Abstract
This study investigates the antecedents and mechanisms of consumers’ adoption of a public bicycle-sharing scheme (PBSS) as a form of shared sustainable consumption. Drawing on marketing ethics and sustainability literature, it argues that cultural and consumption values drive or deter the adoption of PBSS through the mediating mechanism of ethical evaluation. This study tests its hypotheses using a sample of 755 consumers from one of the largest PBSS programs in China. The results confirm the significance of collectivism, man–nature orientation, materialism, and face-consciousness as key determinants of the adoption of PBSS. Interestingly, these values play mixed roles in influencing PBSS adoption. It also finds that such values and beliefs need to be effectively translated into ethical evaluations of PBSS adoption, and need to be addressed in the specific social context. Thus, ethical evaluation constitutes a cognitive strategy that allows consumers to justify and defend their adoption of sustainability practices. The results suggest that a desirable sustainability program needs to not only cater to the cultural and psychological motivations of consumers, but also reflect the social norms and social context in which the sustainability practices and consumers are embedded.
Similar content being viewed by others
Change history
15 March 2016
An erratum to this article has been published.
References
Ajzen, I., & Madden, T. J. (1986). Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control. Journal of Experimental Social Psychology, 22(5), 453–474.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423.
Ariely, D., Bracha, A., & Meier, S. (2009). Doing good or doing well? Image motivation and monetary incentives in behaving prosocially. The American Economic Review, 99(1), 544–555.
Arli, D., & Tjiptono, F. (2014). The end of religion? Examining the role of religiousness, materialism, and long-term orientation on consumer ethics in Indonesia. Journal of Business Ethics, 123(3), 385–400.
Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E. A., & Nelson, L. D. (2013). Commitment and behavior change: Evidence from the field. Journal of Consumer Research, 39(5), 1070–1084.
Bao, Y., Zhou, K. Z., & Su, C. (2003). Face consciousness and risk aversion: Do they affect consumer decision-making? Psychology & Marketing, 20(8), 733–755.
Bardhi, F., & Eckhardt, G. M. (2012). Access-based consumption: The case of car sharing. Journal of Consumer Research, 39(4), 881–898.
Bateson, M., Nettle, D., & Roberts, G. (2006). Cues of being watched enhance cooperation in a real-world setting. Biology Letters, 2(3), 412–414.
Belk, R. (1985). Materialism: Trait aspects of living in the material world. Journal of Consumer Research, 12(3), 265–280.
Belk, R. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139–168.
Belk, R. (2007). Why not share rather than own? The Annals of the American Academy of Political and Social Science, 611(1), 126–140.
Belk, R. (2010). Sharing. Journal of Consumer Research, 36(5), 715–734.
Belk, R., Devinney, T., & Eckhardt, G. (2005). Consumer ethics across cultures. Consumption Markets & Culture, 8(3), 275–289.
Belk, R., Painter, J., & Semenik, R. (1981). Preferred solutions to the energy crisis as a function of causal attributions. Journal of Consumer Research, 8(3), 306–312.
Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K. A. Bollen & J. S. Long (Eds.), Testing Structural Equation Models (pp. 136–162). Newbury Park: Sage.
Caruana, R., & Chatzidakis, A. (2014). Consumer social responsibility (CnSR): Toward a multi-level, multi-agent conceptualization of the “Other CSR”. Journal of Business Ethics, 121(4), 577–592.
Chan, R. Y. K. (2001). Determinants of Chinese consumers’ green purchase behavior. Psychology & Marketing, 18(4), 389–413.
Chan, R. Y. K., Wong, Y. H., & Leung, T. K. P. (2008). Applying ethical concepts to the study of “green” consumer behavior: An analysis of Chinese consumers’ intentions to bring their own shopping bags. Journal of Business Ethics, 79(4), 469–481.
Chen, M.-F., Pan, C.-T., & Pan, M.-C. (2009). The joint moderating impact of moral intensity and moral judgment on consumer’s use intention of pirated software. Journal of Business Ethics, 90(3), 361–373.
Chowdhury, R. M. M. I., & Fernando, M. (2013). The role of spiritual well-being and materialism in determining consumers’ ethical beliefs: An empirical study with Australian consumers. Journal of Business Ethics, 113(1), 61–79.
Claudy, M. C., & Peterson, M. (2014). Understanding the underutilization of Urban bicycle commuting: A behavioral reasoning perspective. Journal of Public Policy & Marketing, 33(2), 173–187.
Cohen, J. R., Pant, L. W., & Sharp, D. J. (1996). A methodological note on cross-cultural accounting ethics research. The International Journal of Accounting, 31(1), 55–66.
