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HCI in Business

First International Conference, HCIB 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings

  • Conference proceedings
  • © 2014

Overview

Editors:
  1. Fiona Fui-Hoon Nah

    1. Department of Business and Information Technology, Missouri University of Science and Technology, Rolla, USA

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Part of the book series: Lecture Notes in Computer Science (LNCS, volume 8527)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: HCIB 2014.

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Table of contents (76 papers)

  1. Front Matter

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  2. Enterprise Systems

    1. Front Matter

      Pages 1-1
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    2. Exploring Interaction Design for Advanced Analytics and Simulation

      • Robin Brewer, Cheryl A. Kieliszewski
      Pages 3-14

    3. Decision Support System Based on Distributed Simulation Optimization for Medical Resource Allocation in Emergency Department

      • Tzu-Li Chen
      Pages 15-24

    4. The Impact of Business-IT Alignment on Information Security Process

      • Mohamed El Mekawy, Bilal AlSabbagh, Stewart Kowalski
      Pages 25-36

    5. Examing Significant Factors and Risks Affecting the Willingness to Adopt a Cloud–Based CRM

      • Nga Le Thi Quynh, Jon Heales, Dongming Xu
      Pages 37-48

    6. Towards Public Health Dashboard Design Guidelines

      • Bettina Lechner, Ann Fruhling
      Pages 49-59

    7. Information Technology Service Delivery to Small Businesses

      • Mei Lu, Philip Corriveau, Luke Koons, Donna Boyer
      Pages 60-67

    8. Charting a New Course for the Workplace with an Experience Framework

      • Faith McCreary, Marla Gómez, Derrick Schloss, Deidre Ali
      Pages 68-79

    9. The Role of Human Factors in Production Networks and Quality Management

      • Ralf Philipsen, Philipp Brauner, Sebastian Stiller, Martina Ziefle, Robert Schmitt
      Pages 80-91

    10. Managing User Acceptance Testing of Business Applications

      • Robin Poston, Kalyan Sajja, Ashley Calvert
      Pages 92-102

    11. How to Improve Customer Relationship Management in Air Transportation Using Case-Based Reasoning

      • Rawia Sammout, Makram Souii, Mansour Elghoul
      Pages 103-111

    12. Toward a Faithful Bidding of Web Advertisement

      • Takumi Uchida, Koken Ozaki, Kenichi Yoshida
      Pages 112-118

  3. Social Media for Business

    1. Front Matter

      Pages 119-119
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    2. An Evaluation Scheme for Performance Measurement of Facebook Use

      • Claudia Brauer, Christine Bauer, Mario Dirlinger
      Pages 121-132

    3. Understanding the Factors That Influence the Perceived Severity of Cyber-bullying

      • Sonia Camacho, Khaled Hassanein, Milena Head
      Pages 133-144

    4. Seeking Consensus: A Content Analysis of Online Medical Consultation

      • Ming-Hsin Phoebe Chiu
      Pages 145-154

    5. Social Media Marketing on Twitter

      • Constantinos K. Coursaris, Wietske van Osch, Brandon Brooks
      Pages 155-165

    6. The Internet, Happiness, and Social Interaction: A Review of Literature

      • Richard H. Hall, Ashley Banaszek
      Pages 166-174

    7. Small and Medium Enterprises 2.0: Are We There Yet?

      • Pedro Isaias, Diogo Antunes
      Pages 175-182
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Other volumes

  1. HCI in Business

Keywords

About this book

This volume constitutes the refereed proceedings of the First International Conference on HCI in Business, HCIB 2014, held as part of the 16th International Conference on Human-Computer Interaction, HCI International 2014, in Heraklion, Crete, Greece, jointly with 13 other thematically similar conferences. The total of 1476 papers and 220 posters presented at the HCII 2014 conferences was carefully reviewed and selected from numerous submissions. The papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. They thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The 76 papers included in this volume deal with the following topics: enterprise systems; social media for business; mobile and ubiquitous commerce; gamification in business; B2B, B2C, C2C e-commerce; supporting collaboration, business andinnovation and user experience in shopping and business.

Editors and Affiliations

  • Department of Business and Information Technology, Missouri University of Science and Technology, Rolla, USA

    Fiona Fui-Hoon Nah

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