Managing in Recovering Markets

The changing dynamics of business worldwide have led organizations to look beyond traditional managerial practices while at the same time attempting to retain their core competitive advantages. This development has called upon academicians and practitioners alike to reassess the different aspects of business management such as macroeconomic variables, the nature of the market, the changing features of the workplace, the new work ethos, and/or employer-employee exchanges. In this context, the book provides essential insights on industry innovations, academic advances and policy movements with regard to recovering markets in India and around the globe. The individual papers highlight potential avenues that could allow industry to better understand and respond to the global crisis. The book collects research papers presented at the Global Conference on Managing in Recovering Markets (GCMRM), held in March 2014. Seven international and 120 national business schools and management universities were represented at the conference, the first in a series of 13 planned under the GCMRM agenda for 2014–17. The book includes more than 30 research papers chosen from a pool of 118 presented at the conference, all of which have undergone a rigorous blind review process.

• Business Communication
• Business Opportunities
• Financial Crisis
• Globalization and Liberalization Policies
• Market Crisis
• Operations Management
• Recovering Markets
• Technology Management

• Operations Management, Management Development Institute, Gurgaon, India

  S. Chatterjee, Narain Gupta

• Information Management, Management Development Institute, Gurgaon, India

  N.P. Singh, D.P. Goyal

S. Chatterjee is a Professor in Operations Management and Dean (Consulting & Executive Development) at the Management Development Institute, Gurgaon, India. Prior to this he was teaching and consulting in the same area at the Administrative Staff College of India, Hyderabad since 2002. A mechanical engineer from BITS Pilani, India, he obtained his management postgraduate diploma from IIM Bangalore, India. He has a PhD in Materials Management from Barkatullah University, Bhopal, India, while working with Bharat Heavy Electricals Limited (BHEL) at Bhopal. He has executed a number of consultancy assignments, the major ones amongst them being the restructuring of the Directorate General of Foreign Trade, restructuring of Engineers India Limited, work study of banking hall activities of Reserve Bank of India, Mumbai and manpower assessment for Hyderabad Traffic Police. Dr. Chatterjee has authored a book, Applied Materials Management, published by Sage Publications IndiaPrivate Ltd in 2005. His areas of interest include materials management, project management, supply chain management, international trade and logistics.

N.P. Singh is a Professor of Information Management and Dean (Research & Accreditation), Management Development Institute, Gurgaon, India. Prior to this he was at the National Institute of Financial Management (Faridabad, India), Institute of Rural Management (Anand, India) and Haryana Agricultural University (Hissar, India). Dr. Singh was awarded the Young Scientist Award by the Indian Society of Agricultural Statistics. His areas of interest are business intelligence, data warehouse, data mining, telecom management and optimization models. He has worked as a consultant to the Ministry of Finance, Government of Sri Lanka (Asian Development Bank funded Project), a reviewer to the Ministry of Tertiary Education Government of Sri Lanka (World Bank funded Project), ATI Washington and with Indian organizations  such as Karnataka Milk Federation, National Dairy Development Board (Mother Dairy, Delhi), North East Council, Ministry of Consumer Affairs, Ministry of HRD, Food Corporation of India, Security Printing and Minting Corporation of India Limited, Minister of Information Technology, National Scheduled Tribes Finance and Development Corporation, National Thermal Power Corporation, among others.

Dr. D.P. Goyal is a Professor of Management Information Systems & Dean of Executive Graduate Programmes at the Management Development Institute (MDI), Gurgaon. A Post-graduate in Business Management and Doctorate in Management Information Systems, Prof. Goyal has more than 27 years of corporate, teaching and research experience to his credit. His teaching and research interest areas include management information systems; IS strategy; knowledge management; IS value for business; and business process management.

Narain Gupta is an Assistant Professor in Operations Management at the Management Development Institute, Gurgaon, India. He received his Doctoral Degree FPM (Fellow Programme in Management) from the Department of Production and Quantitative Methods of Indian Institute of Management, Ahmedabad, India. He has a US Copyright for an Optimization-based Decision Support System. In addition, the corporate that he worked for earlier, Global e Procure, obtained a US Patent on his name for one algorithm developed by him for Auto-Classification of Spend-Data Visibility. Dr. Gupta has travelled to multiple counties including USA, Denmark, China, UAE and Singapore for teaching, training, consulting and conference presentations. He has published in national and international journals and presented his research in international conferences. His areas of research interest are strategic integrated supply chain planning, decision support system, mathematical modelling, process optimization, procurement analytics, strategic sourcing, with particular interest in revenue optimization, project management, services operations management.

Policies and ethics