Dalpian, P. R. C., Silveira, T. D., & Rossi, C. A. V. (2015). “One less car”: The collective initiative toward sustainability. Journal of Macromarketing, 35(1), 99–110.
Davis, D. D. (2004). The Tao of leadership in virtual teams. Organizational Dynamics, 33(1), 47–62.
DeMaio, P. (2009). Bike-sharing: History, impacts, models of provision, and future. Journal of Public Transportation, 12(4), 41–56.
Etzioni, A. (1988). The Moral Dimension: Toward a New Economics. New York: The Free Press.
Feng, T., Keller, L. R., Wu, P., & Xu, Y. (2014). An empirical study of the toxic capsule crisis in China: Risk perceptions and behavioral responses. Risk Analysis: An International Journal, 34(4), 698–710.
Ferrell, O. C., & Gresham, L. G. (1985). A contingency framework for understanding ethical decision making in marketing. The Journal of Marketing, 49(Summer), 87–96.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
Fishman, E., Washington, S., & Haworth, N. (2012). Barriers and facilitators to public bicycle scheme use: A qualitative approach. Transportation Research Part F: Traffic Psychology and Behaviour, 15(6), 686–698.
Fishman, E., Washington, S., & Haworth, N. (2013). Bike share: A synthesis of the literature. Transport Reviews, 33(2), 148–165.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Gefen, D., Straub, D., & Boudreau, M.-C. (2000). Structural equation modeling and regression: Guidelines for research practice. Communications of the Association for Information Systems, 4(7), 2–76.
Gneezy, A., Gneezy, U., Nelson, L. D., & Brown, A. (2010). Shared social responsibility: A field experiment in pay-what-you-want pricing and charitable giving. Science, 329(5989), 325–327.
Goffman, E. (1967). Interaction ritual: Essays in face to face behavior. Chicago, IL: Aldine Transaction.
Goldstein, N. J., Cialdini, R. B., & Griskevicius, V. (2008). A room with a viewpoint: Using social norms to motivate environmental conservation in hotels. Journal of consumer Research, 35(3), 472–482.
Griskevicius, V., Tybur, J. M., & Van den Bergh, B. (2010). Going green to be seen: Status, reputation, and conspicuous conservation. Journal of Personality and Social Psychology, 98(3), 392–404.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th ed.). Upper Saddle River, NJ: Prentice Hall.
Hand, C. M., & Van Liere, K. D. (1984). Religion, mastery-over-nature, and environmental concern. Social Forces, 63(2), 555–570.
Hartmann, P., & Apaolaza-Ibáñez, V. (2012). Consumer attitude and purchase intention toward green energy brands: The roles of psychological benefits and environmental concern. Journal of Business Research, 65(9), 1254–1263.
Hofstede, G. (1991). Cultures and organizations: Software of the mind. London: McGraw-Hill.
Homer, P. M., & Kahle, L. R. (1988). A structural equation test of the value-attitude-behavior hierarchy. Journal of Personality and Social Psychology, 54(4), 638.
Hu, L.-T., & Bentler, P. M. (1998). Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. Psychological Methods, 3(4), 424–453.
Huang, M.-H., & Rust, R. T. (2011). Sustainability and consumption. Journal of the Academy of Marketing Science, 39(1), 40–54.
Hui, C. H., & Triandis, H. C. (1986). Individualism-collectivism: a study of cross-cultural researchers. Journal of Cross-Cultural Psychology, 17(2), 225–248.
Hunt, S. D., & Vitell, S. J. (1986). A general theory of marketing ethics. Journal of Macromarketing, 6(1), 5–16.
Hunt, S. D., & Vitell, S. J. (1993). The general theory of marketing ethics: A retrospective and revision. In N. C. Smith & J. A. Quelch (Eds.), Ethics in Marketing (pp. 775–784). Homewood, IL: Irwin.
Hunt, S. D., & Vitell, S. J. (2006). The general theory of marketing ethics: A revision and three questions. Journal of Macromarketing, 26(2), 143–153.
Husted, B. W. (2000). The impact of national culture on software piracy. Journal of Business Ethics, 26(3), 197–211.
Karaibrahimoglu, Y. Z., & Cangarli, B. G. (2015). Do auditing and reporting standards affect firms’ ethical behaviours? The moderating role of national culture. Journal of Business Ethics, 23, 1–21.
Kim, H.-W., Xu, Y., & Koh, J. (2004). A comparison of online trust building factors between potential customers and repeat customers. Journal of the Association for Information Systems, 5(10), 392–420.
Kluckhohn, F. R., & Strodtbeck, F. L. (1961). Variations in value orientations. Evanston, IL: Row, Peterson.
