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Human-Robot Interaction

Evaluation Methods and Their Standardization

  • Critically reviews existing methods for evaluating the interaction between humans and social robots
  • Reports on a number of good evaluation “case” studies for HRI
  • Gives emphasis to the human, social and organizational aspects of the relationship with robots

Part of the book series: Springer Series on Bio- and Neurosystems (SSBN, volume 12)

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Table of contents (14 chapters)

  1. Front Matter

    Pages i-xlv
  2. General Context

    1. Front Matter

      Pages 1-1
    2. An Extended Framework for Characterizing Social Robots

      • Kim Baraka, Patrícia Alves-Oliveira, Tiago Ribeiro
      Pages 21-64
  3. Methodologies to Design Evaluations

    1. Front Matter

      Pages 89-89
    2. Conducting Studies in Human-Robot Interaction

      • Cindy L. Bethel, Zachary Henkel, Kenna Baugus
      Pages 91-124
    3. Introduction to (Re)Using Questionnaires in Human-Robot Interaction Research

      • Matthew Rueben, Shirley A. Elprama, Dimitrios Chrysostomou, An Jacobs
      Pages 125-144
    4. Qualitative Interview Techniques for Human-Robot Interactions

      • Cindy L. Bethel, Jessie E. Cossitt, Zachary Henkel, Kenna Baugus
      Pages 145-174
  4. Some Standardization Proposals

    1. Front Matter

      Pages 175-175
    2. Design and Development of the USUS Goals Evaluation Framework

      • Josefine Wallström, Jessica Lindblom
      Pages 177-201
  5. Disciplinary Points of View

    1. Front Matter

      Pages 229-229
    2. Evaluating the User Experience of Human–Robot Interaction

      • Jessica Lindblom, Beatrice Alenljung, Erik Billing
      Pages 231-256
    3. Evaluating Human-Robot Interaction with Ethology

      • Marine Grandgeorge
      Pages 257-268
    4. Evaluating Human-Robot Interaction with Ethnography

      • An Jacobs, Shirley A. Elprama, Charlotte I. C. Jewell
      Pages 269-286
    5. Designing Evaluations: Researchers’ Insights Interview of Five Experts

      • Céline Jost, Brigitte Le Pévédic
      Pages 287-330
  6. Recommendations and Conclusions

    1. Front Matter

      Pages 331-331
    2. Experimental Research Methodology and Statistics Insights

      • Renato Paredes Venero, Alex Davila
      Pages 333-353

About this book

This book offers the first comprehensive yet critical overview of methods used to evaluate interaction between humans and social robots. It reviews commonly used evaluation methods, and shows that they are not always suitable for this purpose. Using representative case studies, the book identifies good and bad practices for evaluating human-robot interactions and proposes new standardized processes as well as recommendations, carefully developed on the basis of intensive discussions between specialists in various HRI-related disciplines, e.g. psychology, ethology, ergonomics, sociology, ethnography, robotics, and computer science. The book is the result of a close, long-standing collaboration between the editors and the invited contributors, including, but not limited to, their inspiring discussions at the workshop on Evaluation Methods Standardization for Human-Robot Interaction (EMSHRI), which have been organized yearly since 2015. By highlighting and weighing good and bad practices in evaluation design for HRI, the book will stimulate the scientific community to search for better solutions, take advantages of interdisciplinary collaborations, and encourage the development of new standards to accommodate the growing presence of robots in the day-to-day and social lives of human beings.

Editors and Affiliations

  • University Paris 8, Saint-Denis, France

    Céline Jost

  • IUT de Vannes—Département STID, University of South Brittany, Vannes, France

    Brigitte Le Pévédic

  • IDLab—imec—ELIS, Ghent, Belgium

    Tony Belpaeme

  • Social, Therapeutic, and Robotic Systems Lab, Mississippi State University, Mississippi State, USA

    Cindy Bethel

  • Robotics and Automation Group, Aalborg University, Aalborg, Denmark

    Dimitrios Chrysostomou

  • Research and Knowledge Exchange, Faculty of Technology, Design and Environment, Oxford Brookes University, Oxford, UK

    Nigel Crook

  • Laboratoire Ethologie Animale et Humaine, Université Rennes 1, Paimpont, France

    Marine Grandgeorge

  • Center for Human-Computer Interaction, University of Salzburg, Salzburg, Austria

    Nicole Mirnig

Bibliographic Information

Buy it now

Buying options

eBook USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 199.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access