Employee Responsibilities and Rights Journal

, Volume 5, Issue 3, pp 231–240

What's loyalty?

  • Michael J. Withey
  • William H. Cooper
Article

DOI: 10.1007/BF01385050

Cite this article as:
Withey, M.J. & Cooper, W.H. Employ Respons Rights J (1992) 5: 231. doi:10.1007/BF01385050

Abstract

Loyalty in organizations has proved difficult to predict. One reason is that loyalty is complex and poorly understood. We report two studies that attempt to understand and predict loyalty by focusing on two components of the construct: active-constructive loyalty and passive-constructive loyalty. In the first study, we found that active acts of loyalty were predicted by variables quite different from those that predicted passive loyalty. The second study found that people identified by peers as high-loyalty employees performed many more active sets of loyalty than did those who were identified as low-loyalty employees. We conclude that loyalty consists of both active-constructive and passive-constructive behavior.

Key Words

loyaltycommitmentactivepassive

Copyright information

© Plenum Publishing Corporation 1992

Authors and Affiliations

  • Michael J. Withey
    • 1
  • William H. Cooper
    • 2
  1. 1.Faculty of Business AdministrationMemorial University of NewfoundlandSt. John'sCanada
  2. 2.School of BusinessQueen's UniversityKingstonCanada