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Rethinking social cognition in means-ends terms: A tale of two surprises

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Abstract

The resurgence of motivation science in recent decades ushers in a new functionalism whereby behavior, cognition and emotion are viewed as means to specific goals. Two classic social psychological issues are analyzed from the means-ends perspective: (1) humans’ alleged need (or drive) for cognitive consistency, and (2) the notion that attitudes drive behavior. A careful conceptual analysis yields, contrary to received views, that cognitive consistency, rather than constituting a general need or goal, represents instead a means of knowledge validation. Consequently, the degree to which inconsistency is experienced as aversive depends on the desirability of the knowledge that is being invalidated. Furthermore, the notion that attitudes directly drive behavior is contested on the grounds that attitudes (i.e., liking) must transmute into wanting and wanting must transmute into a (dominant) goal for behavior to be initiated. Major theories of attitude-behavior relations are discussed from this perspective and their supportive evidence is reinterpreted in the present means-ends terms.

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Notes

  1. Other writers made this same point. Specifically, Calder and Ross (1973, p. 7), expressed doubt that “the mere fact that one has an attitude would produce behavior in and of itself.” Echoing these writers’ sentiment, Fazio (1995, p. 271) expressed reluctance “to ascribe any energizing value to attitudes.”

  2. By ‘liking’ we mean a positive evaluation rather than merely an affective response.

  3. For instance, an individual may abandon the goal of showing up at an important meeting, if the goal of caring for his/her sick child was activated. Again, it is not only the positive attitude toward the child’s health but attainability of improving the child’s health through one’s staying at home that drives the behavior. If the child was at a faraway land, so that one could do little for its benefit, one might have attended the meeting as planned originally.

  4. Behavioral intentions differ from goals insofar as a goal is “a desirable future state of affairs one intends to attain through action” (Kruglanski 1996, p. 600), whereas a behavioral intention concerns a specific behavior that serves that goal.

  5. It will be noted that in the situation depicted in this study subjective norm was highly correlated with attitude toward the behavior (r = 0.85), suggesting that the attitude reflected an internalized norm, and perceived behavioral control was uniformly high among participants (restricting the range on this variable).

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Correspondence to Arie W. Kruglanski.

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Presidential address delivered at meeting of the Society for the Study of Motivation (SSM), May 21, 2015, New York City.

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Kruglanski, A.W. Rethinking social cognition in means-ends terms: A tale of two surprises. Motiv Emot 40, 343–350 (2016). https://doi.org/10.1007/s11031-016-9565-7

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