Krause-Jackson, F. (2014). China Races Ahead of the Pack as Bike Sharing Goes Viral. Bloomberg Retrieved Nov 12, 2014, from http://www.bloomberg.com/news/2014-08-22/china-races-ahead-of-the-pack-as-bike-sharing-goes-viral.html
Lamberton, C. P., & Rose, R. L. (2012). When is ours better than mine? A framework for understanding and altering participation in commercial sharing systems. Journal of Marketing, 76(4), 109–125.
Lau, D. C. (2001). Tao Te Ching. Hong Kong: The Chinese University Press.
Leonidou, L. C., Leonidou, C. N., & Kvasova, O. (2010). Antecedents and outcomes of consumer environmentally friendly attitudes and behaviour. Journal of Marketing Management, 26(13–14), 1319–1344.
Li, L.-Y. (1997). Effect of collectivist orientation and ecological attitude on actual environmental commitment: The moderating role of consumer demographics and product involvement. Journal of International Consumer Marketing, 9(4), 31–53.
Lin, L.-H., Ho, Y.-L., & Lin, W.-H. E. (2013). Confucian and Taoist work values: An exploratory study of the Chinese transformational leadership behavior. Journal of Business Ethics, 113(1), 91–103.
Liu, Z., Zeng, F., & Su, C. (2009). Does relationship quality matter in consumer ethical decision making? Evidence from China. Journal of Business Ethics, 88(3), 483–496.
Lovelace, R., Beck, S. B. M., Watson, M., & Wild, A. (2011). Assessing the energy implications of replacing car trips with bicycle trips in Sheffield, UK. Energy Policy, 39(4), 2075–2087.
Lu, L.-C., Chang, H.-H., & Chang, A. (2015). Consumer personality and green buying intention: The mediate role of consumer ethical beliefs. Journal of Business Ethics, 127(1), 205–219.
Lu, L.-C., & Lu, C.-J. (2010). Moral philosophy, materialism, and consumer ethics: An exploratory study in Indonesia. Journal of Business Ethics, 94(2), 193–210.
McAlexander, J. H., Schouten, J. W., & Koenig, H. F. (2002). Building brand community. Journal of Marketing, 66(1), 38–54.
Millet, K., & Dewitte, S. (2007). Altruistic behavior as a costly signal of general intelligence. Journal of Research in Personality, 41(2), 316–326.
Mittelstaedt, J. D., Shultz, C. J., Kilbourne, W. E., & Peterson, M. (2014). Sustainability as Megatrend: Two schools of macromarketing thought. Journal of Macromarketing, 34(3), 253–264.
Möhlmann, M. (2015). Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again. Journal of Consumer Behaviour, 14(3), 193–207.
Mont, O. (2004). Institutionalisation of sustainable consumption patterns based on shared use. Ecological Economics, 50(1), 135–153.
Moosmayer, D. C. (2012). A model of management academics’ intentions to influence values. Academy of Management Learning & Education, 11(2), 155–173.
Moudon, A. V., Lee, C., Cheadle, A. D., Collier, C. W., Johnson, D., Schmid, T. L., & Weather, R. D. (2005). Cycling and the built environment, a US perspective. Transportation Research Part D: Transport and Environment, 10(3), 245–261.
Muncy, J. A., & Eastman, J. K. (1998). Materialism and consumer ethics: an exploratory study. Journal of Business Ethics, 17(2), 137–145.
Muncy, J. A., & Vitell, S. J. (1992). Consumer ethics: An investigation of the ethical beliefs of the final consumer. Journal of Business Research, 24(4), 297–311.
Nielsen Global Survey. (2014). Doing well by doing good: Increasingly, consumers care about corporate social responsibility, but does concern convert to consumption? Nielsen Global Survey of Corporate Social Responsibility Retrieved Mar 24, 2015, from http://www.nielsen.com/us/en/insights/reports/2014/doing-well-by-doing-good.html
O’Brien, O., Cheshire, J., & Batty, M. (2014). Mining bicycle sharing data for generating insights into sustainable transport systems. Journal of Transport Geography, 34, 262–273.
Ogilvie, F., & Goodman, A. (2012). Inequalities in usage of a public bicycle sharing scheme: socio-demographic predictors of uptake and usage of the London (UK) cycle hire scheme. Preventive Medicine, 55(1), 40–45.
Ozanne, L. K., & Ballantine, P. W. (2010). Sharing as a form of anti-consumption? An examination of toy library users. Journal of Consumer Behaviour, 9(6), 485–498.
