Collaborative, Trusted and Privacy-Aware e/m-Services

1. Front Matter

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2. Keynote Speech

   1. Technology Regulation 2.0?

      • Andreas Mitrakas

      Pages 1-12

3. Trust and Privacy

   1. Order Effects in Observations of Stated and Revealed Privacy Preferences

      • Christian Flender

      Pages 13-24

   2. A User Privacy Protection Technique for Executing SQL over Encrypted Data in Database Outsourcing Service

      • T. B. P. Hue, D. N. Thuc, T. B. D. Thuy, Isao Echizen, S. Wohlgemuth

      Pages 25-37

   3. Assessing Emotions Related to Privacy and Trust in Personalized Services

      • Ilias O. Pappas, Michail N. Giannakos, Panos E. Kourouthanassis, Vassilios Chrissikopoulos

      Pages 38-49

   4. Trust and Privacy in the Shift from E-Commerce to M-Commerce: A Comparative Approach

      • Panagiota Papadopoulou, Jean-Eric Pelet

      Pages 50-60

4. Security, Access Control and Legal Requirements in Cloud Systems

   1. A Cloud Provider Description Schema for Meeting Legal Requirements in Cloud Federation Scenarios

      • George Kousiouris, George Vafiadis, Marcelo Corrales

      Pages 61-72

   2. Migrating into the Cloud: Identifying the Major Security and Privacy Concerns

      • Christos Kalloniatis, Vassilis Manousakis, Haralambos Mouratidis, Stefanos Gritzalis

      Pages 73-87

   3. A Methodology for the Development and Verification of Access Control Systems in Cloud Computing

      • Antonios Gouglidis, Ioannis Mavridis

      Pages 88-99

5. Protocols, Regulation and Social Networking

   1. Simple Mail Delivery Protocol

      • Dimitris Zisiadis, Spyros Kopsidas, Leandros Tassiulas

      Pages 100-111

   2. Why Are Users of Social Media Inclined to Word-of-Mouth?

      • Patrick Mikalef, Adamantia Pateli, Michail Giannakos

      Pages 112-123

   3. Analysis of Social Network Dynamics with Models from the Theory of Complex Adaptive Systems

      • Ilias Lymperopoulos, George Lekakos

      Pages 124-140

   4. Evaluation of Spectrum Rights for Radio Broadcasting Operators

      • Spyros E. Polykalas, Ulrich Stumpf

      Pages 141-152

6. Adoption Issues in e/m-Services

   1. Using the NETC@RDS Approach as a Basis for Cross-Border Electronic Authentication

      • George Pangalos, Noel Nader, Ioannis Pagkalos

      Pages 153-168

   2. SWOT Analysis of a Portuguese Electronic Health Record

      • Rui Pereira, Maria Salazar, António Abelha, José Machado

      Pages 169-177

   3. Discovering Authentication Credentials in Volatile Memory of Android Mobile Devices

      • Dimitris Apostolopoulos, Giannis Marinakis, Christoforos Ntantogian, Christos Xenakis

      Pages 178-185

7. New Services Adoption and Ecological Behaviour

   1. Conceptualizing Perceived Benefits and Investigating Its Role in Adoption of Tablet Computers among Newspaper Subscribers

      • Jari Salo, Sami Kajalo, Matti Mäntymäki, A. K. M. Najmul Islam

      Pages 186-199

   2. Can Gamification Increase Consumer Engagement? A Qualitative Approach on a Green Case

      • Stavros Lounis, Xanthippi Neratzouli, Katerina Pramatari

      Pages 200-212

   3. Designing to Promote a New Social Affordance for Energy Consumption

      • Lara S. G. Piccolo, Heiko Hornung, Cecília Baranauskas, Roberto Pereira

      Pages 213-225

   4. Coupons as Monetary Incentives in Participatory Sensing

      • Andreas Albers, Ioannis Krontiris, Noboru Sonehara, Isao Echizen

      Pages 226-237

This book constitutes the refereed conference proceedings of the 12th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2013, held in Athens, Greece, in April 2013. The 25 revised papers presented together with a keynote speech were carefully reviewed and selected from numerous submissions. They are organized in the following topical sections: trust and privacy; security, access control and legal requirements in cloud systems; protocols, regulation and social networking; adoption issues in e/m-services; new services adoption and ecological behavior; knowledge management and business processes; and management, policies and technologies in e/m-services.

• cloud computing
• distributed systems
• e-society
• privacy-aware systems
• web-based collaboration

• University of Piraeus, Piraeus, Greece

  Christos Douligeris

• Department of Informatics, University of Piraeus, Piraeus, Greece

  Nineta Polemi

• SingularLogic S.A., Greece

  Athanasios Karantjias

• University of Hamburg, Hamburg, Germany

  Winfried Lamersdorf

Policies and ethics