Article

American Journal of Community Psychology

, Volume 23, Issue 4, pp 533-555

First online:

Public knowledge, attitudes, and beliefs about homeless people: Evidence for compassion fatigue?

  • Bruce G. LinkAffiliated withColumbia University School of Public Health
  • , Sharon SchwartzAffiliated withColumbia University School of Public Health
  • , Robert MooreAffiliated withColumbia University School of Public Health
  • , Jo PhelanAffiliated withColumbia University School of Public Health
  • , Elmer StrueningAffiliated withColumbia University School of Public Health
  • , Ann StueveAffiliated withColumbia University School of Public Health
  • , Mary Ellen ColtenAffiliated withCenter for Survey Research

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Abstract

Media reports suggest that the public is becoming impatient with the homeless—that so-called “compassion fatigue” has gripped the nation. This characterization of public sentiment could have important policy consequences—restrictive measures can be justified by growing public impatience, and progressive housing policies seem infeasible within a hostile climate of opinion. But evidence to support the compassion fatigue notion is anecdotal. We examine the issue by tracking the results of public opinion polls and by reporting detailed evidence from a nationwide random-digit dial telephone survey (N=1,507) concerning knowledge attitudes and beliefs about homeless people. To be sure, the public sees homelessness as an undesirable social problem and wants something done about it. However, although the homeless are clearly stigmatized, there is little evidence to suggest that the public has lost compassion and is unwilling to support policies to help homeless people.

Key words

homeless people public impatience housing policy