Abstract
The analysis of conversational turn-taking and its implications on time (the speaker cannot completely anticipate the future effects of her/his speech) and sociality (the speech is co-produced by the various speakers rather than by the speaking individual) can provide a useful basis to analyze complex organizing processes and collective action: the actor cannot completely anticipate the future effects of her/his acts and the act is co-produced by multiple actors. This translation from verbal to broader classes of interaction stresses the performativity of speeches, the importance of the situation, the role of semiotic mediations to make temporally and spatially distant “ghosts” present in the dialog, and the dissymmetrical relationship between successive conversational turns, due to temporal irreversibility.
Similar content being viewed by others
References
Austin, J. L. (1962). How to do Things with Words. In J. O. Urmson (Ed.), The William James lectures delivered at Harvard University in 1955. Oxford: Clarendon Press.
Bakhtin, M. M. (1981). The dialogic imagination: Four essays. M. Holquist (ed), Austin: University of Texas Press, Slavic Series.
Boje, D. M. (1991). The Storytelling Organization: a Study of Story Performance in an Office-Supply Firm. Administrative Science Quarterly, 36, 106–26.
Boje, D. M. (1995). Stories of the Storytelling Organization: a Postmodern Analysis of Disney as ’Tamara-Land’. Academy of Management Journal, 38(4), 997–1035.
Boje, D. M., Oswick, C., & Ford, J. D. (2004). Introduction to Special Topic Forum. Language and Organization: The Doing of Discourse. Academy of Management Review, 29(4), 571–577.
Delcambre, P. (2010). Written and Oral Communication in the Workplace—Deployment, Stabilized Forms of Interactions, and Workload: an Organizational Approach. Management Communication Quarterly, 24(4), 635–642.
Drew, P., & Heritage, J. (1992). Talk at work: Interaction in institutional settings. Cambridge: Cambridge University Press.
Eco, U. (1976). A Theory of Semiotics. Bloomington: Indiana University Press.
Fairhurst, G. T. and Cooren, F. (2004). Organizational language in use: Interaction analysis, conversation analysis and speech acts schematic. In Grant, D., Hardy, C., Oswick, C. and Putman, L. (Ed.), The SAGE Handbook of Organizational Discourse, Sage Publication Ltd: 131–152.
Hardy, C., Lawrence, T. B., & Grant, D. (2005). Discourse and Collaboration: The Role of Conversations and Collective Identity. Academy of Management Review, 30(1), 58–77.
Ingold, T. (2010). The Textility of Making. Cambridge Journal of Economics, 34, 91–102.
Marsico, G. and Valsiner, J. 2014. ’Mind the border! Experiencing the present and reconstructing the past through the boundaries.’ In R. Säljö, P. Linell, and Å. Mäkitalo (eds.), Memory practices and learning: Experiential, institutional, and sociocultural perspectives. [City: publisher].
Mead, G. H. (1934). Mind, Self and Society from the standpoint of a social behaviourist. C.W. Morris (ed.). Chicago: University of Chicago.
Peirce, C. S. (1998). The Essential Peirce, volume 2. Edited by the Peirce Edition Project. Bloomington: Indiana University Press.
Peirce, Ch. S. (1992). The Essential Peirce, volume 1, ed. N. Houser and C. Kloesel (Bloomington: Indiana University Press).
Rabelais, F. (1546/1995). Le Tiers Livre. Paris: Le Livre de Poche.
Roth, W. M. (2014). Working Out the Interstitial and Syncopic Nature of the Human Psyche: On the Analysis of Verbal Data. Integrative Psychological & Behavioral Science, 48, 4.
Stigliani, I., & Ravasi, D. (2012). Organizing Thoughts and Connecting Brains: Material Practices and the Transition from Individual to Group-Level Prospective Sensemaking. Academy of Management Journal, 55(5), 1232–1259.
Taylor, J. R., & Van Every, E. (2000). The Emergent Organization. Communication as its Site and Surface. Mahwah: Lawrence Erlbaum Associates.
Tsoukas, H. (2009). A Dialogical Approach to the Creation of New Knowledge in Organizations. Organization Science, 20(6), 941–57.
Volosinov, V. N. (1926/1983). Discourse in life and discourse in poetry: Questions of sociological poetics, in Shukman, A. (ed.), Bakhtin school papers: Russian poetics in translation, trans. Richmond, J. Somerton: Old School House, 5–30.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Lorino, P. From the Analysis of Verbal Data to the Analysis of Organizations: Organizing as a Dialogical Process. Integr. psych. behav. 48, 453–461 (2014). https://doi.org/10.1007/s12124-014-9270-6
Published:
Issue Date:
DOI: https://doi.org/10.1007/s12124-014-9270-6