Parkes, S. D., Marsden, G., Shaheen, S. A., & Cohen, A. P. (2013). Understanding the diffusion of public bikesharing systems: evidence from Europe and North America. Journal of Transport Geography, 31, 94–103.
Patterson, P. G., Cowley, E., & Prasongsukarn, K. (2006). Service failure recovery: the moderating impact of individual-level cultural value orientation on perceptions of justice. International Journal of Research in Marketing, 23(3), 263–277.
Prothero, A., Dobscha, S., Freund, J., Kilbourne, W. E., Luchs, M. G., Ozanne, L. K., & Thøgersen, J. (2011). Sustainable consumption: opportunities for consumer research and public policy. Journal of Public Policy & Marketing, 30(1), 31–38.
Pucher, J., Buehler, R., & Seinen, M. (2011). Bicycling renaissance in North America? An update and re-appraisal of cycling trends and policies. Transportation Research Part A: Policy and Practice, 45(6), 451–475.
Reidenbach, R. E., & Robin, D. P. (1990). Toward the development of a multidimensional scale for improving evaluations of business ethics. Journal of Business Ethics, 9(8), 639–653.
Shaheen, S. A., Cohen, A. P., & Martin, E. W. (2013). Public bikesharing in North America. Transportation Research Record: Journal of the Transportation Research Board, 2387(1), 83–92.
Shaheen, S. A., Guzman, S., & Zhang, H. (2010). Bikesharing in Europe, the Americas, and Asia. Transportation Research Record: Journal of the Transportation Research Board, 2143(1), 159–167.
Shaheen, S. A., Martin, E. W., Cohen, A. P., & Finson, R. S. (2012). Public Bikesharing in North America: Early Operator and User Understanding, MTI Report 11-26. San José, CA: San José State University.
Shaheen, S. A., Zhang, H., Martin, E., & Guzman, S. (2011). China’s Hangzhou public bicycle: Understanding early adoption and behavioral response to bikesharing. Transportation Research Record: Journal of the Transportation Research Board, 2247(1), 33–41.
Stengel, R. (2009). For American consumers, a responsibility revolution. Time Magazine, 174, 38–42.
Thøgersen, J., & Zhou, Y. (2012). Chinese consumers’ adoption of a ‘green’innovation–The case of organic food. Journal of Marketing Management, 28(3–4), 313–333.
Triandis, H. C. (1995). Individualism & Collectivism. Boulder, CO: Westview Press.
United Nations. (2014). World Urbanization Prospects: The 2014 Revision. Retrieved Nov 29, 2014, from United Nations, Department of Economic and Social Affairs, Population Division http://esa.un.org/unpd/wup/
Vermeir, I., & Verbeke, W. (2006). Sustainable food consumption: Exploring the consumer “attitude–behavioral intention” gap. Journal of Agricultural and Environmental Ethics, 19(2), 169–194.
Vinson, D. E., Scott, J. E., & Lamont, L. M. (1977). The role of personal values in marketing and consumer behavior. The Journal of Marketing, 41(April), 44–50.
Vitell, S. J. (2015). A case for consumer social responsibility (CnSR): Including a selected review of consumer ethics/social responsibility research. Journal of Business Ethics, 130(4), 767–774.
Vitell, S. J., & Hunt, S. D. (1990). The general theory of marketing ethics: A partial test of the model. In J. N. Sheth (Ed.), Research in Marketing (Vol. 10, pp. 237–265). Greenwich, CT: JAI.
Vitell, S. J., & Hunt, S. D. (2015). The general theory of consumer ethics: the consumer ethics and intentions issues. In A. Nill (Ed.), Handbook on Ethics and Marketing (pp. 15–37). Cheltenham and Northampton: Edward Elgar Publishing Inc.
Vitell, S. J., Lumpkin, J. R., & Rawwas, M. Y. (1991). Consumer ethics: An investigation of the ethical beliefs of elderly consumers. Journal of Business Ethics, 10(5), 365–375.
Vitell, S. J., Nwachukwu, S. L., & Barnes, J. H. (1993). The effects of culture on ethical decision-making: An application of Hofstede’s typology. Journal of Business Ethics, 12(10), 753–760.
Vitell, S. J., Singhapakdi, A., & Thomas, J. (2001). Consumer ethics: an application and empirical testing of the Hunt-Vitell theory of ethics. Journal of Consumer Marketing, 18(2), 153–178.
Wan, W. W. N., Luk, C.-L., Yau, O. H. M., Alan, C. B., Sin, L. Y. M., Kwong, K. K., & Chow, R. P. M. (2009). Do traditional Chinese cultural values nourish a market for pirated CDs? Journal of Business Ethics, 88(1), 185–196.
