cooperative Work (CSCW-96), pp. 308–314, 1996.
- Nishida, T., Hirata, T. and Maeda, H., “CoMeMo-Community: A System for Supporting Community Knowledge Evolution”,Community Computing and Support Systems, (Ishida, T. ed.), Lecture Notes in Computer Science 1519, Springer-Verlag, pp. 183–200, 1998.
- Okada, K., Maeda, F., Ichikawa, Y. and Matsushita, Y., “Multiparty Videoconferencing at Virtual Social Distance: MAJIC Design,” inProc. of International Conference on computer Supported Cooperative Work (CSCW-94), pp. 385–393, 1994.
- Okamoto, M., Isbister, K., Nakanishi, H. and Ishida, T., “Supporting Cross-Cultural Communication in Real-World Encounters”, inProc. of International Conference on Human-Computer Interaction (HCI-99), 2, pp. 442–446, 1999.
- Okamoto, M., Nakanishi, H., Nishimura, T. and Ishida, T., “Silhouettell: Awareness Support for Real-World Encounter”,Community Computing and Support Systems, (Ishida, T. ed.), Lecture Notes in Computer Science 1519, Springer-Verlag, pp. 317–330, 1998.
- Reeves, B. and Nass, C.,The Media Equation, Cambridge University Press, 1996.
- Watabe, K., Sakata, S., Maeno, K., Fukuoka, H. and Ohmori, T., “Distributed Multiparty Desktop Conferencing System: MERMAID”, inProc. of International Conference on Computer Supported Cooperative Work (CSCW-90), pp. 27–38, 1990.
- Yamaki, H., Kajihara, M., Tanaka, G., Nishimura, T., Ishiguro, H. and Ishida, T., “Socia: Non-Committed Meeting Scheduling with Desktop Vision Agents,” inProc. of International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM-96), pp. 727–742, 1996.
- Supporting cross-cultural communication with a large-screen system
New Generation Computing
Volume 20, Issue 2 , pp 165-185
- Cover Date
- Print ISSN
- Online ISSN
- Additional Links
- Cross-cultural Communication
- Community Computing
- Large Screen
- Social Interaction
- Industry Sectors