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The Palgrave Handbook of Cross-Cultural Business Negotiation

Palgrave Macmillan
  • First book to investigate negotiation and intercultural communication, along with country-specific negotiation differences.
  • Offers theory and practice-based information from experts who have lived or worked in those countries.
  • Provides an analysis of the cross-cultural factors affecting the process and outcome of negotiations in a multicultural setting.
  • Offers a comparative analyses of countries so different from each other in terms of socio-cultural aspects, levels of economic development, business environment and geographic location

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Table of contents (22 chapters)

  1. Front Matter

    Pages i-xxx
  2. Negotiation Across Cultures: Establishing the Context

    1. Front Matter

      Pages 1-1
    2. Global Business Negotiation Intelligence: The Need and Importance

      • Mohammad Ayub Khan, Giovanni Maria Baldini
      Pages 3-16
  3. Negotiation Across Cultures: Theoretical Understanding

    1. Front Matter

      Pages 17-17
    2. Understanding the Scope and Importance of Negotiation

      • Mohammad Ayub Khan, Giovanni Maria Baldini
      Pages 19-51
    3. Negotiating for Strategic Alliances

      • Andreas M. Hartmann
      Pages 53-70
    4. Transcendental Negotiations: Creating Value with Transgenerational Negotiations

      • Habib Chamoun-Nicolas, Randy D. Hazlett
      Pages 71-89
    5. Global Cultural Systems, Communication, and Negotiation

      • Olivia Hernández-Pozas
      Pages 117-137
  4. Negotiation Across Cultures: Country Analysis

    1. Front Matter

      Pages 139-139
    2. Negotiating with Managers from Britain

      • Jessica Jean
      Pages 141-168
    3. Negotiating with Managers from Mexico

      • Olivia Hernández-Pozas, Habib Chamoun-Nicolas, Randy D. Hazlett
      Pages 169-187
    4. Negotiating with Managers from France

      • Jessica Jean
      Pages 189-218
    5. Negotiating with Managers from Israel

      • Diana Bank Weinberg
      Pages 219-240
    6. Negotiating with Managers from Iran

      • Masoud Karami, Alan J. Dubinsky
      Pages 241-265
    7. Negotiating with Managers from Pakistan

      • Muhammad Shujaat Mubarak, Navaz Naghavi
      Pages 267-282
    8. Negotiating with Managers from Germany

      • Andreas M. Hartmann
      Pages 283-307
    9. Negotiating with Managers from Turkey

      • Kayhan Yıldırım
      Pages 309-328
    10. Negotiating with Managers from Spain

      • Eduardo Olier, Francisco Valderrey
      Pages 329-351
    11. Negotiating with Managers from Singapore

      • Cheryl Marie Cordeiro
      Pages 353-381

About this book

Global business management issues and concerns are complex, diverse, changing, and often intractable. Industry actors and policy makers alike rely upon partnerships and alliances for developing and growing sustainable business organizations and ventures. As a result, global business leaders must be well-versed in managing and leading multidimensional human relationships and business networks – requiring skill and expertise in conducting the negotiation processes that these entail. 

After laying out a foundation justifying the importance of studying negotiation in a global context, this book will detail conventional and contemporary theories regarding international engagement, culture, cultural difference, and cross-cultural interaction, with particular focus on their influence on negotiation. Building on these elements, the book will provide a broad array of country-specific chapters, each describing and analyzing the negotiation culture of businesspeople in a different country around the world. Finally, the book will look ahead, with an eye towards identifying and anticipating new trends and developments in the field of global negotiation.

This text will appeal to scholars and researchers in international business, cross-cultural studies, and conflict management who seek to understand the challenges of intercultural communication and negotiation. It will provide trainers and consultants with the insights they need to prepare their clients for intercultural negotiation. Finally, the text will appeal to businesspeople who find themselves heading out to engage with counterparts in another country, or operating in other multinational environments on a regular basis. 


Reviews

“This book is a must-read for negotiation practitioners and academics in the field of negotiation, cross-cultural interaction, international business, and international relations. … this volume offers both theoretical and practical guidelines for negotiation instructors or scholars, teachers, and students with an interest in the fields of negotiation, cross-cultural negotiation, and cross-cultural management. Moreover, this volume provides managers with applied strategies for negotiating effectively with the counterpart in the global context.” (Renzhong Peng and Chongguang Zhu, International Journal of Communication, Vol. 14, 2020)

Editors and Affiliations

  • International Business Department, Business School, Tecnológico de Monterrey, Monterrey, Mexico

    Mohammad Ayub Khan

  • Department of Interdisciplinary Studies, Creighton University, Omaha, NE, USA

    Noam Ebner

About the editors

Mohammad Ayub Khan is Professor of International Business at Tecnológico de Monterrey, Mexico.  

Noam Ebner is a Professor of Negotiation and Conflict Resolution in the Department of Interdisciplinary Studies, Creighton University, USA. 


Bibliographic Information

  • Book Title: The Palgrave Handbook of Cross-Cultural Business Negotiation

  • Editors: Mohammad Ayub Khan, Noam Ebner

  • DOI: https://doi.org/10.1007/978-3-030-00277-0

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer International Publishing AG, part of Springer Nature 2019

  • Hardcover ISBN: 978-3-030-00276-3Published: 24 January 2019

  • eBook ISBN: 978-3-030-00277-0Published: 13 December 2018

  • Edition Number: 1

  • Number of Pages: XXX, 564

  • Number of Illustrations: 12 b/w illustrations

  • Topics: International Business, Intercultural Communication, Conflict Studies, Business Strategy/Leadership

Buy it now

Buying options

eBook USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access