Administration and Policy in Mental Health and Mental Health Services Research

, Volume 21, Issue 5, pp 431–445

Mediation as a new technique for resolving disputes in the mental health system

  • Noel Mazade
  • Andrea Blanch
  • John Petrila
Articles

DOI: 10.1007/BF00710631

Cite this article as:
Mazade, N., Blanch, A. & Petrila, J. Adm Policy Ment Health (1994) 21: 431. doi:10.1007/BF00710631

Abstract

In the mental health service system, disputes take on various forms and exist in both clinical practice and management. Existing policy and administrative practice has favored a combination of medical and judicial/legal models to handle conflicts among consumers, mental health professionals, and others. The authors propose the addition of mediation as a third form of resolving issues, explicate some of the differences between mediation and current methods of resolving conflicts, and suggest benefits of using mediation.

Copyright information

© Human Sciences Press, Inc 1994

Authors and Affiliations

  • Noel Mazade
    • 2
  • Andrea Blanch
  • John Petrila
    • 1
  1. 1.University of South FloridaUSA
  2. 2.National Association of State Mental Health Program Directors Research InstituteAlexandria