Stefan Michael Genennig explores digitization-enabled innovation with a service systems perspective. First, the author contributes to understanding the alterations in service systems brought about by digitization and the role of human agents. Based on this grounding, he develops a method for the integration of digital technologies for service innovation and designs a tool for the development of digitization-enabled value propositions. The findings provide valuable insights for managers aiming to integrate digital technologies for innovation, and add to service science.

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Authors and Affiliations

Nürnberg, Germany

Stefan Michael Genennig

About the author

Stefan Michael Genennig received his PhD in economic science from Prof. Dr. Kathrin M. Möslein at the Friedrich-Alexander University Erlangen-Nürnberg (FAU), Chair of Information Systems – Innovation & Value Creation, where he worked as research associate.

Bibliographic Information

Book Title: Realizing Digitization-Enabled Innovation
Book Subtitle: A Service Systems Perspective for Management
Authors: Stefan Michael Genennig
Series Title: Markt- und Unternehmensentwicklung Markets and Organisations
DOI: https://doi.org/10.1007/978-3-658-28719-1
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2020
Softcover ISBN: 978-3-658-28718-4Published: 11 December 2019
eBook ISBN: 978-3-658-28719-1Published: 28 November 2019
Series ISSN: 2945-879X
Series E-ISSN: 2945-8803
Edition Number: 1
Number of Pages: XXIII, 241
Number of Illustrations: 20 b/w illustrations, 10 illustrations in colour
Topics: Business Process Management, Management Education

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Table of contents (7 chapters)

Front Matter

Introduction: Research Objective

Research Context: Foundations of the Research

Digitization-Enabled Innovation in Service Systems: Analysis of MDAX-listed Companies

Digital Technology Integration in Service Systems: Identification of Drivers and Challenges in SMEs

Managing Digitization-Enabled Innovation in Service Systems: Development of an Integrated Method for Digital Technology Management and Service Innovation

Developing Digitization-Enabled Value Propositions in Service Systems: Design of a Supporting Tool

Synthesis and Implications: Realizing Digitization-Enabled Innovation in Service Systems

Back Matter

About this book