Webb, D. J., Green, C. L., & Brashear, T. G. (2000). Development and validation of scales to measure attitudes influencing monetary donations to charitable organizations. Journal of the Academy of Marketing Science, 28(2), 299–309.
White, K., & Simpson, B. (2013). When do (and don’t) normative appeals influence sustainable consumer behaviors? Journal of Marketing, 77(2), 78–95.
World Economic Forum. (2011). The Consumption Dilemma. Leverage Points for Accelerating Sustainable Growth. Geneva, Switzerland: Retrieved from http://www.weforum.org/reports/consumption-dilemma-leverage-points-accelerating-sustainable-growth.
Xiao, G., & Kim, J. O. (2009). The investigation of Chinese consumer values, consumption values, life satisfaction, and consumption behaviors. Psychology & Marketing, 26(7), 610–624.
Yau, O. H. M. (1988). Chinese cultural values: Their dimensions and marketing implications. European Journal of Marketing, 22(5), 44–57.
Yoo, B., & Donthu, N. (2002). The effects of marketing education and individual cultural values on marketing ethics of students. Journal of Marketing Education, 24(2), 92–103.
Zhang, J., & Shavitt, S. (2003). Cultural values in advertisements to the Chinese X-generation–promoting modernity and individualism. Journal of Advertising, 32(1), 23–33.
Zhang, L., Zhang, J., Duan, Z.-Y., & Bryde, D. (2015). Sustainable bike-sharing systems: Characteristics and commonalities across cases in urban China. Journal of Cleaner Production, 97, 124–133.
Zhao, J., Deng, W., & Song, Y. (2014). Ridership and effectiveness of bikesharing: The effects of urban features and system characteristics on daily use and turnover rate of public bikes in China. Transport Policy, 35, 253–264.
Zhao, X., Lynch, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of Consumer Research, 37(2), 197–206.
Author information
Authors and Affiliations
Corresponding author
Appendices
Appendix 1: Distribution of Public Bicycle Stations and Collected Responses in Suzhou
Appendix 2: Measurement Items
Collectivism (five-point Likert scale measuring the extent of agreement with the following statements):
-
1.
We should work hard for the goals of the group, even if it does not result in personal recognition.
-
2.
Individuals should be cooperative participants in group activities.
-
3.
We should readily help others in need of help.
Man–nature orientation (five-point Likert scale measuring the extent of agreement with the statements; R—reverse scored):
-
1.
Human beings need to understand the ways of nature and act accordingly.
-
2.
We should maintain harmony with nature.
-
3.
Being the master of the world, human beings are entitled to deploy any natural resources as they like (R).
-
4.
Human beings are only part of nature.
-
5.
We should master, rather than adapt to, the environment (R).
Materialism (five-point Likert scale measuring the extent of agreement with the statements):
-
1.
The things I own say a lot about how well I am doing in life.
-
2.
Some of the most important achievements in life include acquiring material possessions.
-
3.
I like to own things that impress people.
-
4.
I like a lot of luxury in my life.
-
5.
Happiness can be purchased with money.
Face-consciousness (five-point Likert scale measuring the extent of agreement with the statements):
-
1.
It is important that others like the products and brands I buy.
-
2.
Sometimes I buy a product because my friends do so.
-
3.
Name-brand purchase is a good way to distinguish people from others.
-
4.
Name products and brands purchase can bring me a sense of prestige.
Deontological evaluation (five-point Likert scale measuring the extent of agreement with the statements):
-
1.
I am duty bound to use a public bicycle.
-
2.
I am obligated to use a public bicycle.
-
3.
It is morally right to use a public bicycle.
Teleological evaluation (five-point Likert scale measuring the extent of agreement with the statements):
-
1.
Using a public bicycle helps conserve natural resources.
-
2.
Using a public bicycle helps reduce unnecessary waste.
-
3.
Using a public bicycle helps provide a better living environment for further generations.
-
4.
Using a public bicycle may cause certain personal inconveniences.
Use intention (five-point Likert scale measuring the extent of agreement with the statements):
-
1.
In the next 3 months, I will consider using a public bicycle more because it is less polluting.
-
2.
In the next 3 months, I will consider using a public bicycle more for ecological reasons.
-
3.
In the next 3 months, I will consider using an environmentally friendly transportation mode, such as a public bicycle.
Rights and permissions
About this article
Cite this article
Yin, J., Qian, L. & Singhapakdi, A. Sharing Sustainability: How Values and Ethics Matter in Consumers’ Adoption of Public Bicycle-Sharing Scheme. J Bus Ethics 149, 313–332 (2018). https://doi.org/10.1007/s10551-016-3043-8
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-016-3043-8